UPGUYS Reviews 

341
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

UPGUYS has changed my life. Their discrete, courteous, professional and prompt service is commendable. For example, when they reach out to check in on my needs, they immediately fulfill my requests. N... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a 58-year-old male in Canada, I suffered for years with low testosterone and the depression that came with it because my regular GP lacked the knowledge and was hesitant to prescribe TRT. Finding... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing service, quick delivery, reasonable prices. The easiest way to get your test in check! No complications, hidden fees or other undesirable surprises. They listen, and do everything in their pow... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The experience so far has been very positive. There is so much information available and I haven’t had a question yet that hasn’t already been answered. I found the video tutorials especially helpful.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online voorschriftgeneesmiddelen verkoper
  2. Arts
  3. Medische kliniek
  4. Online apotheek
  5. Apotheek

Geschreven door het bedrijf

UPGUYS is Canada’s leading platform for testosterone replacement therapy (TRT) and hormone optimization, trusted by 170,000+ Canadian patients nationwide. Founded in 2019 and headquartered in Burnaby, British Columbia, UPGUYS was ranked #8 on The Globe and Mail’s 2025 list of Canada’s Top Growing Companies with 3,052% revenue growth over three years, and co-founders Mat Rezaei and Ramin Behzadi were both named 2026 EY Entrepreneur Of The Year® Pacific Region finalists. UPGUYS operates two licensed Canadian pharmacies — one in Burnaby, BC (West) and one in Toronto, ON (East) — that ship prescribed medications to patients across Canada, and works with a network of Canadian-licensed practitioners authorized to provide care to patients throughout the country. Rated 4.8/5 on Trustpilot and 5.0/5 on Google Reviews, UPGUYS has become the platform Canadian men trust for TRT and hormone-focused healthcare.


Contactgegevens

Canada’s TRT & Hormone Platform

Physician-led TRT care trusted by 170,000+ Canadian men.

4,9

Uitstekend

TrustScore 5 uit 5

341 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(341)

341 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Super straightforward

Super straightforward, got right to the heart of the issue and simple treatment 5/5

10 juni 2026
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Antwoord van UPGUYS

Hi Jason,

Thank you for the 5-star review! We're glad you found the process straightforward and that we were able to help you get started with a simple treatment plan.

We appreciate your support.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Really smooth process

Really smooth process! Highly recommend!

10 juni 2026
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Antwoord van UPGUYS

Hi Chris,

Thank you for your review! We're glad to hear the process was smooth and appreciate your recommendation.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Very good Customer service

Very good Customer service. Highly recommend

10 juni 2026
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Antwoord van UPGUYS

Hi Mike,

Thank you for your review! We're glad to hear you had a great experience with our customer service team and appreciate your recommendation.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Very Helpful and Quick

Very helpful, informative, and quick. At every turn. I recommend.

10 juni 2026
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Antwoord van UPGUYS

Hi Nathan,

Thank you for your feedback! We're glad to hear you found our team helpful, informative, and responsive throughout your experience.

We appreciate your recommendation and support.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Very professional and discreet

Very professional and discreet. You don't have to visit a doctor, and the pharmacy, and the product arrives in the mail in a few days. You talk to a doctor over the phone. I highly recommend using Upguys.

10 juni 2026
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Antwoord van UPGUYS

Hi Chris,

Thank you for your review! We're glad to hear you found the process professional, discreet, and convenient. Making access to care simple and accessible is something our team works hard to provide.

We appreciate your recommendation and support.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Thumbs Up for UpGuys!!

I was initially using a different provider and was very disappointed as the cost were ridiculously high. Switched to UpGuys this month and thrilled with the simplicity of the process and affordability.

10 juni 2026
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Antwoord van UPGUYS

Hi Carl,

Thank you for sharing your experience! We're glad to hear the switch to UPGUYS has been a positive one and that you've found the process simple and affordable.

We appreciate your trust and are happy to have you with us.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Upguys has been great to deal with from…

Upguys has been great to deal with from a customer service aspect. The products really work well also.

10 juni 2026
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Antwoord van UPGUYS

Hi Tyler,

Thank you for your feedback! We're glad to hear you've had a great experience with our customer service team and that you've been happy with your treatment experience.

We appreciate your support and trust in UPGUYS.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Simple startup

Simple startup, no bs.easy instructions, professional. Wish I found out about this sooner!!!

10 juni 2026
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Antwoord van UPGUYS

Hi Donald,

Thank you for the great review! We're glad you found the process simple, professional, and easy to follow.

We appreciate your support and are happy to have you with us.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Great experience

Thorough screening, reasonable Doctor, speedy service and quality products.

10 juni 2026
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Antwoord van UPGUYS

Hi Bill,

Thank you for your review! We're glad to hear you had a great experience and appreciated the thorough screening, physician support, and speedy service.

We appreciate your trust in UPGUYS.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Fast and easy!

The process from the start was simple, professional and extremely fast.

I will be looking to use more of their services

10 juni 2026
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Antwoord van UPGUYS

Hi Dan,

Thank you for your review! We're glad you found the process simple, professional, and fast.

We appreciate your trust and look forward to supporting you again in the future.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Professional

Professional, discrete, comfortable, and prompt.

10 juni 2026
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Antwoord van UPGUYS

Hi David,

Thank you for your review! We're glad to hear your experience was professional, discreet, comfortable, and prompt.

We appreciate your support.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Extremely efficient

Extremely efficient, professional, and discreet. And a painless, easy process.

10 juni 2026
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Antwoord van UPGUYS

Hi Jeff,

Thank you for your review! We're glad you found the process efficient, professional, discreet, and easy from start to finish.

We appreciate your support.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Everyone I had contact with was very…

Everyone I had contact with was very professional.

10 juni 2026
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Antwoord van UPGUYS

Hi Richard,

Thank you for your review! We're pleased to hear that everyone you interacted with was professional throughout your experience.

We appreciate your support.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Wish I started sooner!!

Great customer service!
Knowledgeable doctors!
Wish I started sooner!

10 juni 2026
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Antwoord van UPGUYS

Hi Jeff,

Thank you for the great review! We're glad you've had a positive experience with our customer service team and physicians.

We appreciate your trust and are happy to hear you're wishing you'd started sooner.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Top Notch!

My interaction with UPGUYS found them to be very professional and attentive to the best interests of clients. Discrete and efficient.

9 juni 2026
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Antwoord van UPGUYS

Hi David,

Thank you for your kind words! We're glad to hear you found our team professional, attentive, discreet, and efficient.

We appreciate your trust and support.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Great communication between doctor and…

Great communication between doctor and patient. Fast delivery and an overall feeling that things were on done right.

3 juni 2026
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Antwoord van UPGUYS

Hi Stephen,

Thank you for your review! We're glad to hear you appreciated the communication with your doctor, the fast delivery, and the overall experience.

We appreciate your trust in UPGUYS.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Service is quick

Service is quick, on time, painless on point.

5 juni 2026
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Antwoord van UPGUYS

Hi Sam,

Thank you for your review and for highlighting the quick, on-time, and painless experience. We're glad to hear everything was efficient and met your expectations. Providing convenient, reliable care and support is something our team works hard to deliver, and we appreciate you taking the time to share your feedback.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

The process is super simple

The process is super simple. The medical practitioners are great. Never an issue yet. Highly recommended.

5 juni 2026
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Antwoord van UPGUYS

Hi Brent,

Thank you for the recommendation and for sharing your experience. We're pleased to hear that you've found the process simple and that our medical practitioners have consistently provided great care. Making men's health care accessible, convenient, and reliable through our Canadian telehealth platform is a priority for our team, and we're grateful for your trust and support.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Everything so far has been great.

Everything so far has been great.

13 april 2026
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Antwoord van UPGUYS

Hi Ryan,

Thank you for your feedback. We're glad to hear that everything has been great so far. We appreciate your trust in our team and look forward to continuing to provide you with a positive and seamless experience.

UPGUYS Care Team

Beoordeeld met 5 van de 5 sterren

Just starting my journey with upguys

Just starting my journey with upguys. So far it's been excellent. The customer service top drawer.

5 juni 2026
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Antwoord van UPGUYS

Hi Michael,

Thank you for sharing your experience and for choosing UPGUYS as you begin your journey with us. We're delighted to hear that your experience has been excellent so far and that our customer service team has made a positive impression.

Providing responsive, supportive care is a priority for our team, and we're grateful for your feedback. We look forward to continuing to support you throughout your men's health journey.

UPGUYS Care Team

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