Uplisting Reviews 172

Excellent service — quick, helpful, and professional. Thank you, Ayanda

Expert and precise support delivered in a timely manner just as we need it.

In the end, it was one simple piece of information that solved this problem.
I appreciated the consistent replies throughout the nearly two days I was trying to make my first booking on VRBO.

Where you could improve as a company would be to have someone dig into the details from the beginning to solve the problem sooner.

I had two companies working on this, as it wasn’t clear where the issue was. I’m new to both platforms and to STR properties and was already way overwhelmed before this challenge happened.

I sent a message asking for help as I couldn't seem to sign back into my account. My problem was solved super quick. Lots of easy instructions to follow and to my delight I was back into my account in no time.

Uplisting has been a great software to use and with quick helpful support of people to answer your query is good!

Uplisting is a great service, and the only one I could find that allowed me to auto-send an upsell link to my OTA guests. I also like their CS

I signed up for uplisting through the cross-promotion with AirDNA.

Due to a problem with email addresses being different on my airbnb/airdna account I ended up with two accounts, breaking not only uplisting, but also my AirDNA account (and therefore all my dynamic pricing).

Support was able to resolve, but several weeks later my account surprisingly closed, again breaking my messaging, and pricing.

I didn't receive any notice.

When I contacted support, they insisted (and continue to insist) that I don't have an account with them because I told them to disconnect it.

Overall, they broke my listing twice in the span of a month. One the second occasion they've been completely unable to repair my account because they continue to insist I don't have one.

Lucas was amazing, a perfect member of uplisting assisting me even after he finished his shift! I recommend Lucas and Uplisting as a PMS software!

Lucas is amazing and provided clear instruction and clarification for my question.

That means a lot—thank you! 😊

I've had issues with connecting to booking.com, I've been on the phone to booking.com for 5 days and they couldn't figure out what was the issue. Once I've contacted Uplisting, they're had their tech look into the problem which turned out to be a bug on booking.com website. They resolved it within a day! amazing service.

The support is always helpful and they solved all of the problems we had - we are very happy with them!

Very quick response, clear information, very friendly contact.

Quick response time. Accurate answers.

Not long signed up with my first accomodation. The support and onboarding has been pretty slick. Any email query I've sent through has been responded to in less than 30 mins. Very pleased with the service thus far. The system is easy enough to navigate, like any new system you need time to familiarise yourself, but this has been straightforward.