UPGUYS Reviews 

341
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

UPGUYS has changed my life. Their discrete, courteous, professional and prompt service is commendable. For example, when they reach out to check in on my needs, they immediately fulfill my requests. N... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a 58-year-old male in Canada, I suffered for years with low testosterone and the depression that came with it because my regular GP lacked the knowledge and was hesitant to prescribe TRT. Finding... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing service, quick delivery, reasonable prices. The easiest way to get your test in check! No complications, hidden fees or other undesirable surprises. They listen, and do everything in their pow... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The experience so far has been very positive. There is so much information available and I haven’t had a question yet that hasn’t already been answered. I found the video tutorials especially helpful.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online voorschriftgeneesmiddelen verkoper
  2. Arts
  3. Medische kliniek
  4. Online apotheek
  5. Apotheek

Geschreven door het bedrijf

UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.8/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.


Contactgegevens

Canada’s TRT & Hormone Platform

Physician-led TRT care trusted by 170,000+ Canadian men.

4,9

Uitstekend

TrustScore 5 uit 5

341 reviews

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4,9

Alle reviews

(341)

341 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use. No BS

23 juli 2026
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Antwoord van UPGUYS

Hi Asim,

Thank you for your feedback! We're glad you found the process easy to use and straightforward. We appreciate you choosing UPGUYS and taking the time to share your experience.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Great experience so far

The experience so far has been very positive. There is so much information available and I haven’t had a question yet that hasn’t already been answered. I found the video tutorials especially helpful.

22 juli 2026
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Antwoord van UPGUYS

Hi Michael,

Thank you for your thoughtful review! We're glad to hear you've had a positive experience so far and that our resources, especially the video tutorials, have been helpful. It's great to know you've been able to find the answers you need, and we appreciate you choosing UPGUYS.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service! Fast delivery, excellent customer support, and top-quality products. I'm on TRT and have been very happy with the quality and consistency of their testosterone. Definitely recommend UpGuys!

8 juli 2026
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Antwoord van UPGUYS

Hi Arman,

Thank you for your kind review! We're delighted to hear you've had a great experience with our TRT care, from fast delivery and responsive support to the quality and consistency of your testosterone treatment. We truly appreciate your recommendation and thank you for choosing UPGUYS.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

14 months on TRT

For me personally I was still able to build muscle tissue, I didn’t feel my libido wasn’t suffering but my mood was totally off, energy levels were low. I wasn’t recovering from workouts well. My brain fog and focus was all becoming a real problem. I had already quit drinking alcohol for a few years prior and addressed my diet I was trying to boost my testosterone naturally and through over the counter supplementation but nothing was really working. Since starting treatment I have really noticed that my overall mood and energy levels picked up. I recover slightly better from my workouts and my muscle tone has improved. My libido is higher which has had a very positive impact on my relationship. I will admit I do have a stressful work life managing multiple facilities and supervising a work force. My sleep has never been great so I know there are things I can do to amplify my experience more so. The company is great to deal with professionals are on hand to guide you through every phase of treatment. Packages arrive quickly and are well organized and discrete. They use your symptoms as a guide not just levels from blood work. Overall my entire experience has been truly changing and I’m huge advocate for TRT.

22 juli 2026
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Antwoord van UPGUYS

Hi Steven,

Thank you for taking the time to share your experience. We're grateful to hear how your TRT treatment has positively impacted your mood, energy, recovery, muscle tone, and overall well-being. We also appreciate you highlighting the importance of addressing lifestyle factors alongside treatment and are pleased that our care team, guidance, and discreet, timely delivery have contributed to a positive experience.

Thank you for your trust and for recommending UPGUYS as your Canadian TRT provider. We're proud to be part of your men's health journey.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Great experience with Upguys

Great communication from Upguys. Answered any and all questions I had as a newbie. Great follow up support. Fast shipping. And no extortionate pricing. My only regret is not starting sooner.

22 juli 2026
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Antwoord van UPGUYS

Hi Chrinz,

Thank you for your great review! We're glad our team could answer your questions, provide ongoing support, and make the process a smooth one. It's wonderful to hear you appreciated the fast shipping and fair pricing. Thank you for trusting UPGUYS with your care.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, the process to sign up is very straightforward and easy. Great to have my energy back.

22 juli 2026
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Antwoord van UPGUYS

Hi Tmax,

Thank you for your review! We're glad to hear the sign-up process was straightforward and that you've had such a positive experience. It's great to know you're feeling your energy return. We appreciate you choosing UPGUYS.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Fast and Easy

Fast, easy communication. Would recommend

22 juli 2026
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Antwoord van UPGUYS

Hi Brandon,

Thanks for your review and recommendation! We're glad you found the process fast and communication easy. We appreciate your support.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Honestly it been amazing

Honestly it been amazing. Quick very convenient and the people I have spoken with have been respectful and patient with the plethora of questions and concerns I had. I would recommend UPGUYS to any man needing a boost in their life. Delivery was fast and simple.

22 juli 2026
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Antwoord van UPGUYS

Hi Evan,

Thank you for your kind words and recommendation. We're glad to hear you've had a quick, convenient experience and that our team was able to answer your questions with patience and respect. It's also great to know your delivery was fast and hassle-free.

We appreciate your trust and support.

UPGUYS Care Team

Beoordeeld met 4 van de 5 sterren

A good experience.

The service is fast and efficient. The staff is friendly and helpful. Overall a really a good experience.

22 juli 2026
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Antwoord van UPGUYS

Hi Richard,

Thank you for your kind words. We're glad you found our service fast and efficient and our team friendly and helpful. We appreciate your support and are happy you had a great experience.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

58 Canadian Male.....

As a 58-year-old male in Canada, I suffered for years with low testosterone and the depression that came with it because my regular GP lacked the knowledge and was hesitant to prescribe TRT. Finding Up Guys was a complete game-changer.
​I’ve been with them for over a year, and their team—from doctors to pharmacists—is top-notch. They don't BS you, they don't sell you stuff you don't need, and if you don't qualify, you won't get it. They prioritize your health above all else, requiring blood work and doctor check-ins every three months. Their customer response time is ridiculously fast (often within minutes), and their pricing is very competitive.
​This isn't a "sign-up and forget" service; it's genuine, high-level medical care. If I could give them a million stars, I would. 10/10 recommendation.

22 juli 2026
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Antwoord van UPGUYS

Hi Paul,

Thank you for taking the time to share such a thoughtful review and for trusting UPGUYS with your care over the past year. We're honoured to hear that your experience with our team has been such a positive one.

Providing safe, evidence-based TRT care means taking the time to ensure treatment is appropriate, with regular blood work, physician follow-ups, and ongoing monitoring. We're also pleased to know you've found our doctors, pharmacy team, and support staff responsive, professional, and focused on your health rather than unnecessary treatments.

Your recommendation and kind words mean a great deal to our entire team. Thank you for being part of the UPGUYS community.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

I have been using upguys for just over…

I have been using upguys for just over a year and it has been very easy to deal with them. All appointments are over the phone and then your package is shipped to your home. Never had any issues.

22 juli 2026
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Antwoord van UPGUYS

Hi David,

Thank you for your review and for choosing UPGUYS over the past year. We're glad to hear you've found our telehealth process simple and convenient, and that your appointments and home deliveries have gone smoothly. We appreciate your support and look forward to continuing to provide you with a reliable experience.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

I'm 64 and I was raised old school

I'm 64 and I was raised old school. We never talked about guy problems. It was always suck it up buttercup and be a man. Having a full functional private part was what made you a man. Now that I'm 64 that is not true. However! Having erectile dysfunction was something that just wasn't talked about back then. When I started having issues, I contacted Upguys. And they're professionalism, and understanding, made talking about it. So much easier. They don't judge. The doctors that I have spoken to were on time and very professional and to the point. I've never had any issues with Upguys. I would give them a very high rating. And guys! It's okay! It happens to all of us. That doesn't make you who you are. Thanks Upguys.

22 juli 2026
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Antwoord van UPGUYS

Hi Nelson,

Thank you for sharing such a thoughtful and personal review. We know conversations about erectile dysfunction can be difficult, especially when it wasn't something openly discussed, and we're grateful you chose to trust UPGUYS with your care.

It's wonderful to hear that our doctors and care team helped you feel comfortable, respected, and supported throughout the process. Providing professional, judgment-free telehealth care is something we take great pride in, and your kind words mean a great deal to us.

We also appreciate your encouraging message to other men. Thank you for your trust and recommendation.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Excellent caring customer service

Excellent caring customer service, prompt and efficient.

22 juli 2026
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Antwoord van UPGUYS

Hi Maro,

Thank you for your kind review. We're glad to hear you had an excellent experience with our care team and found our service prompt, efficient, and caring. We truly appreciate your support.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Prompt, Courteous and Professional Service

UPGUYS has changed my life. Their discrete, courteous, professional and prompt service is commendable. For example, when they reach out to check in on my needs, they immediately fulfill my requests. Need a prescription renewal? Their onstaff Dr.'s are in contact with you in no time. Thank you, UPGUYS!

22 juli 2026
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Antwoord van UPGUYS

Hi Richard,

Thank you for your thoughtful review. We're delighted to hear that our discreet, courteous, and professional service has made such a positive difference for you. It's especially rewarding to know our care team has been responsive whenever you've needed a prescription renewal or follow-up. We truly appreciate your trust and your kind recommendation.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Amazing service !

Amazing service !

22 juli 2026
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Antwoord van UPGUYS

Hi Patrick,

Thank you for your review! We're so glad to hear you had an amazing experience with UPGUYS. We truly appreciate your support.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Fast and professional

Very easy service with quick and friendly staff. The whole process took a couple of weeks to begin and all covered through my insurance provider.

22 juli 2026
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Antwoord van UPGUYS

Hi Carl,

Thank you for your review. We're glad to hear you found the process easy and that our team was friendly, professional, and efficient. It's great to know everything went smoothly, including your insurance coverage. We appreciate your support and thank you for choosing UPGUYS.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

I’m happy

I’m happy. And the service is fast. And I recommend you guys all the time. When you go years with lower test and then you have the drive and better sleep. You can’t even explain the feeling

22 juli 2026
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Antwoord van UPGUYS

Hi David,

Thank you for your kind review and for recommending UPGUYS to others. We're so glad to hear you've had a positive experience with our team and that you've noticed meaningful improvements through your TRT care. Your feedback means a great deal to us, and we appreciate you trusting us with your men's health journey.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

"I visited the UPGUYS website to see if…

"I visited the UPGUYS website to see if I would be a candidate for TRT and had an outstanding experience. The staff was incredibly knowledgeable and welcoming. The process was smooth, and the results exceeded my expectations. I highly recommend UPGUYS.

1 juli 2026
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Antwoord van UPGUYS

Hi Jeffrey,

Thank you for your wonderful review. We're delighted to hear you had such a positive experience with our team and that the process was smooth from start to finish. It's especially rewarding to know your TRT care exceeded your expectations. We truly appreciate your recommendation and your trust in UPGUYS.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren
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Antwoord van UPGUYS

Hi Patrick,

Thank you for your review! We're glad to hear you had a pleasant experience with UPGUYS. We appreciate your support and look forward to continuing to provide you with great care.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Customer service

Customer service, delivery and overall great experience

22 juli 2026
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Antwoord van UPGUYS

Hi MP,

Thank you for your kind review! We're glad to hear you had a great experience with our customer service and delivery. We appreciate your support and look forward to serving you again.

UPGUYS Care Team

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