UPGUYS has changed my life. Their discrete, courteous, professional and prompt service is commendable. For example, when they reach out to check in on my needs, they immediately fulfill my requests. N... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
As a 58-year-old male in Canada, I suffered for years with low testosterone and the depression that came with it because my regular GP lacked the knowledge and was hesitant to prescribe TRT. Finding... Toon meer
Bedrijf heeft geantwoord
Amazing service, quick delivery, reasonable prices. The easiest way to get your test in check! No complications, hidden fees or other undesirable surprises. They listen, and do everything in their pow... Toon meer
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The experience so far has been very positive. There is so much information available and I haven’t had a question yet that hasn’t already been answered. I found the video tutorials especially helpful.... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.8/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.
Contactgegevens
224-3989 Henning Drive, V5C 6P8, Burnaby, Canada
- +1 833-400-3868
- hello@upguys.com
- upguys.com
Canada’s TRT & Hormone Platform
4,9
Uitstekend
341 reviews
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Good product best service
18 juni 2026
Antwoord van UPGUYS
Hi Wassil,
Thank you for your kind words! We're glad to hear you were happy with both our product and service. We appreciate your support.
UPGUYS Care Team
All staff
All staff, doctors to pharmacists have been very detail oriented and personable.
I find it kind of amazing to be honest that we can now deal with these types of issues over phone calls and text messages from where we used to be years ago.
From my experience this far on Minoxidil only four plus days is a little intermittent dizziness and felt very tired the first four days. No other side effects. Prior to the pill for I was applying topical Minoxidil and saw results after three months of regular applications.
Excellent and fast service from Up-Guys. Highly recommend and have also recommended your products to others.
Kelly
17 juni 2026
Antwoord van UPGUYS
Hi Kelly,
Thank you for taking the time to share your experience and for your thoughtful recommendation. We're delighted to hear that our team, from our doctors to our pharmacy staff, has been personable, attentive, and detail oriented throughout your care.
It's great to know you've found the convenience of our Canadian telehealth platform valuable. We appreciate you also sharing your early experience with oral Minoxidil. While everyone responds differently, we encourage patients to stay in touch with their care team regarding any questions or side effects so we can provide appropriate support throughout their treatment.
Thank you again for your kind words and for recommending UPGUYS to others. We truly appreciate your trust and look forward to continuing to support your men's health journey.
UPGUYS Care Team
Antwoord van UPGUYS
Hi Jay,
Thank you for your review! We're glad to hear you found our service quick and our team communicative. Providing a smooth, responsive telehealth experience is something we work hard to deliver, and we appreciate you taking the time to share your feedback.
Thank you for choosing UPGUYS.
UPGUYS Care Team
Great company people and service
Great company people and service. I work all around Canada remote places, never had a delivery issue, always on time where ever I am.
17 juni 2026
Antwoord van UPGUYS
Hi Orhan,
Thank you for the great review. We’re glad to hear our team, service, and delivery have been reliable wherever you are across Canada.
UPGUYS Care Team
Got the requisition for bloodwork fast
Got the requisition for bloodwork fast, 3 days later they had my results from the lab and i had a consultation with the doctor shortly later.
Shipping was fast,
Would recommend!
24 juni 2026
Antwoord van UPGUYS
Hi Eric,
Thank you for your recommendation! We're glad to hear everything moved quickly, from receiving your bloodwork requisition to your consultation and fast shipping. Providing timely, convenient, and professional care is always our goal.
We appreciate your support.
UPGUYS Care Team
Antwoord van UPGUYS
Bonjour Yevhenii,
Merci pour votre commentaire! Nous sommes ravis d'apprendre que tout s'est déroulé rapidement et que vous avez eu une bonne expérience avec notre équipe.
Merci de votre confiance.
UPGUYS Care Team
Amazing experience start to finish
Amazing experience start to finish! Thanka to you team, I'm feeling amazing again!
24 juni 2026
Antwoord van UPGUYS
Hi Mike,
Thank you for your kind words! We're thrilled to hear you had an amazing experience from start to finish. It's great to know you're feeling amazing again, and we'll be sure to share your feedback with the team.
Thank you for choosing UPGUYS.
UPGUYS Care Team
Very convenient
Very convenient way to get blood-work requisitions and Testosterone delivery to your home at a good price. Highly recommended!
24 juni 2026
Antwoord van UPGUYS
Hi George,
Thank you for your recommendation! We're glad you found the process convenient and appreciated the quick access to bloodwork requisitions and home delivery for your TRT care. Providing accessible, affordable, and professional Canadian men's health care is what we strive for.
UPGUYS Care Team
Antwoord van UPGUYS
Hi Davood,
Thank you for your kind words! We're glad to hear you found our team professional and knowledgeable. We appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
Quick time frame
24 juni 2026
Antwoord van UPGUYS
Hi Jason,
Thank you for your review! We're glad you had a quick experience. Providing timely and convenient care is always our goal.
UPGUYS Care Team
The ease is perfect for my lifestyle
The ease is perfect for my lifestyle, I work out of town so finding time to organize health visits on time off with everything else life throws at you 👍
24 juni 2026
Antwoord van UPGUYS
Hi Gordon,
Thank you for your kind review! We're glad our telehealth platform fits your lifestyle and makes it easier to stay on top of your health, even with a busy work schedule. We appreciate your support.
UPGUYS Care Team
Antwoord van UPGUYS
Hi Gary,
Thank you for your review! We're glad to hear you had a great experience with our service and communication. We appreciate your support.
UPGUYS Care Team
Easy and efficient to order medications…
Easy and efficient to order medications and lots of ability to discuss any issues with professionals. A truly great company. Keep up the good work UpGuys.
24 juni 2026
Antwoord van UPGUYS
Hi Timothy,
Thank you for your kind words! We're delighted to hear you found the process easy and efficient and that you felt supported by our healthcare professionals whenever you had questions. We truly appreciate your feedback and your encouragement, and we're grateful to have your support.
UPGUYS Care Team
I started with UPGUYS in April 2026
I started with UPGUYS in April 2026, (I’m 53yrs old, stopped counting after 30) I did bloodwork showing unusually low levels of testosterone compared to my lifestyle, intense workouts pretty much every other day! Maxing out every other week. After approximately 2 months in, my levels are now optimal!
Thank you UPGUYS, I’ve already recommended to a good buddy of mine!
24 juni 2026
Antwoord van UPGUYS
Hi Phill,
Thank you for sharing your experience and for trusting UPGUYS with your care. We're glad to hear you've had a positive experience with our team and that your treatment has been well supported through your care plan. Your recommendation to a friend is one of the greatest compliments we can receive, and we truly appreciate your confidence in our Canadian TRT care and men's health services. We look forward to continuing to support you on your journey.
UPGUYS Care Team
Easy directions to get blood work… very…
Easy directions to get blood work… very good communication on phone or by text… no confusion and no misunderstanding…. Very informative
24 juni 2026
Antwoord van UPGUYS
Hi Dustin,
Thank you for your kind feedback. We're glad to hear the blood work process was easy to follow and that our communication by phone and text was clear and informative. Providing a straightforward, well-supported experience is important to us, and we appreciate you taking the time to share your experience.
UPGUYS Care Team
Medication that works!
Unlike some other tried sites the medication is real and it works! I have purchased junk before that did absolutely nothing. I also appreciate the packaging it is mailed in
24 juni 2026
Antwoord van UPGUYS
Hi Nick,
Thank you for sharing your experience. We're pleased to hear you're happy with the quality of your medication and that you've had a positive experience with our discreet packaging. Providing reliable care, high quality treatment, and a seamless experience is important to us. We truly appreciate your trust and your support.
UPGUYS Care Team
Antwoord van UPGUYS
Hi Ryan,
Thank you for your feedback! We're glad to hear you found our team fast and responsive. We appreciate your support and thank you for choosing UPGUYS.
UPGUYS Care Team
The clinic tends to just test for…
The clinic tends to just test for certain things but if you bring up concerns they are happy to add a few things to your labs if you need concerns addressed even if they cannot treat them directly. I found this to be great service that even most doctors won’t do out of arrogance. Thanks Again Upguys I find this to be stellar customer service.
24 juni 2026
Antwoord van UPGUYS
Hi Mark,
Thank you for your thoughtful review. We're glad to hear you felt your concerns were listened to and that our care team took the time to tailor your lab work when appropriate. We believe every patient deserves attentive, respectful care, even when a concern falls outside the services we directly provide. Your kind words about our customer service mean a great deal to our team. Thank you for your trust and support.
UPGUYS Care Team
J’ai hésité au début car je ne parle…
J’ai hésité au début car je ne parle pas anglais mais aucun souci il parle la langue de Molière et que dire du service et de la rapidité WoW j’aurai du le faire depuis trop longtemps
MERCI UPGUYS
24 juni 2026
Antwoord van UPGUYS
Bonjour Stéphane,
Merci beaucoup pour votre excellent commentaire. Nous sommes ravis d'apprendre que vous avez pu être servi en français et que notre équipe a su vous mettre en confiance. C'est un plaisir de savoir que vous avez apprécié la qualité du service ainsi que la rapidité de notre accompagnement. Merci pour votre confiance et bienvenue chez UPGUYS!
UPGUYS Care Team
Antwoord van UPGUYS
Hi David,
Thank you for your kind words. We're glad to hear you found our team friendly and respectful. Providing a positive, professional telehealth experience is something we truly value, and we appreciate you taking the time to share your feedback.
UPGUYS Care Team
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