Ulta Lab Tests Reviews 

153
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

The website was super easy to navigate. Easy to set up appointments. Always quick and professional at the lab. I received my results the next day, with easy to read explanations of each test. Ever... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been using ultralab tests for a few years now and they are excellent not only in pricing but customer service. I had a small issue but it was rectified within minutes by simply using their co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I used Ulta Lab Tests done at Quest Diagnostics inside Tom Thumb in Dallas County, TX. Quick in and out for an afternoon appointment, and complete blood test result was available online within 2 days.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nav was easy using the search option to locate exactly what i wanted. Received receipt and registration immediately. Easy to click on my local lab to schedule an appointment without having to log out... Toon meer

Bedrijfsgegevens

  1. E-commerceservice
  2. ook in
  3. Medisch laboratorium

Geschreven door het bedrijf

Save Time and Money Ordering with Ulta Lab Tests - Save Up to 90% on Over 2,100 Quest Lab Tests - Fast Lab Results: 1-2 business days (most tests) - Locations Near You: Over 2,100 testing centers nationally - No Doctor Needed: Easy, direct access to testing - Secured Online Results: Private and confidential - Trusted by Patients & Healthcare Professionals


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

153 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(153)

58 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great Experience-Will Use Again

I am a first-time user of Ulta Labs and had a great experience. I initially was looking for patient-ordered tests at labs whose names I recognized. I had never heard of Ulta Labs before but ended up choosing them because I was able to get a lab order for a test that no other patient-ordered lab service in my area offered. (They seem to have the largest selection of patient-ordered lab tests that I've seen in my area. They also had the best prices.) After creating my initial order I wanted to add on another test and I was able to do that online with no hassle. (I made the change a couple days before my appointment. I think I saw that you can't change your order the same day as your appointment. That might just be making online changes. I can't remember.) Then I needed to change my lab appointment time and I was able to do that online as well. I went to the lab and my lab order and appointment were honored with no problem. I got all of my test results back online in a little over 24 hours. In my case the test results trickled in and I received email notifications as they became available. I got one test result back an hour or two after my appointment, then another later that afternoon, then another one in the evening, and then another one the next day. (Note that the estimated time to receive test results is indicated in the description for each test.) When I've had tests done directly at labs I've usually received all my test results at once. I'm not sure if I received them one-at-a time because that's how this particular lab works, or if each test result had to be reviewed by Ulta Labs before made available to me. No matter, I still had a good experience and will use Ulta Labs again.

29 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I far prefer Ulta to Labcorp

I far prefer Ulta to Labcorp. The site is easy to navigate. Help is available to sort out the most economical way to order tests. The technicians who do the blood draws know what they are doing and are ready to help customers. (A special shout out to Loni at Superior CO who saved the day when she went out of her way to take care of me on 04/02/25 after I arrived for tests I needed that day prior to a med change, having mistakenly made my online reservation for the following day, which would have been too late.) Finally, the lab results are always reported quickly.

29 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy, affordable, simple

Really affordable I thought it was too good to be true. Easy and as quick as anywhere else. Definitely cheaper. Only problem with these sites (ALL of them) is they make you print out a sheet. I wish I could scan a code or something. But that’s more on the Quest Diagnostics side

27 februari 2025
Review zonder uitnodiging
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Antwoord van Ulta Lab Tests

Thank you for the 5-star review and for sharing your positive experience! We're thrilled to hear that you found our services affordable and efficient. Your feedback about the convenience of the process, particularly the suggestion to replace printed sheets with a digital code, is very valuable. While some procedures are determined by our partners like Quest Diagnostics, we are continuously exploring ways to enhance every aspect of our service. We appreciate your input and will consider it as we strive for further improvements. Thanks for choosing us, and we look forward to serving you again with even more streamlined processes!







Beoordeeld met 2 van de 5 sterren

Fast and awful support!

Generally they’ve done a good job. But when something goes wrong, their support, while responsive, is worthless.

Long and short - I order labs for 3 people. Same order.

All samples collected at the same day, place, and time.

2 of those 3 people got results days ago. Yet, mine have not resulted. Their staff just continue to send the same nonsense answer; just wait another day.

They refuse to give any confirmation that the samples were not lost, nor any other helpful information whatsoever.

The only recourse is to contact Quest directly to get answers. Totally unacceptable.

28 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is an outstanding service

This is an outstanding service. It is easy to find tests, order tests, and print the order for taking to Quest. Quest is right on board and knows what to do. Results come back fast and are easy to review on Ultalabs website. I did have a question at one point and customer service was excellent! Most important from this service is I have learned so much from the specific tests I have ordered. This goes way beyond what I would normally get from my annual tests and gives me excellent benchmarks and tracking status for my health span and life span improvement.

11 februari 2025
Beoordeeld met 5 van de 5 sterren

Great Lab!

I love using Ulta Lab for getting blood work done. They are very efficient, knowledgeable, and the results come back very quick! It's great that you don't have to wait until your doctor decides to order a lab test, you can do it yourself.

21 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy and Fast

Easy and fast. Only place I could find that had human agents in ready to speak with me on the website instead of an AI chatbot that only has a handful of prompts and only has answers like “yes”, “no”, or “sorry, please say an easier question”. Didn’t need to reestablish care at all dr office then have an appointment to assess my new needs and then let the dr schedule the labs. Saved me like a month or more worth of time honestly.

Oh, and I went to a Quest site to actually get the blood drawn etc. I think Ulta is just a way to order these without all the insurance and doctor fluff.

21 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

THIS...IS A GREAT SERVICE

THIS...IS A GREAT SERVICE. WOW. SO MUCH LESS EXPENSIVE, EXCELLENT TRULY EXCELLENT COMMS AND INFORMATON. AND, I GOT ALL MY WEIRD TESTS DONE HERE THAT SOME OTHER PLACES DON'T DO. COULD NOT RECOMMEND MORE HIGHLY.

29 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’ve told at least 25 people about this…

I’ve told at least 25 people about this company. If you are over forty, you need to pull your own blood every 3-6 months. If you are over fifty, you need to do it every 3-4 months. Stay ahead of your health, but you will need the data and Ulta Labs is my go to website!

20 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Medical representative was very humble

Medical representative was very humble, great service!

16 januari 2025
Review zonder uitnodiging
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Antwoord van Ulta Lab Tests

Hi Vaibhav, Thank you for the 5-star review! We're delighted to hear that our medical representative provided you with humble and great service. It's our goal to ensure every interaction with our team is positive and supportive. We appreciate your feedback and look forward to continuing to provide you with excellent service. Thanks for choosing us!

Beoordeeld met 5 van de 5 sterren

Affordable Lab Tests

Price is great for the lab tests and easy to buy.

17 januari 2025
Review zonder uitnodiging
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Antwoord van Ulta Lab Tests

Hi Yuliya,
Thank you for the 5-star review! We're glad to hear that you found our pricing great and the purchasing process easy. We strive to make our services accessible and user-friendly. We appreciate your feedback and look forward to serving you again. Thanks for choosing us!

Beoordeeld met 5 van de 5 sterren

You know what you're paying for

You know what you're paying for. No surprises that might end up in a big fat bill. An example, two yrs ago I had my physical. Lab test was done by Quest, but at that time Blue Cross Blue Shield found an excuse to not cover my lipid panel test. I had to pay $160.- out of my pocket to Quest Diagnostics. That same test bought through Ulta costs $56.-, AND IT'S DONE IN QUEST!
It's funny but after that experience, every time I get a mail from Quest or a healthcare provider I start sweating cold just to imagine what lie they will come up with to get my money.

19 december 2024
Review zonder uitnodiging
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Antwoord van Ulta Lab Tests

Hi Cristian,
Thank you for the 5-star review and for sharing your experience. We're pleased to hear that you appreciate the transparency and affordability of our services. It's our goal to ensure that our customers know exactly what they are paying for without any hidden fees or surprises. We're glad that using Ulta Lab Tests has offered you a more cost-effective solution, especially when comparing it to past experiences. Your trust in our service means a lot to us, and we're committed to continuing to provide clear, straightforward pricing. Thank you for choosing us, and we look forward to assisting you again in the future!

Sincerely,
Ulta Lab Tests

Beoordeeld met 3 van de 5 sterren

Good prices, very fast and efficient service, results online within a day or two.

Excellent selection of tests at good prices. Results from most tests available online in less than 24 hours after the blood draw! (I use a phlebotomy center next to a hospital - samples from those locations probably processed a day or so earlier than outlying draw centers). The draw center I use (Quest) has the best phlebotomists I've ever had (important if you have to get tests as often as I do). The online results list the normal range and an explanation for each value of what it is and what high and low values mean. You can click on a value and see a graph of your last 8 or so tests to see how your current value compares and what the trend is. This service can save a huge amount of money on medial bills. Highly convenient: order online, make an appointment for the blood draw online, takes very little time.

14 november 2024
Review zonder uitnodiging
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Antwoord van Ulta Lab Tests

Hi Jim,
Thank you for your review and for highlighting the positives of our service, including the excellent selection of tests, rapid results availability, and the professionalism of the phlebotomists at your chosen draw center. It's great to hear that the features of our online platform, such as detailed results explanations and the ability to track trends over time, are useful for managing your health effectively.

If there are specific aspects of our service that fell short of your expectations, or if there are improvements you'd like to see, we would greatly appreciate your detailed feedback. Your satisfaction is very important to us, and we are committed to addressing any concerns to enhance our services. Thank you for choosing us, and we hope to have the opportunity to serve you better in the future.

Sincerly,
Ulta Lab Tests

Beoordeeld met 5 van de 5 sterren

It was great being able to order my…

It was great being able to order my tests, pay for them myself, and not be strangled by the cost. Ulta is great for anyone, especially those like me who are self paying and not working

10 december 2024
Review zonder uitnodiging
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Antwoord van Ulta Lab Tests

Hi John,
Thank you for the 5-star review! We're delighted to hear that you had a positive experience with our service, finding it affordable and convenient for ordering and paying for your tests. We understand the importance of providing accessible healthcare options, especially for self-paying individuals. Your feedback is very encouraging, and we're glad to be a helpful resource for you. We look forward to continuing to offer great service and support. Thanks for choosing Ulta Lab Tests!

Beoordeeld met 5 van de 5 sterren

Great prices and service

Great prices and service. It's all I ask for. I have used itany times and will continue to do so, though I do have insurance, this service sometimes works out better. Keep up the good work.

5 december 2024
Review zonder uitnodiging
Logo Ulta Lab Tests

Antwoord van Ulta Lab Tests

Hi Kathleen,
Thank you for the 5-star review and for your continued support! We're pleased to hear that our prices and service consistently meet your expectations. It's great to know that even with insurance, you find our service to be a beneficial alternative. We appreciate your encouragement and are committed to continuing our good work. We look forward to serving you again soon. Thanks for choosing us and for your loyalty!

Sincerely,
Ulta Lab Tests

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