UKPaintball Reviews 

Really Simple Booking Service for a big group of us, had to add another person and was really simple, looking forward to it

Very helpful when phone to ask questions before making the booking it’s self. The booking process online was easy and got all the information needed within a short period of booking. I child can’t wait to go now.

Fantastic communication excellent customer service

Lizzie has been really helpful managing my booking for a group of 12. Really fast fuss free service.

Booking the paintballing was a breeze. I enquired and someone got back to me really quickly. They answered all of my questions and did not pressure me into anything. They were very helpful & I would book again. In terms of the paintballing- it’s for my sone 16th and hasn’t happened yet so I cannot comment. But Andrew in the customer service team has been amazing.

Brilliant customer service they are there to support you like they have done me. They are very patient and understanding. I’m very polite, so thank you, Andrew

Andrew was very helpful with my booking and sent me a comprehensive breakdown of the various courses. I look forward to my adventure. Thanks.

Andrew was very helpful throughout.
Good customer service, quick reply, very accommodating.
Thank you.

Polite, courteous and helpful when I rang. Didn't take long to sort everything out.

Over all the experience was ok the actual paintball game was the game.
The only issue I would say was the chap giving the instruction he spoke so fast that you couldn’t really understand him safety point right.
Further more on the start of the PM game children were aiming to ever into the live zone where masks need to be worn only at the very last moment were they spotted however could of been a very different outcome come.
A few safety measures need to be implemented along with clearer instruction from the head marshal over seeing the game

Thanks Andrew for helping get our booking sorted 27.3.26

I had a very pleasant and informative conversation with Andrew. He was very good at explaining everything including some tips for the day. My first painting balling experience so I needed someone with patience!
Thanks Andrew.
Alessandra

Andrew was really helpful and very quick with helping me book my session. I had trouble with some vouchers I purchased and misplaced but Andrew sorted quickly for me.

We were late due to an accident on the motorway, the staff were amazing getting us straight on.
Staff were great, knowledgeable and skilled, really engaged and supported the experience
Brilliant place

Andrew helped me alot with the booking, saving the date I needed and amended the booking for me and also giving the difference in a refund with no question asked

Luis was very helpful, answered all my questions. Was efficient with the booking and very polite.

Well organised, good helmets and visors, accurate paintball guns and beautiful surroundings. Thank you!

Unreal experience, came as colleagues left as enemies

Got through to Luis with a last minute group booking. Luis able to confirm availability and book us in there and then. The process was quick and painless, made easier by Luis friendly demeanor.

Cheers

Andrew at the Thetford location was super helpful with booking my sons birthday celebration!