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MISUMI is a global manufacturer and distributor of configurable mechanical components for special purpose, plastic mold and press die machine construction. With over 14 million products from MISUMI and many suppliers, we offer the highest quality and fast delivery times. The European subsidiary, MISUMI Europa GmbH, supports all customers throughout Europe.
Franklinstraße 61-63, 60486, Frankfurt am Main, Duitsland
3,9
14 reviews
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Great selection of products. great webshop and fast deliveries.
Antwoord van MISUMI Europe
Dear Tuomo,
thank you for your positive review. We are pleased that you are satisfied with our product selection, webshop and delivery speed.
Your MISUMI Team
Very fast shipping – I received most of the items the next day. The quality is great, and everything arrived in perfect condition. Highly recommended!
Antwoord van MISUMI Europe
Dear Customer,
thank you for your positive feedback and for recommending us. We are glad to hear that your order arrived quickly and that you are satisfied with the quality of our products.
Your MISUMI Team
Service and shipping are first class. Nothing to complain about at all.
The website makes it easy to select the correct fitting, place the order, and track delivery. The fine mist nozzles arrived in good time, well packaged, and in excellent condition.
Antwoord van MISUMI Europe
Dear Customer,
thank you for your detailed review. We are glad to hear that you are satisfied with our service, the ease of using our website, and the condition and timely delivery of the fine mist nozzles.
Your MISUMI Team
Great Company that sell more than you think.
Antwoord van MISUMI Europe
Dear Lee,
thank you for your positive feedback and your trust in MISUMI. We are glad that our broad offering meets your expectations.
Your MISUMI Team
The delivery of the goods went according to plan.
The bearing housings that I purchased from you were installed on four devices. The installation went without any problems. One device is already in service operation, the other three will be delivered to the customer on May 21. At the moment we have no information that there are any problems with the purchased components.
Antwoord van MISUMI Europe
Dear Daniel Sun,
thank you for your detailed feedback and for sharing your experience with the installation and commissioning of the bearing housings. We are glad that delivery and installation went smoothly and that there are currently no issues with the components.
Your MISUMI Team
MISUMI provides exact 3D files that help bring your machine designs to life. The CAD models are accurate, easy to integrate, and once your design is ready, you can directly and easily order the matching components. A very efficient workflow for engineers and machine builders.
Antwoord van MISUMI Europe
Dear Customer,
thank you for your positive review and for highlighting our CAD models and ordering process. We are glad that our solutions support your engineering and machine building projects efficiently.
Your MISUMI Team
Quick response to inquiries and accurate product information. Assistance from consultants and quick delivery to Bulgaria.
Antwoord van MISUMI Europe
Dear Aylin Isa,
thank you for your review and for emphasizing our response time, support and delivery to Bulgaria. We are pleased that our consultants and product information met your expectations.
Your MISUMI Team
Antwoord van MISUMI Europe
Dear Mr. Borghuis,
thank you for your review. We are glad to hear you were satisfied with our products and the quick delivery.
Your MISUMI Team
We have been using Misumi for quite a few years now and would not hesitate to recommend them. There is an extensive selection of standard products, and many of these can be customised.
It is not always the cheapest solution, but delivery time on their customisable parts is often the quickest. The quality is consistently good.
Antwoord van MISUMI Europe
Dear Customer,
thank you for your positive feedback and for your continued trust in MISUMI over the years. We are gld that you value our range of standard and configurable parts, as well as the consistent quality and fast delivery times.
Your MISUMI Team
Poor communication and customer service. You have demonstrated to me that you do not care about your customers. This is very frustrating.
attention ,si on commande un produit, dans leurs politique de retour, ils n accepte aucun retour . aucun retour possible .
aucun suivit de livraison , on ne sais pas quand elle arrive
commande le 19 janvier 2026 . en date du 27/01/2026 commande toujours en statue comande en cours.
MISUMI send us an wrong article and refused to fulfill the contract.
Not a very accommodating customer service – complaints are evaded / they wriggle out of complaints.
Antwoord van MISUMI Europe
Hi Tristan,
Thank you for your feedback. We’re sorry to hear about your experience. We’ve reviewed your case from yesterday thoroughly. Based on our logistics partner’s weight verification, the original shipment appears to have been delivered in full. That said, as a gesture of goodwill we have already arranged a free reorder so you receive everything you expected.
If anything is still missing or you have further questions, please contact us at rating@misumi-ec.com and we’ll help right away.
Kind regards,
Your MISUMI Team
Got my registration rejected. apparently they rejected our whole company due to payment issues. This is no surprise, this company is stuck in the past with accounts, POs and Invoices etc. They need to modernize and just let people buy online. Look at Protolabs, accuscrew etc. they make our lives easy and dominate the sector.
Antwoord van MISUMI Europe
Dear Mr. Heart,
Thank you for your feedback and for letting us know about the registration issue; we’re sorry for the inconvenience. Please contact rating@misumi-europe.com so we can review your account.
Your MISUMI Team
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