Ufccollectibles Reviews 64

I don't recommend this company. I won an auction back in Novemeber. They took my money right away. I waited and my account said pending shipment. I then sent inquiries on the UFC collectables auction site asking for updates. I sent multiple inquiries and got no responses. I Google searched if there was somewhere else to reach out too.

I sent Memento an email asking about my item. I got a response saying sorry to inform you but a technical error out of their control that they don't have the item. I asked why was my money taken and no one reached out to me. All I get told is sorry and pick what you want to do as in credit, another item, or refund. I said refund. They told me 10-14 days and I should get an email saying it was process. Now on day 18 still waiting. Was told they would check the the finance team. Sent another email to be told checking with the financial manager now. Still no refund

Brilliant quality, quick shipping times no matter where you are, customer support is unbelievably great.

I love this website, gives me an opportunity to get signed memorabilia of my favourite fighters in creative products Inc. Canvas in acrylic- canvas photos signed- signed gloves- signed event posters- etc.

Highly recommended

Terrible company to deal with, ordered before Christmas and was told the item wouldn't arrive until the new year (which was fair), then contacted them 2 weeks later to ask whether my item had been dispatched to be told they never had it in stock all along! This was after taking the money and receiving no updates!
Seems a bit of a scam company to me so won't be using again. Would not recommend.

One of the best customer services!
I really rarely had to deal with such great customer service. The gentleman who looked after me was really very attentive and helpful. The answers came quickly and I was given the impression at all times that it was all about me.
Thank you very much, you are great!

Slight issue with a signed piece I ordered. From calling to communicating via email with Drew, the customer service was outstanding. Replacement item arranged straight away even adding an additional as a GW gesture. Definitely would go to again for a purchase.

I bought an item that had a very fragile case attached and during shipping one of the parts broke on the case. I emailed the team and sent them the pictures. I asked them for a new case. I was expecting a big fight and figured they would make me ship everything back (which would have be a huge hassle) and instead they sent out a replacement case free of charge right away. Awesome service.

Absolutely a good company. Quick response from Drew when I ask a question. There was a problem with the system (the product that I bought was later out of stock). They give me a another more expensive product for it, great!

Personnels très professionnel et des produits de qualité une superbe expérience ! Je recommande.

great support staff. fast response and quick to fix any issues

I had a remarkable experience with UFC Collectibles Customer Service. They provided exceptional support and quickly resolved an issue with my order. Drew from their team was proactive, responsive, and went above and beyond to ensure my satisfaction. I highly recommend UFC Collectibles for their outstanding service and commitment to customer care.

Always have a great experience with this company and I have made many purchases. The team are always very responsive and quick to help me. Olivia has always been a great help with any questions I have had.

I am still waiting on my order said it would be here in 3 days every time I track it all it says is order placed and that’s it no your order has been shipped or is in transit nothing it’s been 9 days and it was a Father’s Day gift that I can’t even give on Father’s Day pretty ridiculous and every time I try contacting someone I get no replies extremely frustrating I wouldn’t recommend buy anything from them at this point

Amazing store, you know your getting legitimate signed gear right from the fighter it was worn by , was even provided photos to help make my frame for the purchase I made , very helpful staff and insanely fast delivery.

I have purchased several autographed event posters and autographed photos from UFC Collectibles and am extremely satisfied with all of my purchases. All products were delivered on time and in excellent condition. Additionally, Drew on the support team has been awesome to work with! I could not be happier with the experience.

Purchased a card wallet over 6 months ago. It was stolen, and thankfully they still had more in stock. They even sent me a discount code for my trouble!

This most recent purchase was my third one. Drew went above and beyond to get me the item I wanted for my sons 21st. The products are top quality and packaged beautifully, they arrive in Australia in tip top condition. I look forward to making many more acquisition from drew. Karen clarke - Melbourne Australia

Very fast response! Took care of my problem!! Recommended!!

Their Service has been excellent. In a day and age where it is almost impossible to get a response about anything, UFC Collectibles does a remarkable job at responding to any email. They are extremely efficient and couldn't be more helpful. I am always thankful and glad to be able to shop from a company as efficient as them.

Let me first state that the items sold on the UFC store are very important to fans like me. It gives the average person an opportunity to be a part of something that is otherwise unattainable. Second, after an unsuccessful attempt at a purchase, the team at UFC collectibles made sure that I was able to become the owner of a jersey from my all time favorite fighter. This is evidence that UFC collectibles personnel understand the meaning of good customer service, and how much this sport means to its fans. Thank you to UFC collectibles, the framing team, and to Drew.

I ordered the random luck of the draw $100 autographed poster; the ad said there’s a chance it could be a PPV poster.
I received an autographed poster from UFC 276 (Volk Vs Holloway). I couldn’t be happier and receiving this poster made my year! Thank you!!!