It has been so easy to order a tailored outfit for my sons wedding. The instructions were so easy to follow. The wedding is not until December 21st 2027, but I fell in love with the outfit and I did n... Toon meer
Bedrijf heeft geantwoord
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The website offers a very large selection of dresses for all tastes and occasions. I really liked having so many options to choose from, from elegant styles to more simple ones, all well presented on... Toon meer
Bedrijf heeft geantwoord
Returning size that doesn't fit could be easier and an email the same day or within 24hrs would be great to know how to return for piece of mind im not paying double for a dress as original size didn'... Toon meer
Bedrijf heeft geantwoord
The designs are diverse and elegant. I literally found what I was looking for instantaneously from a wide range of stunning looks. The option for free tailoring is also great! Although I'm yet to rece... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Missacc, established in 2017, is an online boutique specializing in wedding and formal dresses. We are devoted to providing women with an endless variety of timeless gowns and dresses that make their formal and special occasions unforgettable. At Missacc, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process. We provide our customers with a wide range of high-quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses, and prom dresses will be presented to our customers with unique style, tailor-made design, and attentive service.
Contactgegevens
Verenigd Koninkrijk
- uk.missacc.com
4,8
Uitstekend
262 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Love how many options you have
12 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your lovely feedback! We're thrilled to hear that you love our wide range of options. We strive to offer something for everyone, and we can't wait to help you find your perfect dress again soon!
Wonderful dresses for Mother of the Bride
The quality of the material is excellent and the choice is wonderful. The online help is also excellent
11 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your wonderful review! We're delighted to hear that you found the perfect mother of the bride dress with us. It's fantastic to know that the quality of our materials and the variety of our selection met your expectations. We're also glad our online support team could assist you throughout your shopping experience. We truly appreciate your kind words and hope the special day was as beautiful as the dress! 💕
Ordered samples
Ordered samples, beautiful colours & quality materials..I have now ordered 2 dresses for a wedding
Unfortunately I have since had to cancel my order, , and I am now told I have to pay 5% of the order cost for handling fees etc…I understood that if I cancelled within 24hrs of ordering my money would be returned..nowhere in your terms & conditions did I read that, I am really disappointed, unsure if I will order from you again or indeed recommend anyone else to order from you..
11 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your lovely review! We're thrilled to hear that you were impressed with the beautiful colors and quality of our sample materials. It means a lot to us that you felt confident enough to order not just one, but two dresses for the wedding! We hope you look absolutely stunning and enjoy every moment of the celebration. Thank you for choosing us for such a special occasion! ✨
Got a swatch and then contacted Mia at…
Got a swatch and then contacted Mia at customer help to find out fabric of dress. Immediate answered my question politely and helpfully.
11 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for taking the time to share your experience! We're delighted to hear that Mia from our customer service team was able to assist you promptly and helpfully with your fabric inquiry. Providing excellent support is something we truly value, and we're glad he could make your shopping experience smooth and pleasant. 💐
Your was quick and eazy to pay and I…
Your was quick and eazy to pay and I hope that my wedding dress will arrive soon becouse my wedding Will be rirst week af April.
Thank you.
Best wishes Minodora
11 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you for your kind words! We’re glad your payment was quick and easy. We’ll do our best to get your dress to you soon for your special day in early April.
Very helpful with queries
Very helpful with queries. Item as shown on web site.
10 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your kind review! We’re delighted to hear we were helpful and that your item matches the website description.
Great dresses..
The collection and variety of the dresses are amazing! These all look like a dream, and I finally bought the dress I have been looking for for months!
10 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your wonderful review! We’re thrilled to hear you love our dress collection and found your perfect dream dress with us.
Customer Service sooo bad
So much choice and easy to order.
NOT so easy to cancel order, ignored by customer service. Just an email to say they have to charge me 5% bank charges. Do not order!!!!
10 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your kind review! We’re glad you love our wide selection and easy ordering process.
Very easy to use website
Very easy to use website, loads of beautiful dresses to choose from. Good quality for a great price.
9 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your kind review! We’re delighted to hear you love our website, dresses and quality. We can’t wait to serve you again soon!
So far so good
So far so good. Responsive to my question and easy to use website.
9 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you for your kind feedback! We're glad our service and website meet your needs. We hope you enjoy your dress!
Antwoord van Missacc
Dear valued customer,
Thank you so much for your kind words! We're thrilled that everything was easy and straightforward for you. We look forward to your next visit!
Pretty dress for Mother of the Groom
8 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Dear valued customer,
Thank you for choosing us for this important occasion. We are so pleased our dress helped you look and feel your best as Mother of the Groom.
Avoid this company !!
Avoid this company !!! They are thieves! I ordered what I thought was going to be a beautiful WHITE wedding dress what I got was something very different the bottom was white the top was beige!!! Their “stress free return” was a nightmare so much back and forth through email in the end I still lost money for their mistake! Their website is super misleading and their customer service is a joke they do not care they will make money somehow while you’re still stressing to find a dress. Do yourself a favour and look somewhere else!
23 januari 2026
Review zonder uitnodiging
Antwoord van Missacc
Dear customer,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. To help solve the problem in a timely manner, could you please give us your order number so that we can look into your case? You can reply here directly. Thank you for your cooperation in advance. Hope to hear from you soon.
The Missacc Customer Satisfaction Team
Swatches only at present so let's see…
Swatches only at present so let's see but wait time of 4 weeks seems excessive for swatch only. Hopefully sooner delivery.
7 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you for your feedback! We appreciate your patience with the swatch delivery and totally understand your note on the 4-week wait time. We’ll do our best to expedite your swatch shipment for a sooner delivery😊
I've ordered three swatches
I've ordered three swatches, to make sure which colour I'd prefer the dress on. I think this option is great, but I'm not so happy with the waiting time, they'll arrive after a month, I wish it was faster
6 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your feedback and for choosing our swatch service! We’re glad you love having the swatch option to pick your perfect dress color, and we totally understand your wish for a faster delivery time. We truly appreciate your patience, and we’ll do our utmost to expedite the process for you.
Antwoord van Missacc
Thank you so much for your lovely feedback! We’re thrilled to hear you found our website easy to use. Looking forward to your next purchase with us soon 😊
Possibilité de faire sur mesure…
Possibilité de faire sur mesure gratuitement
6 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you so much for your wonderful feedback! We’re delighted you love our free custom tailoring service. Looking forward to crafting your perfect piece soon 😊
Nice and easy shopping 🛍
Nice and easy shopping 🛍. Custom made as well
5 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thanks so much for your lovely feedback! So glad you had a nice and easy shopping experience with us, and we’re happy you love our custom-made option too 😊
Easy to navigate around the system
Easy to navigate around the system, order however delivery expensive the time will tell if I need to refund
5 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thanks for your feedback! We’re glad the site was easy to navigate for you. We appreciate your note on delivery costs, and we hope your order meets all your expectations—please reach out if you need any assistance at all 😊
Just ordered wedding dress
Just ordered wedding dress. Now only waiting for arrival. You can customise your size , it’s great option.
4 februari 2026
Review zonder uitnodiging
Antwoord van Missacc
Thank you for your kind words! We’re thrilled you love our custom size option. We can’t wait for you to receive your beautiful wedding dress and shine on your special day! 💍
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