Uproot Clean Reviews 731

I placed an order for the Everything Uproot Bundle on 3/23. Payment was taken immediately but has not been shipped as of today (4/15/26). I have been told that they are waiting on stock and have been told next week, or the next few days for several weeks. Now it’s Dryer Sheets out of stock for the past 2 weeks. I have not got what has been paid for, and will be disputing charges with my bank, if not received by UPS on or before 4/17 (was supposed to receive per tracking on 4/7, that was created on 4/2) per the tracking information. UPS has not received the package due to it still being at Uproot. Buyer beware.

I have tried other washing machine cleaning products, they never completely got rid of the musty odor.
UPROOT CLEAN COMPLETELY REMOVED THE ODOR with the FIRST USE !
I am amazed this product works as advertised and I highly recommend it.

I was very enthusiastic after reading reviews. This product is disgusting. I ran the product through my washer. The smell gave me a headache. The whole house smelled chemically. I have been running my washing machine several times to try and clear out the smell. So far, no luck.

Went above and beyond to help me correct my purchase. With this kind of service, I will continue to use these products.

I recently bought the grooming kit, but it was stolen shortly after delivery. Uproot Clean responded quickly to my concern. I filed a police report, contacted the shipping company, and the Uproot Clean team did the same. However, I wasn't offered a replacement by Uproot Clean, so I'm stuck waiting on the update police report, which could take a long time.

They have the best customer service! My order has been taking awhile, and I made a statement to that effect in an email about a sale, expecting nothing. Not only did they contact me and explained the delay, they offered me 10% off my total. After that, the OWNER contacted me to discuss how the product will help my rescue pets. I had already been a customer, and now they have one specifically for dog hair! Can't wait to try it. I'm feeling confident, since the regular one works so well. Will review when I get it!

The customer service was top notch!
The ordering experience was a little difficult due to the possibility of upgrades and I got charged a few times. After a quick email, everything was resolved and I was impressed with the quality of service provided!

I made a purchase of $15.99 at Uproot Clean on January 13, 2026. It was delivered very fast! Upon opening my Order, I realized the item wasn't the same item I ordered. Uproot Clean Customer Service Team issued a Refund of $10.66 to my Credit Card Account on March 25, 2026, I sent an additional request for the missing credit of $5.33 and was told it will follow in late May, 2026 or early June, 2026. Updates will follow.

I would love to say the washing machine cleaner is great, but it’s been almost 4 weeks since my order. Kept giving me excuses then last week they said it was being shipped but the tracking number moved beyond waiting for shipping partner. Then this morning I get an email saying it might be shipped by 4/8. I don’t think this is a trust worthy company as I should have to keep inquiring to find the status of my order if there is a true reason why.

Great customer service as well as awesome products! I can hardly wait for my gloves to come! 5 stars on every thing! I will definitely purchase from Uproot again!

I had the BEST experience with the customer service via the website. I love my uproot cleaning kit but sadly one of my trimmer guards was damaged. I reached out and heard back within minutes and was able to work to order a replacement trimmer with new guards. I was blown away but how quickly the process took and how easy it was to chat via the website. Thankful for this company!!!

Haven't received the product as yet, but did have a question for support, which they answered quickly and were able to assist me. Greatly appreciated that.

I love the pet glove wipes! I have Rheumatoid Arthritis and giving my pooch a bath isn't easy. He hates baths and my limited mobility makes it extremely difficult. These wipes are wonderful, easy as petting him and they work. And I recently found out just how wonderful and quick to respond their customer service is. I wasn't ready for the next shipment yet when I got an email that my order was being processed. I emailed that I didn't need it yet and they cancelled the shipment and processed a refund, the same day I sent the email! Honestly, I have never received such quick and complete service the same day from any other company I've had to contact. Usually, it's 1 to 4 days later with sorry we can't stop this one, but... So, my impression is that the company is as wonderful as their products!

I actually like this product. It works well. When it works. I bought this product and groomed my dog with great results. But then I had to recharge the Clippers and they wouldn't recharge. I contacted the company to troubleshoot and was given suggestions and instructions of what to do. I described the problem to them, sent them videos and told them what didn't work. I even sent them the order number. But then they ghosted me. I wrote them again. Got a response, received a quick response but they ghosted me again and again. All I want is a new set of clippers. The product is well-made, except for the Clippers, which are defective. No matter how good a product is if the product doesn't work after just a couple weeks it's not worth it.

We really love the machine works well for my large dog. We had a grooming brush brake but you guys were on top of it ty for your quick response recommending you highly

I made an inquiry from an order and almost immediately had a response and they took the time to link my order so I could confirm if it was right. I can't ask for better service!!

uproot responded promptly and came up with a resolution for my issue within two hours of my initial email. amazing produce and amazing service!!

Uproot has an AMAZING product in their dog grooming kit! Simple and easy to use! It has already paid for itself in groomer visits not needed. One of my babies is a white golden retriever, and she has an extremely thick coat. This product goes right through her coat for a trim or a short cut in some places. Your babies won’t be scared at all either! It is super quiet and easy to use!! Also a HUGE shout out to their customer service! I needed a small part replaced on the trimmer, and they had me snap a quick photo, and a replacement was on the way very quickly. EVERY PET OWNER NEEDS ONE!!

The ordering process was easy but shipping was delayed by several weeks with no communication initiated about why the delay. When I reached out about the status of the order, response was not prompt and when the response came, no explanation was offered for the delay but discounts and a "free gift" was offered. When the product did ultimately arrive, it works as advertised.

I wish I had checked Facebook reivews prior to ordereing. It's been over a week, though nothing has shipped. That said, they had no issue immediately taking my payment.

I've reached out via email numberous times and Facebook messenger. Not a peep in reply. Nada. Zero. Zilch. I feel disgusted that like I've been scammed and robbed! Avoid this company at all costs. I feel lost how to recuperate my money.