UltraFix Appliance Repair  Reviews 

144
•
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I scheduled an appointment which they gave me 10 to 1 window and last 45 minutes they notified me they would be late but never a specific time. When i made the appointment i told them i must leave my... Toon meer

Beoordeeld met 2 van de 5 sterren

He fixed the refrigerator but damaged my hardwood floors. You don’t drag a very heavy refrigerator with 1 pieces of cardboard under each caster and not expect to damage the floor. I sent them pictures... Toon meer

Beoordeeld met 5 van de 5 sterren

We have used UltraFix before with excellent results. This time was no exception. Refrigerator compressor failed, called UltraFix around 10am, by 2pm it was repaired and working well. The repairman, Vi... Toon meer

Beoordeeld met 5 van de 5 sterren

Sadiq...the technician showed up promptly late in the evening to attend to our non-working refrigerator. He came to the house, diagnosed the problem, informed us of the total cost and came back the f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reparatieservice voor huishoudapparatuur
  2. ook in
  3. Koelkastreparatieservice
  4. Reparatie van kleine huishoudelijke apparaten
  5. Reparatieservice voor magnetrons
  6. Reparatieservice voor wasmachines en drogers

Geschreven door het bedrijf

At UltraFix Appliance Repair, we guarantee the high professionalism and quality of experienced technicians who can make a thorough diagnostic and repair. The technology used at UltraFix is the most advanced, and our technicians are there for you at the first call. We are here to provide you an exceptional service.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

144 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 36% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,4

Alle reviews

(144)

39 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very quick reply to fix my appliance

I called on Friday afternoon and an Applicance Technician came that same day, later in the evening. After ordering the part , he came back Monday morning to fix my dryer.
Kyle, the applicance technician, did an excellent job and was very friendly and helpful with my dryer.

30 september 2024
Logo UltraFix Appliance Repair

Antwoord van UltraFix Appliance Repair

Thank you for your kind feedback! We’re glad we could assist you quickly and that Kyle provided friendly, helpful, and professional service. We truly appreciate your trust and look forward to helping you again whenever you need us.

Beoordeeld met 1 van de 5 sterren
Logo UltraFix Appliance Repair

Antwoord van UltraFix Appliance Repair

We sincerely apologize for the inconvenience this caused. This is not the level of service we strive to provide, and your feedback will be used to improve our scheduling and follow-up processes going forward.

Beoordeeld met 5 van de 5 sterren

Quick and efficient

1 oktober 2024
Logo UltraFix Appliance Repair

Antwoord van UltraFix Appliance Repair

Thank you for your feedback! We’re glad to hear the service was quick and efficient. We truly appreciate your trust and look forward to helping you again.

Beoordeeld met 4 van de 5 sterren

Gasham was great in fixing my fridge…

Gasham was great in fixing my fridge and washer too!

20 augustus 2024
Logo UltraFix Appliance Repair

Antwoord van UltraFix Appliance Repair

Thank you for your kind feedback! We’re glad to hear Gasham did a great job fixing both your fridge and washer. We truly appreciate your trust and look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

On time

On time, fixed problem, communicated well. The serviceman did a professional job.

11 september 2024
Logo UltraFix Appliance Repair

Antwoord van UltraFix Appliance Repair

Thank you for your kind feedback! We’re glad to hear everything was handled professionally, on time, and with clear communication. We truly appreciate your trust and look forward to helping you again.

Beoordeeld met 3 van de 5 sterren

To long of a turn around time

Not very happy with the turn around time, 10 days for a part is way to long to leave someone waiting ,then when the part came in it was the wrong part . We had to wait another 6 days . I just hope the washing machine has no issue !

11 september 2024
Beoordeeld met 1 van de 5 sterren

After an jnitial consultation

After an jnitial consultation, I paid $1800 for the technician to order new parts. Two weeks later he came back and not only was he not able to fix the problem with our oven, he broke the oven door. Two weeks from there, I called to check in on the status of our problem and the person I spoke with said our issue could not be fixed and that we would be issued a refund - about six weeks from our first call! Now I am still waiting to receive our refund. The language barrier between myself and everyone I spoke to from this company is also very challenging.

9 september 2024
Beoordeeld met 5 van de 5 sterren

There was ZERO Drama

There was ZERO Drama. The stackable washer/dryer was fixed in days, a competitor forced me to wait nearly 6 weeks for the same issue, at twice the price. I was notified within 30 min of their arrival so everything happens as promised.

7 september 2024
Beoordeeld met 5 van de 5 sterren

Ramin did an awesome job

Ramin did an awesome job, he was efficient and invested in leaving the dryer in great condition after a major breakdown. I would definitively trust him the next job.

30 augustus 2024
Beoordeeld met 5 van de 5 sterren

Paul

Paul, the technician, was competent and pleasant. He quickly diagnosed the problem and the company repaired the refrigerator as soon as the replacement part arrived.
The company communicates via text message when a technician is dispatched to your home.
I highly recommend their service.

3 augustus 2024
Beoordeeld met 2 van de 5 sterren

16 days is too long

It took far too long, 16 days. (8/10 thru 8/26). Cost far too much $710. Repairman on two different occasions misinterpreted the diagnostic blinking light codes. I have one of two parts installed that I suspect was not needed but I paid for.

10 augustus 2024
Beoordeeld met 5 van de 5 sterren

Quick and reliable

Came to the house very quick to look at my washer and communicated thru the process since the part had to be ordered.

5 augustus 2024
Beoordeeld met 2 van de 5 sterren

their technician showed up on time

their technician showed up on time, I explained the issue I was having with the washer. He spent the next 30 minutes online looking for a solution rather than using diagnostic equipment or using his knowledge. He eventually said my drain pump was bad but he didn't have a replacement with him. He gave me the part number and told me it was just 2 screws and 1 wire and was easy to replace. I ordered the part, put it in, just 15 minutes. I ended paying $85 for bad advice as there was no difference after installation. Same problem. The technician used the Internet to diagnose the problem. No knowledge of what he was doing. I sent them a response but they never took the time to respond back. Don't let the 4.9 rating fool you as it did me. no knowledge of what they are doing.

12 augustus 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The service tech

The service tech, Adem, check the lines. He was able to tell me what as needed, no longer available, and n approximate cost for the repair. Based on that information, I was able to make my decision.

1 augustus 2024
Beoordeeld met 2 van de 5 sterren

The dryer "works" but not as good as it…

The dryer "works" but not as good as it did before but I guess it's fixed because the smell gas/burning smell isn't as strong, but still present.

Also, the technician first denied any smell after repair. And it wasn't until I left an awkward silence and deep tare until he admitted it did. He did, then said, it will go away in a few days. On day two and still smells like burnt/gas, but I want to I want to honor the agreement.

I let the company that the technician agreed to come back for free to fix it, it still smells.

3 augustus 2024
Beoordeeld met 5 van de 5 sterren

The technician was outstanding

The technician was outstanding! Diagnosis of the problem was quick and complete. Troubleshooting allowed a lower cost temporary fix. Final solution was well explained and quote was furnished promptly. Final installation was clean, efficient, and well done. Will make Uktrafix my first call for all appliances repair!

16 juli 2024

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