Yahoo! Mail Reviews 110

I have had a Yahoo email account for 22 years and never had a problem until now. Suddenly one day my email account puts me on a password loop, this means even if I put my user ID and password in correctly or complete the 2 step verification I cannot access my inbox without any reason. I was forced to contact Yahoo's phone line to which they had manually logged me in using a temporary password but the moment I log out or browse elsewhere, I'm locked out of it again. I have done everything they asked; including clearing out my browser and cookie history. I have tried logging in on multiple devices including phones, tablets, laptops and desktops and it still will not let me in.

Staff member I spoke to over the phone admitted that this seems to be a problem on their side. I cannot even access my contacts list as it either shows blank or but I did not consent to terms of use. Staff member said that I accept the moment I log in.

Despite their promises I have been unable to log in and they have not fixed the problem since I reported it over a week ago. I am being forced to consider another email provider because if they can't fix this one problem what's the stop it from happening again on a new Yahoo email account?

Yet more disingenuous lies and corporate B-S from one of the poorest performing online providers of yesteryear:

A spokesperson said: “As we continue to update the Yahoo Mail experience, we will soon be offering all Mail users in the UK and EU 15 GB of free storage.

Update it? It is being compromised out of existence! Yahoo! is, once again, treating its customers with little to no respect. What's worse is the UK & EU are treated worse than North America in this change: we get 15GB, Canada and the good ole U.S. of A. get 20GB.

Yahoo said in a message to customers: “Your Yahoo Mail storage is about to change. Yahoo Mail is designed to help you stay organised and get more done, faster. That means creating tools to time-saving shortcuts. As part of our ongoing service improvements, we’ve decided to lower the storage limits for Yahoo Mail accounts, meaning your account will now be subject to a 15GB storage limit.

Such unadulterated nonsense with little to no notice to find a proper solution ... because the ones Yahoo! have alluded to have not materialised:

“To help all Yahoo Mail users monitor their storage levels and organise their inbox, we are introducing a new suite of storage management tools and offering options for users to upgrade to additional storage.”

This is manifestly untrue - there has been absolutely no new tool, let alone a "suite of storage management tools".

For anyone but an entry-level user, someone who's been on their services for a year or so, there will be little to no possibility of longer-term users managing with out paying them for this enforced nonsense ... which is what Yahoo! wanted all along:

Users will now have to pay £1.99 a month for an extra 100GB of storage, or £9.99 a month for a 1TB plan. if they cannot free up more space.

Like I said, lies and corporate B-S.

Time to vote with one's feet...

While I find what they are trying to do with respect to their email (I can't remember how long I've had my email address, however, that dates back to my living in the USA when I was running Chrysalis Music Group USA), And I wouldn't mind paying, but have tried to so on several occasions - I am finding that they are an good source of news and other information.

THESE MONEY SEEKING CLOWNS ARE STILL COVERING ALL MY MAILBOX PAGES WITH GOLD DIGGING BIMBO FRAUD DATING SITES!
TALK ABOUT S**G FOR CASH !

Used to be great but things went downhill when Yahoo ditched the security questions function if a password was forgotten. In general there are too many accounts, too many passwords, too much digital garbage to deal with in life. Sexist advertisements are the final nail in the coffin for Yahoo Mail for me.

I’ve been a loyal Yahoo Mail user for over a decade, back when the platform proudly offered 1TB of free storage. That was one of the main reasons I stayed. Now, without any meaningful justification or user-first thinking, that storage has been slashed down to 15GB. That’s not an update-it’s a downgrade of massive proportions.

Reducing storage from 1TB to 15GB feels like a complete betrayal of long-term users. Over the years, people trusted Yahoo with important emails, documents, and memories, believing the service would remain stable. Instead, users are now being forced into a corner-either delete years of data or pay to keep what was once freely promised.

What makes this worse is the lack of transparency and respect. There’s no real acknowledgment of how disruptive this is for users who built their digital lives around Yahoo Mail. It comes across as a purely profit-driven decision, disregarding loyalty and user experience entirely.

In today’s world, where competitors offer better services with more consistency, this move feels outdated and greedy. Rather than improving the platform, Yahoo has chosen to strip it down and push users away.

Extremely disappointing. After years of loyalty, this feels like nothing short of a slap in the face.

I joined yahoo mail twenty years ago. I had a great experience with yahoo news and email. All good. With the advent of apps all was good and my email address at yahoo was the only one I used. It was efficient and did the job. What went wrong yahoo? You succumbed to the totally inappropriate junk mail into our mail boxes. I received junk mail that was pornographic and I have to add that I have not received this kind of junk mail into my Google email or my Outlook email. You are allowing disgusting content to reach my mailbox and to be honest I have had enough. I changed all my contacts to a new email address and just now finally after 23 years I have deleted my email account. Don't put up with inappropriate junk emails being barraged at you. Act now and delete your account. Yahoo is a dinosaur. RIP.

Yahoo mail used to be fast, efficient and functional. It is approaching unusable. PLEASE RESTORE THE NO-FRILLS ERSION.
1) Multistep login seems to be the norm. First find phone or login (multistep) elsewhere. A 5 min email check takes 20 min. LET USERS CHOOSE (unless there are multiple failed attempt ed logins)
2) JUST DITCH AI. It has never done anything useful but gobbles system resource.
3) Let users turn off extra "goodies" which combined with Windows-11 will kill most systems.
4) email used to be instant delivery - not 2-3 days which I sometimes experience. Paper post may be faster.

For months now the email has been extraordinary slow takes days to arrive and hours to load on top of the 15GB from May have been with them for long time but this service is not workable

15gb storage! Their news feed I reckon will take a hit when customers turn their back on them over these new changes. I for one when logged in would spend time reading their news feed. I guess I will get my news elsewhere soon

so have been with yahoo for a long time
had an issue with Glasgow City Council - corruption issues led me to fail and be outcast from that elite force ... was winning in the employment tribunal but then GCC employed an elite bunch of lawyers, I had none.. then .. well ... bla bla bla.. clearly no one is interested .. I tried and now my name is mud and there is nothing i can do about that... despite all my evidence... people are just not interested
.
Is that when I began getting hacker attacks?? was i being gas lighted? is it real or just my laptop acting up...

And then there was a real real physical attack - I seem to be the kind of gal that men like to beat up.. go figure..
Suddenly the hacker attacks get very real and scarey.. my phone begins to act weirdly - the screen enlarges so big you cannot use it and cannot shut down... .lucky for me I was with a taxi driver for work at the time.. he knew about the emergency shut down key thing..
this went on and off for ages .. had to turn off location and blue tooth
Every time i switched these back on again screen blow up
And other stuff on laptop as usual
Then phone broke.. moved sim to new phone.. Hacker in very quickly
So finally I take advice and decide to drop the phone and the number.
Get new better stronger protection phone and new phone number
Slowly move apps over and everything find until I add Yahoo
Well did not actually log into yahoo but that convinced me
Currently keeping yahoo on old phone with old number
Trying to move over email.. because you know what happens .. you stop using an account and then slowly the email begins to die and you lose all those receipts etc stored somewhere
Guess what yahoo say to protect our security they will only let us generate an app password after we clear all browser security protection..
Guess what happened after I did that??
A full 10 to 20 mins of black screen!!!
I would like to move my emails from yahoo but darned if i can see how

So, they are changing it so you cannot have more than 15Gb in your e-mail. Makes sense. No different to Gmail.
BUT. No tools to check how much storage you are using. Claims they exist, but...NOPE. Nothing there. And I cannot get help on this issue as technical help is only available to those with paying accounts.....
Guess I'm moving elsewhere...

Crooks tried to restart
my email they overcharged me bt said they could not do it no refund complete ripof date approx

Summary - Cynical organisation, carefully avoid.

I have used Yahoo Mail, like others here, for a long time, and it worked well, the trade being my data privacy for their email service.
The move to a 'value added' service follows the well worn path of describing deterioration as improvement, plus the additional treats of not being able to see how much storage you have consumed, or find the button to reveal that.
I was already deGoogling, as a work in progress, and now I can add deYahooing to my task list. I have taken a paid subscription to Proton, and I am moving my digital life back to Europe. No Cloud Act, just GDPR for me.

Poor email service, I don't know why they're not improving their product like others. It's game over day by day as I guess..

My wife and I have used Yahoo and yahoo email for over 20 years. The email does NOT work st all anymore. And Yahoo as a search engine and a replacing for Mozilla takes over my computer! For that reason we have Uninstaller both. We a d e now using Chrome and Gmail. As a backup email we both use Hotmail. What a disgrace today's developers are. Yahoo was our Go To web and email provider. A real Thumbs Down to its present state. The old one worked. This does not. It is now a Do Loop which is why we Uninstaller it. Tom and Carm Murray Richards February 11 2026

This email service provider is an absolute disgrace. Yahoo is a disrespectful company. It is not fit for purpose.

Agree with others. Not great, especially for account recovery. Others much better. Adverts very annoying. One good thing was storage however this is now being limited to a meagre 15GB. Time to switch.

Useless search function can’t find names or words (I can see them in my inbox and they don’t come up in the search)

I’ve been with them for over 10 years but just had to chance since their new format and forced tours and how slow it is now. Who ever did this most recent change should be fired