ELEGOO UK Store Reviews 537

I Am not overly happy. I am still in communication about my problem. But I do not think that the 5%discount of next filament order is a suitable reimbursement for the fact I have 3 spools of the wrong colour.

Filament from Elagoo has always worked well and the cardboard reels work well in my AMS pro

I am new to 3d Printing .i bought my filament from bambu lab but the ELGOO filament is just a good so my preference will be ELEOO filament in the future .many thanks George

Can you please help me, I plugged in the curing station and it only works when I put my hand next to the power supply ? Is this normal, I have video too show what going on

Ordering on the website was very straight forward. I received notifications on the order status. It arrived on time and was very well packaged

Superb item, fast delivery and fantastic price for a very good 3D printer

Had my order split into 2 deliveries and waited over 2 weeks and STILL had nothing but a RM tracking number that didn't work and a Yodel one that just showed "we have your parcel".

2 weeks with no notification or expected delivery is a joke! Order cancelled & i'm going to Bambu

Printer arrived in a few days and all bits in the box. Box bit scratched and scuffed as though had been thrown around by the couriers a bit, but all seems okay. Took a bit longer to set up than suggested, but most of the instructions clear. Packets for screws labelled clearly.
Only a very small bit of Filament as a sample so make sure you buy a full roll role as well. - I am sure most people will anyway. The only reason not a 5 is that the set up instructions are very brief and I had a red flashing warning light on the filament feeder indicating something wrong ( had jammed) and there was no quick beginners guide to trouble shooting in the booklet and even on the website it was difficult to find. I was not sure if I could just unload and reload the filament to clear it or how I cleared/cleaned the printhead. I did not have internet access where the printer was so I had to keep going back in to the house and looking up and then back out to the printer to try and work out issue which was just a bit frustrating especially when the excitement from a little boy of getting something printed was beginning to wain.

Product looks great, and well packaged. Confusion over delivery time caused by a split delivery via Yodel and Royal Mail but it turned out ok.

The Mars 5 is a brilliant 3D printer. Great for beginners and needs very little tinkering to print first out of the box. I managed to print 100 miniatures from a 1000g bottle of resin. A few prints weren't successful as it is expected with all 3D printers. The delivery was surprisingly early which was a little headache but easy to sort out with the courier. An absolute bargain for £145.99 and free delivery hopefully will order a second printer in the near future to start my 3D printer farm as I am currently in the steps of creating my own Tabletop miniatures. 4.7/5.

Excellent customer service, with prompt delivery.

Well packaged, delivered quickly and cheaper than buying from Amazon.

My first experience with 3D printing, once I crossed the hurdle with setting up, I found using the Elegoo Centaur Carbon was straightforward and easy to use. So far I have no complaints and can’t believe what you get for the money.

I haven't received my order. The support have been slow but helpful

Easy to deal with, no fuss.

Couple of things; recently ordered a new FDM printer - Centauri Carbon - and delivery was very fast and well within the promised window
I also had occasion to contact Elegoo support and the response was very fast and extremely helpful. I had to order a replacement part and this was dealt with very efficiently, with updates on the order and delivery

Great customer service.

There was an issue with the delivery of my pre-order of the Centauri Carbon. However after talking to their customer service team a replacement was promptly dispatched and delivered.

have only used 1 bag and found that it isnt air tight so a bit of a waste of time and money, postage was very expensive over £10 for a £12 product. but saying that the delivery was quick.
i think i've solved the issue of the leaking, it appeared to be the membrane was sticking. and now seems to work

Quick delivery