The house we originally wanted to see didn’t meet our expectations but Chelsea Lingard helped us find the right place. She was super adaptable and knowledgeable and made it really easy to book. The wh... Toon meer
Bedrijf heeft geantwoord
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I recently spoke with your sales executive Finn, I was unaware of the Renters Right act that came into play and he helped me understand it more which has really helped me with my search.
Bedrijf heeft geantwoord
I’ve had a really good experience with UK Student Houses this year. The flat was newly renovated when we moved in, so everything is modern and in great condition, which made such a difference. Th... Toon meer
Bedrijf heeft geantwoord
Do not book with this diabolical company! you spend half your year trying to get through to actually speak to someone then when you do they are just patronising and full of broken promises. Tanya is... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever you're looking for, UK Student Houses has the ultimate solution! We're experts in the student housing sector, so we know exactly what you need for an unforgettable living experience. Our cosy student houses are waiting for you, all located in prime locations across the UK. Start your journey today.
Contactgegevens
The Innovation Centre, HG2 8QT, Harrogate, Verenigd Koninkrijk
- 0330 828 8062
- ukstudenthouses.com
3,9
Goed
136 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Antwoord van UKStudentHouses
Thanks for the feedback Mickey! UK Student Houses
Swift and timely process
9 juni 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Hi Stephanie, wonderful to hear we got things through swiftly for you! All the best, UK Student Houses
So lovely and helpful
3 juni 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Ethan, it's great to hear the team were lovely and helpful! Thanks, UK Student Houses
Rebekah was very open and informative…
Rebekah was very open and informative when showing me around a property.
3 juni 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Hi Joe, it's wonderful to hear that Rebekah was informative on your viewing! Thanks for sharing, UK Student Houses
Overall review
In my opinion I would rate their services an 8/10, even though I only spent buy a few months, it has been an amazing experience. I also think that they need to put more efforts in the cleanliness of their properties, even if it means employing someone to clean once a month, the bills could also be included in their rent.
29 mei 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Hi Promise, thanks for sharing your experience and we take your feedback onboard. All the best, UK Student Houses
Pat from the helpline have helped me a…
Pat from the helpline have helped me a lot. When i had trouble opening my door which was locked after the inspection i contacted the person who locked it but she didn't even responded but pat did an amazing job. She sorted it for me.Thankyou
27 mei 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Hi Anju, it's fab to hear that outside of working hours Pat was able to assist with our remote locking service and get you swift access. All the best, UK Student Houses
RAT INFESTATION
There was a rat infestation in my son’s flat during his finals. Despite reporting it many times the company did absolutely nothing. I personally paid for him to move out through Booking.com and hired exterminators to deal with the problem. Because I took the price of this out of his final months’ rent, they are now threatening debt collection, et cetera Where I expected a thank you for dealing with the problem that was wholly their responsibility and an apology for what my son had to go through during his final stressful weeks of university, we are being threatened! They are not sure if it ‘warrants compensation.’
1 april 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Hi Anne, we are sorry to hear of your issues if you could please email operations@ukstudenthouses.com with reference to the property this relates to we will be sure to look into the issue and come to a resolution. Thanks, UK Student Houses.
Thanks for the opportunity to view the…
Thanks for the opportunity to view the property at 17 Brookside. It felt warm with a welcoming feel and looks well cared for. I am considering my options , and I will be in touch soon with further questions or next steps.
22 mei 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Oluwaseun thanks for sharing your experience on the viewing! All the best with whatever your next steps are, we hope to hear from you soon. All the best, UK Student Houses
Rent payments aligning with SFE payments
Needed help with aligning my rent payments to fit with my student finance payments. I emailed and within 5 minutes Rebekah (Bex) replied and helped me. Bex changed my rent payments to suit my needs really fast and straight forward with no hastle.
16 mei 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Hi Glenn, it's fantastic to hear that Bex was able to assist with your issue! Thanks, UK Student Houses
Tanya was very helpful when showing us…
Tanya was very helpful when showing us round. Very nice person to talk to :)
14 mei 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Hi Finn, it's great to hear of your experience with Tanya! Thanks, UK Student Houses
I needed assistance with my room access…
I needed assistance with my room access and it was sorted in less than 10mins.
Thank you Rebekah you have been very efficient and responsive to emails.
13 mei 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Thanks Sarah for sharing your experience with Rebekah! All the best, UK Student Houses
Increadiblly helpfull!
The vewing was on time, and Kirsty, who showed me the property, was incredibly helpful and answered all of the questions I had about the property and the process I would have to go to.
13 mei 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Shalok it is great to hear that Kirsty was able to help you with the letting process! All the best, UK Student Houses
Antwoord van UKStudentHouses
That's what we like to hear Jacob - thank you! UK Student Houses
Rebekah is always great to talk to
Rebekah is always great to talk to, very knowledgeable in her role and a genuinely nice and helpful person
9 mei 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Hi Aimee, thanks for sharing your experience with Rebekah! All the best, UK Student Houses
Seamless
Customer service, stern but considerate. Prompt response.
8 mei 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Hi Dotun, it's great to hear of your experience! Thanks, UK Student Houses
Customer service was great
Customer service was great, I was listened to about my request and was done instantly. It was a good service received and prompt.
9 mei 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
We aim to provide a swift service Ridwan so great to hear this is what you experienced! All the best, UK Student Houses
Very easy to access information
Jesse was very forthcoming with information and was quick to respond to questions that I had about the process. Would highly recommend
9 mei 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Hi Paris, thanks for sharing your experience with Jesse! UK Student Houses
Quality customer service
Timely response and good customer service approach by Jesse. It's commendable!
9 mei 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Eduwo, it's fantastic to hear your feedback for Jesse. All the best, UK Student Houses
Patricia Linares
She is wonderful and solve all the issue quickly.
5 mei 2025
Review zonder uitnodiging
Antwoord van UKStudentHouses
Hi Ujwal, great to hear Pat was able to help with your issue swiftly we think she is wonderful too! Thanks, UK Student Houses
Antwoord van UKStudentHouses
Thanks for your review, UK Student Houses
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