The website was easy to use, and my tile sample was received within 2 days of ordering, which was really impressive. Hopefully my next order with them will be delivered as quick.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We received fantastic service from UK Suspended Ceilings when we ordered our new ceiling. A very good product with lots of options offered on the site, plus a helpful measuring tool. When one of the p... Toon meer
Bedrijf heeft geantwoord
Fantastic service. Order arrived next day by DPD (excellent courier as you know exactly when your parcel is going to arrive.) The eggcrate vents were outstandingly well packed to avoid damage. These... Toon meer
Prompt delivery and extremely well packaged; no damage at all. Had to phone to get advice about cutting (angle grinder, thin metal disc - worked beautifully). Strip lights above the ceiling show up a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over UK Suspended Ceilings
Geschreven door het bedrijf
UK Suspended Ceiling Tiles – Quality, Reliability & Next-Day Delivery
Wide Range of Ceiling Tiles & Suspended Grid Systems
At UK Suspended Ceiling Tiles, we offer a large selection of high-quality Ceiling Tiles , LED Panels & Suspended Grid Systems — all available with a next working day delivery service.
Whether you’re installing a brand new suspended ceiling or simply replacing old ceiling tiles, our products are designed to fit seamlessly into all modern grid systems.
Perfect Fit Every Time
All of our ceiling tiles and panels measure 595 x 595mm, making them a perfect fit for any 600 x 600mm ceiling grid system.
Need a different size tile - No Problem! Get in contact with our friendly team for further info and prices/availability.
Order with confidence knowing they’ll match standard ceiling frameworks with ease.
Expert Advice, Free of Charge
Got a question about your project? No problem. At UK Suspended Ceilings, we provide a free technical advice service.
Just give us a call, and one of our ceiling specialists will be happy to guide you through your options.
Visit Us
UK Suspended Ceiling TilesUnit 9, Trojan Industrial Estate
Borough Close
Paignton, Devon
TQ4 7EP
Contactgegevens
Units 8 & 9 Trojan Industrial Estate,, TQ4 7EP, Paignton, Verenigd Koninkrijk
- 01803 403404
- sales@uksuspendedceilings.co.uk
- uksuspendedceilings.co.uk
4,9
Uitstekend
200 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very quick service and communication…
Very quick service and communication from company. Easy to navigate Website although there was an issue with the payment section of the site ‘Throwing a wobble’ out of hours but worked perfectly the following morning. Excellent Customer Service
6 juli 2023
Antwoord van UK Suspended Ceilings
Good Morning Mr Faithful,
Thank you for your order and positive, yet constructive feedback, which is much appreciated.
If there anything we can help with in the future, then please let me know.
Kind Regards
Graham
UKSC
Third time ordering from this company…
Third time ordering from this company and fantastic as usual. Delivery next day too which was a bonus!
19 juni 2023
Antwoord van UK Suspended Ceilings
Hi Suzanne,
Thank you for your order and speedy delivery turnarounds and customer service are a priority to us.
We appreciate you taking the time to write this review. it means a lot to us.
Kind Regards
Graham
UKSC
Excellent service and delivery
Excellent service and delivery, wish we had found this company earlier and would have bought the frame from them as well!
14 juni 2023
Antwoord van UK Suspended Ceilings
Thank you Valerie.
If you need our help in the future, please don't hesitate in contacting us again.
Kind Regards
Rob
UKSC
Great alternative product and looks far…
Great alternative product and looks far better then regular old ceiling boards. Great service from this company. Will use again in future. Been amazingly helpful
13 juni 2023
Antwoord van UK Suspended Ceilings
Thanks JC.
Your order and feedback is greatly appreciated. By taking the time to write this review, helps existing and future customers know are a company that can be trusted.
Kind Regards
Graham
UKSC
Items delivered to wrong address even…
From searching and ordering some ceiling tiles from uk suspended ceilings I was kept updated by emails telling me at what stage my order was.
A mix up on delivery didn’t help but this wouldn’t put me off using them again. Very competitive on price and thankfully a genuine company.
8 juni 2023
Antwoord van UK Suspended Ceilings
Hi Liam,
Thank you for taking my call today and sincere apologies for this inconvenience.
On this occasion we are judged on our couriers incompetence and failure to act on our request to change the delivery address this morning.
I am particularly frustrated as it was myself who made the call to the couriers early today and was promised it would be changed.
It wasn't until i saw your review that i had realised this was not the case and therefore straight on the phone to you. The good news is all is now ok at your end and as promised we will try and be better next time and try to make it for this on any future orders potentially.
Appreciate your understanding today Liam, and again sincere apologies for this inconvenience.
Kind Regards
Graham
UKSC
Antwoord van UK Suspended Ceilings
Thanks John.
Your order and positive feedback is greatly appreciated.
Kind Regards
Graham
UKSC
Great product and for a competitive…
Great product and for a competitive price. Buy from website instead of ebay so it is cheaper
18 mei 2023
Antwoord van UK Suspended Ceilings
Thank you Liyaun. We appreciate your order and very helpful feedback.
Kind Regards
Graham
UKSC
ordering was really easy and delivered…
ordering was really easy and delivered very quickly.
Unfortunately wrong size ordered so had to return.Returns was easy too
24 april 2023
Antwoord van UK Suspended Ceilings
Hi Julie,
Thank you for your order and sorry to hear the tiles were not suitable.
Appreciate your time writing this review and glad we could assist you with the return.
Kind Regards
Graham
UKSC
Antwoord van UK Suspended Ceilings
Good Afternoon Paul,
Thank you for your order. We rely heavily or the couriers delivering to our customers on time and with care. I can appreciate that if the tiles are dropped or mishandled in transit, there is a high risk the tiles or ceiling grid can become damaged.
As a respected and ethical supplier, we would always look to offer a partial refund or send replacements, once we have been informed of any damage or issues caused by the courier. We know how stressful and inconvenient problems like this can be at the receiving end.
Regrettably, i cannot find an order or any notes/reports associated to your name or email address at our end or with the courier.
Could you confirm what the delivery address was for these tiles so we can look into this for you.
Of course, if replacements or a refund would be required, please email our friendly team directly so we can look to get this resolved for you.
We look forward to hearing from you soon and sorry for any inconvenience in advance.
Kind Regards
Graham
UK Suspended Ceilings
Prompt delivery good website helped…
Prompt delivery good website helped match
Min pack size a bit big for my purposes as only for a repair job
19 april 2023
Antwoord van UK Suspended Ceilings
Hi Robert,
Thank you for your order and feedback. I appreciate the box (number of tiles) may have been too much for you.
Regrettably, it is very difficult to send smaller quantities with the couriers.
Thank you again. Any questions or queries in the future, please don't hesitate in contacting us again.
Kind Regards
Graham
UK Suspended Ceiling
Good customer service
13 maart 2023
Antwoord van UK Suspended Ceilings
Thank you for taking the time to review our service. Your feedback is very much appreciated.
Kind Regards
Dale
UK Suspended Ceilings
translucent panels shattering experience
we have a suspended ceiling in our kitchen to hide pipes and cables. We have three translucent panels through which a neon tube fixed to the original ceiling shines through. These panels are 30 years old and when we changed the neon tube a couple of panels shattered. We needed new panels and so we found you on the internet. very good service and recomended.
2 maart 2023
Antwoord van UK Suspended Ceilings
Hi Edward,
Thank you for your recent order and positive review of our service and product. Your feedback and custom is greatly appreciated from us all at UK Suspended Ceilings.
Graham
UKSC
Antwoord van UK Suspended Ceilings
Good afternoon Graeme, Thank you for taking time to write your positive feedback regarding our services.
If you have any further questions or queries, please do note hesitate to call a member of our team and we will be happy to assist.
Kind Regards
Ian
UK Suspended Ceilings
Great service.
The items that made up the order were extremely well packaged and delivered very quickly.
13 februari 2023
Antwoord van UK Suspended Ceilings
Good Morning Dave,
Thank you for your order and positive feedback on how your goods were packaged. This is great to read and glad you received your order quickly.
Kind Regards
Graham
UK Suspended Ceilings
Excellent price
Excellent price, prompt delivery and very well packaged to avoid damage. would definitely use again.
30 januari 2023
Antwoord van UK Suspended Ceilings
Thank you Peter for your positive feedback and look forward to helping you again in the future.
Kind regards
Graham
UK Suspended Ceilings
Fast and efficient
Polite and helpful, had exactly what I needed and I received it in a timely manner.
25 januari 2023
Antwoord van UK Suspended Ceilings
Thank you Dr O'Connell, your order and positive feedback is greatly appreciated.
Kind Regards
Graham
UK Suspended Ceilings
Brilliant service
Brilliant service, i didn't receive the sample tiles twice however the company send me another sample without any cost charged to me.
24 januari 2023
Antwoord van UK Suspended Ceilings
Thank you for your patience and understanding with the sample pack.
Thank you also for your positive feedback and look forward to serving you again in the future.
Kind Regards
Graham
UK Suspended Ceilings
Still haven't received the goods after…
Still haven't received the goods after a week of place an order when stock is available. DX couriers are uncontactable either by phone or web chat.
30 november 2022
Antwoord van UK Suspended Ceilings
Good Morning Alex,
This is disappointing to hear, especially as this order was processed and dispatched on 23/11/22.
Looking at tracking, we dispatched the tiles with DX on a next working day service and should have been delivered on 25/11/22.
The tracking with DX shows an attempted delivery was made on 25/11/22 at madly 22.16pm, which i don't understand.
However, it shows that delivery was final successful on 30/11/22 @ 14.58pm and received at Reception. The driver has also taken a picture of the reception doors.
Tracking number for this delivery is 70014147223 and 7001414724. Details of the tracking can be viewed on the DX website.
Are you able to take at look at this information before we escalate this to DX.
Sincere apologies for any inconvenience caused.
Kind Regards
Graham
UK Suspended Ceilings
Delivery on time
Delivery on time, ceiling components very well packaged so no issue with damage. All the kit was good quality and as I could order exactly the required it was an excellent price
9 november 2022
Great service 👍🏻
Had a mix up with postage so I phoned them and they were extremely helpful.
Corrected and order arrived next day.
Would use again 👍🏻
11 oktober 2022
Antwoord van UK Suspended Ceilings
Thank you for your order and positive feedback. Much appreciated.
Kind Regards
Graham
UK Suspended Ceilings
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.