Ultrasound Plus Reviews 

221
TrustScore 2 uit 5

1,9

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Avoid. Had the scan no problem and pre appointment communication ok but as with others no follow up. Told my images would be sent via We Transfer which still hasn’t materialised. I paid for a sc... Toon meer

Beoordeeld met 1 van de 5 sterren

awful service booked apt for sun at 10.15 has reminder took us 40 mins to get there booked that time as hzd hospital at 12.15 dudley got there at 9.50 waited waited no one arrived till 10.40 i approa... Toon meer

Beoordeeld met 1 van de 5 sterren

Really poor experience and I have been for many scans due to going through IVF. Appointment time was cancelled and re arranged then when I arrived at it was then delayed by a further 30 minutes Son... Toon meer

Beoordeeld met 1 van de 5 sterren

Really awful experience. Sonographer was quite rude.Didnt even introduce herself. Receptionist cancelled our appt, 2 hours before and then phoned back to say they could fulfill it. expected better. R... Toon meer

Bedrijfsgegevens

  1. Vruchtbaarheidskliniek
  2. Centrum voor diagnostische beeldvorming
  3. Vrouwenkliniek

Informatie afkomstig van verschillende externe bronnen

Private pregnancy scans and health scans from Ultrasound Plus. Clinics located across London, Essex, Hertfordshire, Surrey and Kent. Book your private scan today.


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

221 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,9

Alle reviews

(221)

11 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Emerald pachage

Was a very professional place, we paid for the emerald package and when we got home, the 4d dvd was not playing properly, after a short phone call we was invited back to make another dvd the next day, that one was fine, was very please with the service and would recommend to others.

28 januari 2019
Review zonder uitnodiging
Logo Ultrasound Plus

Antwoord van Ultrasound Plus

I'm sorry to hear that there was an issue with your DVD but very pleased to hear this was rectified quickly for you. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

A wonderful experience

This was a really wonderful experience, I purchased this as a gift for my daughter and her partner (and me if I'm truthful), the sonographer was very friendly and patient even though baby wasn't totally co-operative about taking his hand away from his face, we had a little break half way through and then went back in. The photos and DVD are beautiful and everything was packaged so nicely. I will definitely reccommend to any one who is expecting.

26 januari 2019
Review zonder uitnodiging
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Antwoord van Ultrasound Plus

Thank you for such a lovely review.

Beoordeeld met 2 van de 5 sterren

I had a really bad experience- blood…

I had a really bad experience- blood sample was awfully taken from my vein. Person who performed it went through my vein and blood went everywhere.In addition she tried second time to get some blood from the same vein again..

23 januari 2019
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good

The clinic is okay! Very clean and peaceful.Had a bit of an issue but the staff from the clinic have proven to be very understanding, polite and willing to provide great service.

21 januari 2019
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Canary Wharf: Disappointed, but management have offered to rectify

We had a long wait time at the Canary Wharf clinic and were disappointed with the service we received for our growth scan, but after calling head office, we were pleased to see that the management took it very seriously and wanted to make up for what they consider a very out of character episode of poor service. They have offered another growth scan free of charge, which we have accepted for later in the pregnancy. Hopefully after our next visit I can update the review to 5 stars!

19 januari 2019
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Canary Wharf branch - disappointed - NHS photos better

Canary Wharf branch. They were running 45 mins late. Very friendly staff. Scan was very quick (5 mins) but answered all our questions. Image was very clear on screen but print outs too dark to see anything and baby outline barely visable. Much darker and blurrier than NHS pictures taken the day before. No partial refund offered, didn’t care. Very quick to ask for your money. Don’t waste your money. Really disappointed.

19 januari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely staff

Lovely staff, really enjoyed my experience and would defo recommend to others!

17 januari 2019
Review zonder uitnodiging
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Antwoord van Ultrasound Plus

Thank you for your feedback Hayley.

Beoordeeld met 5 van de 5 sterren

Lovely service

Lovely service, with lovely people!!! They make you feel so comfortable!!!!!!
100% recommend them!!

16 januari 2019
Review zonder uitnodiging
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Antwoord van Ultrasound Plus

Thank you for your kind words Monica.

Beoordeeld met 5 van de 5 sterren

Had a really lovely experience here I…

Had a really lovely experience here I would defo recommend! The receptionist was lovely informative and polite and the man doing the scan was so friendly and made me feel very comfortable and also got some lovely photos! Thank you very much!

15 januari 2019
Review zonder uitnodiging
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Antwoord van Ultrasound Plus

Thank you for such a lovely review.

Beoordeeld met 5 van de 5 sterren

Amazing from the moment we arrived!!!

Amazing from the moment we arrived. We were treated by a lovely receptionist who made us feel comfortable and at ease. Victoria our sonographer was amazing, she was so patient and kind as we went for gender scan and baby would not get in the right position. After three attempts we got there and the staff did not rush us at all.

I would highly recommend ultrasound plus Watford. Thank you for everything!

15 januari 2019
Review zonder uitnodiging
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Antwoord van Ultrasound Plus

Thank you for your kind words Natalie, I'm glad to hear you had such a wonderful scan. Good luck with the rest of your pregnancy.

Beoordeeld met 5 van de 5 sterren

The staff were very nice

The staff were very nice, especially the young lady at reception. I would definitely recommend.

14 januari 2019
Review zonder uitnodiging
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Antwoord van Ultrasound Plus

Thank you for your kind feedback.

Beoordeeld met 5 van de 5 sterren

Friendly helpful and accommodating.

Really helpful clinic, we wanted a scan and blood test over the Christmas period at very short notice. They were very accomadating and friendly and mangaged to fit us in.

I would defiantly recommend and use again if needed.

10 januari 2019
Review zonder uitnodiging
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Antwoord van Ultrasound Plus

Thank you for your feedback, I'm glad to hear that you were able to be seen without delay.

Beoordeeld met 4 van de 5 sterren

Great team / v long waits

Very good staff all round, fair prices and nice extras (keyrings, photo options etc).
The 3D is great as they offer a return scan for free if the baby is not playing ball!

Only missed out on 5 Stars due having v v v long wait times, meaning my wife would get uncomfortable (due to not going to the toilet).

We have been there 5 times and each time the wait was around an hour for a booked appointment.

10 januari 2019
Review zonder uitnodiging
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Antwoord van Ultrasound Plus

Thank you for your kind words in regards to the team, it's always nice to hear where we are providing a good service and meeting expectations.

Please accept my deepest apologies for any delays you have had with us at UltrasoundPlus. I will forward your comments to the booking department so we can rectify this issue in the future.

Beoordeeld met 5 van de 5 sterren

Absolutely Brilliant

Honestly they were brilliant, appointment in 2 days and the ultrasound guy was ultra sound! Very patient, no rush at all and very friendly. Receptionist was lovely. I was really really impressed and would recommend to everyone!

1 januari 2019
Review zonder uitnodiging
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Antwoord van Ultrasound Plus

Thank you for your lovely feedback Matthew.

Beoordeeld met 5 van de 5 sterren

We recently had a 3d/ 4d scan with…

We recently had a 3d/ 4d scan with ultrasound plus and despite us leaving it quite late at 34 weeks and our baby being extremely uncooperative the sonographer persevered until she was able to get us lots of great pictures. We left very happy, thank you.

18 december 2018
Review zonder uitnodiging
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Antwoord van Ultrasound Plus

Thank you for your kind words, I'm very pleased to hear that baby eventually decided to cooperate.

Beoordeeld met 4 van de 5 sterren

Would recommend !

We visited Ultrasound plus for a gender scan a few weeks ago . The ladies were all very friendly and helpful and our scan was very accurate and detailed . We did have our Appointment time changed at the last minute due to a double booking though ( hence 4 stars rather than 5)

14 december 2018
Review zonder uitnodiging
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Antwoord van Ultrasound Plus

Thank you for taking the time to leave us feedback, it really does help. We have looked into the fault with our booking system and hope this problem is now rectified.

Beoordeeld met 5 van de 5 sterren

Staff very friendly

Staff very friendly, very professional. I totally recommend.

14 december 2018
Review zonder uitnodiging
Logo Ultrasound Plus

Antwoord van Ultrasound Plus

Thank you Geo.

Beoordeeld met 2 van de 5 sterren

Poor service

A lot of communication issues and very bad post sale service. I have been told that they will send 4d pictures to my email and never got them. I chased several times but they never came back.

10 december 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

Booked a reassurance scan after a small bleed as NHS could not scan me for days, was able to book the scan for the following morning. Good service.

7 december 2018
Review zonder uitnodiging
Logo Ultrasound Plus

Antwoord van Ultrasound Plus

Thank you for your feedback Amy.

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