Not long signed up with my first accomodation. The support and onboarding has been pretty slick. Any email query I've sent through has been responded to in less than 30 mins. Very pleased with the ser... Toon meer
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Lees wat reviewers zeggen
I am fond of Uplisting! We are renting out apartments on different channels such as Airbnb and b.com and we were just looking for such a great service. Meanwhile, I've already tried a lot... Toon meer
I rarely leave reviews, but this experience needs to be shared. I signed up for Uplisting expecting a reliable all-in-one channel manager for my Airbnb and VRBO listings. What... Toon meer
Bedrijf heeft geantwoord
In the end, it was one simple piece of information that solved this problem. I appreciated the consistent replies throughout the nearly two days I was trying to make my first booking on VRBO.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Uplisting is a self-service property management system for vacation rental owners, operators and managers. Uplisting is the simplest way to optimise bookings and manage operations across multiple channels and multiple people.
Contactgegevens
Verenigd Koninkrijk
- hello@uplisting.io
- uplisting.io
4,3
Uitstekend
172 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Life savers as far as I’m concerned.
Life savers as far as I’m concerned.
Best system out there for my business.
They are responsive with support, I did think the grass was greener and tried another system but I regretted it and soon returned.
Love this system.
10 februari 2025
Antwoord van Uplisting
We truly appreciate your kind words and are thrilled to hear you're finding our system so beneficial for your business. Your feedback about our support team is particularly valuable to us, as we strive to provide the best possible experience for our customers. Thank you for choosing our system and for your continued loyalty.
I truly love the service. But...
I truly love the service. It would be challenging to operate without it. They offer connections to various 3rd party services such as "remote locks" and guest identity checks. The support staff operates 24/7 and are kind and helpful.
The only reason I didn't give a 5 star is because there are certain limits to customisation. Example, I can't set an automated message only to be sent to bookings with a certain number of guests. I can't change how much I charge a guest automatically upon booking, [only for booking.com guests]. My property area isn't covered by Booking.com's payments scheme which makes us reliant on Uplisting's booking links. So it just adds a bit more friction if I have to manually charge each guest 24hrs before arrival always, especially when we have everything else automated and payments from every other OTA are automated.
9 februari 2025
Antwoord van Uplisting
We appreciate your kind words about our service and the value you find in our connections to third-party services. We're glad to hear that our support team has been helpful and responsive.
We understand your frustration with the limitations in customization. We're always working to improve our features and make them as flexible as possible. We value your feedback and will consider your suggestions as we continue to develop our platform.
Uplisting is a brilliant find and the…
Uplisting is a brilliant find and the staff are always there to help if you get stuck with anything which make the whole process a lot easier.
8 februari 2025
Antwoord van Uplisting
We're so glad to hear you've had a positive experience with our service. We appreciate your kind words about our staff and their dedication to providing excellent support. We strive to make our platform as user-friendly as possible and are thrilled that you find it helpful. Thank you for sharing your feedback!
Antwoord van Uplisting
We're so glad to hear that Esther was able to help you. We appreciate your kind words and will share your feedback with her.
Antwoord van Uplisting
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide prompt and helpful service, and we're glad that we were able to meet your expectations.
Syncing with booking.com has been a…
Syncing with booking.com has been a nightmare having to communicate via email at all times. They have no phone number, they don’t do any video calls if it’s not for sales either so communicating with them has been hard. We cancelled our subscription with them a few days ago but we still got charged £96 for it and have been trying to get into contact with them for a few days but no response again about the refund.
7 februari 2025
Review zonder uitnodiging
Antwoord van Uplisting
We understand your frustration with the communication process and the recent charge. We value your feedback and are committed to improving our customer experience. We are working to enhance our communication channels to ensure a smoother and more responsive interaction.
The uplisting team quickly understands…
The uplisting team quickly understands the situation you are in and works on it internally on their backend. The have seemed to fix or guide me through any trouble I have had.
6 februari 2025
Antwoord van Uplisting
We appreciate your kind words and are thrilled to hear that the uplisting team has been so helpful. We strive to provide excellent support and are glad you've had a positive experience.
Antwoord van Uplisting
We appreciate you taking the time to share your positive experience. We're glad to hear that you found our interaction quick and easy.
Listened to my issue and took the time…
Listened to my issue and took the time to resolve, keeping me informed all the way
23 januari 2025
Antwoord van Uplisting
We appreciate you taking the time to share your positive experience. We're glad to hear that you felt heard and that we were able to resolve your issue in a timely manner. We strive to provide excellent customer service and are happy to know we met your expectations.
Very helpful team that can answer any…
Very helpful team that can answer any question thrown their way!
5 februari 2025
Antwoord van Uplisting
We're thrilled to hear you had such a positive experience with our team. We appreciate your kind words and are glad we could be of assistance.
Great customer service and help at hand…
Great customer service and help at hand when needed! Very responsive and supportive!
5 februari 2025
Antwoord van Uplisting
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. We strive to provide our customers with the best possible support, and your feedback means a lot to us.
Great Support Team
The Team at Uplisting is amazing and Joyce who is a member of the support team is always willing to help troubleshoot and provide detailed resources.
5 februari 2025
Antwoord van Uplisting
We are so happy to hear about your positive experience with our team. We strive to provide exceptional support, and we are thrilled that Joyce was able to assist you. We appreciate you taking the time to share your feedback.
Support
The initial response time is a little slow, however; once the messages have been picked up, the response and information provided is very efficient.
5 februari 2025
Antwoord van Uplisting
We appreciate your feedback and understand your experience with our initial response time. We strive to provide prompt and efficient service. We're glad to hear that once we were able to connect, you found our responses helpful and informative. We're always looking for ways to improve our service and will take your feedback into consideration.
Order of listings
I needed to change the order of the listing so Esther informed me about the great new feature at the settings to change the order alone. It is an amazing feature but so far it is time consuming and irritating because whenever i toggle a listing, some other moves at random position of the list. When it is fixed it will be an amazing tool!
3 februari 2025
Antwoord van Uplisting
We appreciate your feedback and understand your frustration with the current behavior of the feature. We are committed to providing a seamless and efficient user experience. We're actively working on improving the feature to ensure that the order of listings remains consistent and predictable. We're confident that with these improvements, the feature will become even more valuable and user-friendly. Thank you for your patience and understanding as we work towards enhancing this feature.
Joyce made what could have been a…
Joyce made what could have been a stressful situation into a clear and productive solution.
Thank you Joyce! Highly recommended
1 februari 2025
Antwoord van Uplisting
We're thrilled to hear about your positive experience. We appreciate you recognizing Joyce's efforts in making your situation clear and productive. We strive to provide excellent customer service and are glad you found it in Joyce.
Absolutely amazing Channel Manager with…
Absolutely amazing Channel Manager with people readily available on live chat to help immediately :)
31 januari 2025
Antwoord van Uplisting
We appreciate your kind words and are thrilled to hear that you've had a positive experience with our Channel Manager. We're committed to providing excellent support and are glad that our live chat team was able to assist you promptly.
Esther is very efficient and…
Esther is very efficient and knowledgeable,. She's been a great help!
30 januari 2025
Antwoord van Uplisting
We're so glad to hear that you had a positive experience. We appreciate your kind words about Esther and her helpfulness.
Awesome team!
The team is so accommodating and have fixed the issue so quickly. Highly recommended!
29 januari 2025
Antwoord van Uplisting
We're thrilled to hear about your positive experience! We appreciate your kind words about our team's responsiveness and dedication to resolving your issue. It's our goal to provide exceptional service to all our customers.
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