UPGUYS has changed my life. Their discrete, courteous, professional and prompt service is commendable. For example, when they reach out to check in on my needs, they immediately fulfill my requests. N... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
As a 58-year-old male in Canada, I suffered for years with low testosterone and the depression that came with it because my regular GP lacked the knowledge and was hesitant to prescribe TRT. Finding... Toon meer
Bedrijf heeft geantwoord
Amazing service, quick delivery, reasonable prices. The easiest way to get your test in check! No complications, hidden fees or other undesirable surprises. They listen, and do everything in their pow... Toon meer
Bedrijf heeft geantwoord
The experience so far has been very positive. There is so much information available and I haven’t had a question yet that hasn’t already been answered. I found the video tutorials especially helpful.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.8/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.
Contactgegevens
224-3989 Henning Drive, V5C 6P8, Burnaby, Canada
- +1 833-400-3868
- hello@upguys.com
- upguys.com
Canada’s TRT & Hormone Platform
4,9
Uitstekend
341 reviews
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Straight forward over the table service…
Straight forward over the table service from trained professionals.
15 juli 2026
Antwoord van UPGUYS
Hi Steven,
Thank you for your review! We're glad you found the experience straightforward and professional. We appreciate your support and are grateful you chose UPGUYS.
UPGUYS Care Team
Informative Dr's and complete injection kit.
The doctors that I spoke with were very informative and had detailed responses for all of my questions.
The package came fast and was very nicely organized with everything I needed for the injectionkit. This made starting the whole process a lot easier and problem free.
15 juli 2026
Antwoord van UPGUYS
Hi Jessie,
Thank you for your thoughtful review! We're glad our doctors took the time to answer your questions and that your injection kit arrived quickly with everything you needed. It's great to hear the organized package helped make getting started a smooth and stress-free experience.
UPGUYS Care Team
Great experience
Great experience. Fast safe and private. I'm 51 and really benefit with more energy and better recovery. I have tried herbal and other replacements. This program is the best manageable solution I have found.
15 juli 2026
Antwoord van UPGUYS
Hi Paul,
Thank you for sharing your experience! We're glad to hear you've found the process fast, safe, and private, and that it's been a manageable solution for you. It's especially meaningful to know you've had a positive experience after trying other approaches. We appreciate your trust and your support.
UPGUYS Care Team
Antwoord van UPGUYS
Hi RG,
Thank you for your review! We're glad you found the process easy and the delivery quick. We appreciate your support.
UPGUYS Care Team
Been a great experience so far
Been a great experience so far with this company, the process was pretty seamless and really couldn't of been easier . Everyone i dealt with was extremely professional and most of all the product I was prescribed, a topical testosterone, was extremely cost effective . So far my results have exceeded my expectations, so I'm very happy with my overall experience with Upguys so far .
15 juli 2026
Antwoord van UPGUYS
Hi Mark,
Thank you for taking the time to share your experience! We're delighted to hear the process was seamless, our team was professional, and that you've found your prescribed topical testosterone to be a cost-effective option. It's especially rewarding to know your experience has exceeded your expectations so far. We truly appreciate your trust in UPGUYS and your thoughtful feedback.
UPGUYS Care Team
Antwoord van UPGUYS
Hi Valentin,
Thank you for your kind review! We're glad to hear you've had an excellent experience with both our service and the product. We truly appreciate your support.
UPGUYS Care Team
I got my bedroom confidence back
I got my bedroom confidence back. Shipping was always super fast. Everyone I have dealt with at upguys has been kind and supporting.
15 juli 2026
Antwoord van UPGUYS
Hi,
Thank you for sharing your experience! We're so glad to hear you've regained your confidence and that our team has been kind and supportive throughout your journey. It's also great to know your orders have arrived quickly. We truly appreciate your trust and your feedback.
UPGUYS Care Team
Im a 57 year old father of 9 and…
Im a 57 year old father of 9 and grandfather of 11 so far.
Was sceptable of upguys and the process.
Im also a blue collar worker and at 57 not very tech savy.
But to my surprise the app to start the process was easy to navigate.
Then the magic starts to happen. A call from one of their processors helps clear up any unanswered questions.
Your file is then sent to a physician for his go/no go.
If excepted a req for bloodwork is sent via email with Doctors name and contact. So far no cost. Takes approx 2-3 days for them to recieve and check your blood work.
Then a call from a practioner happens to go over your results which will give you some options. Answers any questions and also gives you all the risks and hazzards. Once agreed, with your options and dosage this call ends.
Within 10 minutes you will recieve a call from the pharmasist.
Whom then again goes over risks and all nessesary info from dosage to administration. And anything you'll need to administer your meds.
3 days later your meds show up to your door with everything you'll need.
Prescription also with the package so you can submit to insurance company for coverage.
A little winded here, but from start to finish was amazing. Feel comfortable knowing my bloodwork will be monitored every 3 months.
Something you won't get from your family doctor.
Can say enough. Thank you.
15 juli 2026
Antwoord van UPGUYS
Hi Malcolm,
Thank you for taking the time to share such a detailed review. We're especially glad to hear that, despite your initial skepticism and concerns about the technology, the process was easy to follow and that our team helped answer your questions every step of the way.
It's great to know you felt well supported throughout your experience, from your consultations and bloodwork review to speaking with the pharmacist and receiving your medication package. We work hard to make the process as clear, convenient, and professional as possible, and your feedback means a great deal to us.
Thank you again for your trust and for choosing UPGUYS. We truly appreciate your recommendation.
UPGUYS Care Team
Quick and easy
At first, I thought maybe it was a scam. I did some research on UPGUYS and decided to take the risk. Turns out everything was professional. I had quick and easy service. Consultation was free. I qualified for TRT and it was sent to me quickly enough. Since then, every time I have had questions, I received a quick text answer. My insurance also recognize their pharmacy as legitimate. This gave me peace of mind. I have had no hurdles or obstacles or frustrations with them.
15 juli 2026
Antwoord van UPGUYS
Hi David,
Thank you for sharing your experience! We understand that trying a new healthcare service can come with questions, so we're glad your research gave you the confidence to get started. It's great to hear you found the process professional, the consultation straightforward, and that your TRT care and ongoing support have been smooth and responsive. We're also pleased that the pharmacy and insurance process gave you added peace of mind.
We truly appreciate your trust and your thoughtful feedback.
UPGUYS Care Team
Order fast and on time
15 juli 2026
Antwoord van UPGUYS
Hi Jean-Pierre,
Thank you for your review! We're glad your order arrived quickly and on time. We appreciate your support.
UPGUYS Care Team
Excellent
The person I talked to was very helpful in explaining my concerns and questions regarding my treatments. The delivery was very fast.Completely satisfied with my interaction with upguys
1 juli 2026
Antwoord van UPGUYS
Hi Ray,
Thank you for your kind review! We're glad our team was able to answer your questions and help address your concerns. It's also great to hear your delivery arrived quickly and that you're completely satisfied with your experience. We truly appreciate your support.
UPGUYS Care Team
Guys are very good answered all my…
Guys are very good answered all my questions. Product was shipped out quick.
15 juli 2026
Antwoord van UPGUYS
Hi David,
Thank you for your review! We're glad our team was able to answer all your questions and that your order was shipped quickly. We appreciate your support.
UPGUYS Care Team
Their doctors are really fast to help…
Their doctors are really fast to help you. You sign up for delivery but they ask you any time of you need and it's really simple to say skip that month.
Also delivery is really fast when you order.
Really good service and customer service
15 juli 2026
Antwoord van UPGUYS
Hi Ricardo,
Thank you for your great review! We're glad to hear our doctors have been responsive, your deliveries have been fast, and that managing your shipments has been simple and convenient. We appreciate your support and are happy you've had a positive experience with our team.
UPGUYS Care Team
Fantastic Customer Service
Easy, direct and prompt communication. Medical staff were knowledgable and extremely helpful. Medications prescribed came quickly, with ease and clear instruction. I have had nothing but a seamless and positive experience. I am a hard man to impress, but the service from UpGuys is simply impressive.
15 juli 2026
Antwoord van UPGUYS
Hi Ryan,
Thank you for your fantastic review! We're thrilled to hear you found the communication easy and prompt, and that our medical team was knowledgeable and helpful throughout the process. It's great to know your medication arrived quickly with clear instructions and that your experience has been seamless from start to finish.
Hearing that we impressed someone who considers themselves hard to impress means a lot to our team. Thank you for your trust and support.
UPGUYS Care Team
Antwoord van UPGUYS
Hi Wayne,
Thank you for your review! We're glad you appreciated our prompt service, follow-up, and commitment to answering your questions. We appreciate your support.
UPGUYS Care Team
Up guys is straight foward and…
Up guys is straight foward and honest... no games like another company i tried.
15 juli 2026
Antwoord van UPGUYS
Hi Clinton,
Thank you for your review! We're glad you found our process straightforward and honest. We appreciate your trust and are grateful you chose UPGUYS.
UPGUYS Care Team
Up Guys Works
They make things seamless and are quick to respond to emails or texts. Have payment options for everyone from PayPal to credit cards etc... they packaging is discreet and the pharmacist is helpful with questions you may have.
15 juli 2026
Antwoord van UPGUYS
Hi Steve,
Thank you for your review! We're glad to hear you've found the process seamless and that our team has been quick to respond whenever you've had questions. It's also great to know you appreciated the flexible payment options, discreet packaging, and support from our pharmacy team. We truly appreciate your trust and support.
UPGUYS Care Team
Antwoord van UPGUYS
Hi Frank,
Thank you for your review! We're glad you found our service quick and thorough. We appreciate your support.
UPGUYS Care Team
Received a quick appointment
Guys, thank you for the quick service and professional support. You were very friendly, responsive, and made the whole process easy. I really appreciate the fast response and great customer care.
Thank you,
Domingos Oliveira
13 juli 2026
Review zonder uitnodiging
Antwoord van UPGUYS
Hi Domingos,
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you received a quick appointment and found our team friendly, responsive, and professional. Making the process as smooth and convenient as possible while providing excellent customer care is always our goal.
We truly appreciate your trust and look forward to continuing to support your men's health needs.
UPGUYS Care Team
Antwoord van UPGUYS
Hi Nolan,
Thank you for your feedback! We're glad you had a great experience with our quick response and service. We appreciate your support.
UPGUYS Care Team
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