Tabita was so great and made me feel very at ease. She took a holistic approach and could immediately tell where I needed extra attention. Couldn’t recommend enough.
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Lees wat reviewers zeggen
He was fantastic. From the moment the session started, everything felt smooth – honestly, a total 'smoothie experience' (effortless and flowing). I was able to fully relax and not worry at all about w... Toon meer
Bedrijf heeft geantwoord
My Experience was great. Professional and friendly Whilst I had booked my deep tissue massage for lower back pain, I really had no idea how much it would help. The Masseuse was thorough and helpful... Toon meer
Bedrijf heeft geantwoord
This is my second time using Urban Co in England when I fly in from the US. Both experiences have been amazing with my masseuses. I highly recommend this booking platform.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Urban | Massage & beauty at home
Geschreven door het bedrijf
The Urban app is the easy way to book spa and clinic treatments right to your door. Stay put and choose from 30+ treatments, including relaxing massages, facials, manicures and even physiotherapy or osteopathy sessions, all delivered by pre-vetted professionals you can trust.
Booking is simple
Just select your treatment, choose your mobile therapist and pick a date and time that suits you. Your pro can be at your doorstep in as little as 60 minutes. Available across the UK and in Paris.
Trusted therapists
Every professional on the Urban app is qualified, insured and background-checked, so you can enjoy your treatment with peace of mind. Make your decision even easier by scrolling through reviews and detailed bios. They come fully equipped too, just grab some towels and you’re good to go.
Available from 7am to 11pm
Book at a time that suits you, seven days a week from 7am - 11pm. Come across an issue? Chat directly to our customer support team via the live in-app chat or on the website, they’ll be there to help every day between 7am - 11pm.
Rebook your favourites
Have a preferred pro? Tap the heart to favourite them, making it easy to rebook and request availability from your go-tos.
Free cancellation
We understand that life happens and plans can change, so we offer free cancellation when you cancel over 24 hours before your booking begins. You’ll get a 70% refund if you cancel between 24 and 2 hours before your appointment.
Earn points every time you book
Urban Rewards is our free digital loyalty scheme that rewards you for investing in your wellbeing. The more points you collect, the brighter life gets, with regular discounts and partner perks. Simply sign up or log in to your account and you’ll get 50 free points to get you started!
Booking is simple
Just select your treatment, choose your mobile therapist and pick a date and time that suits you. Your pro can be at your doorstep in as little as 60 minutes. Available across the UK and in Paris.
Trusted therapists
Every professional on the Urban app is qualified, insured and background-checked, so you can enjoy your treatment with peace of mind. Make your decision even easier by scrolling through reviews and detailed bios. They come fully equipped too, just grab some towels and you’re good to go.
Available from 7am to 11pm
Book at a time that suits you, seven days a week from 7am - 11pm. Come across an issue? Chat directly to our customer support team via the live in-app chat or on the website, they’ll be there to help every day between 7am - 11pm.
Rebook your favourites
Have a preferred pro? Tap the heart to favourite them, making it easy to rebook and request availability from your go-tos.
Free cancellation
We understand that life happens and plans can change, so we offer free cancellation when you cancel over 24 hours before your booking begins. You’ll get a 70% refund if you cancel between 24 and 2 hours before your appointment.
Earn points every time you book
Urban Rewards is our free digital loyalty scheme that rewards you for investing in your wellbeing. The more points you collect, the brighter life gets, with regular discounts and partner perks. Simply sign up or log in to your account and you’ll get 50 free points to get you started!
Our commitment to your safety
Geschreven door het bedrijf
- We take your safety seriously
- We verify each mobile therapist’s identity and conduct criminal screening checks to confirm they’re up to Urban standards. We check each qualification for the services they’d like to offer, as well as their insurance and ID. We have strict hygiene practices and a zero-tolerance approach to suggestive behaviour. Learn more : https://urban.co/en-gb/safety
Our cancellation policy
Free cancellation up to 24h
We understand that life happens and plans can change, so we offer free cancellation when you cancel over 24 hours before your booking begins. You’ll get a 70% refund if you cancel between 24 and 2 hours before your appointment.
Contactgegevens
Great Suffolk Street, SE1 1PP, London, Verenigd Koninkrijk
- urban.co
Refer a friend, get £15 off
4,7
Uitstekend
3K reviews
Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy and reliable good quality people
29 januari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Thanks for the lovely feedback, Harry– we hope to see you again soon!
Antwoord van Urban | Massage & beauty at home
Thanks for the 5 stars, Giyya– great to hear you loved your treatment!
Deep tissue massage- superb
Superb experience. Highly professional service and excellent results
29 januari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Thanks so much for the great review, Alan– we really appreciate it.
Antwoord van Urban | Massage & beauty at home
Fabrio sounds amazing – so glad they gave you such a great treatment.
Wonderful experience every time
Wonderful experience every time. Been booking messages through Urban now several years in London. Great to see the reviews and each masseus have been absolutely fantastic -from skills to professionalism and equipment. Repeat customer and can recommend
24 januari 2026
Antwoord van Urban | Massage & beauty at home
Thanks for sharing your love for our services, Dr S. We're so glad you enjoyed your Urban experience and hope to make your next treatment even better, see you soon!
The last manicure and pedicure were not…
The last manicure and pedicure were not great. The hands starting chipping within hours and I had left sufficient time for the nails to dry. The feet chipped in under a week usually they last much longer
17 januari 2026
Antwoord van Urban | Massage & beauty at home
Hi Kate. We’re really sorry to hear about this experience — that’s not the standard we aim to deliver, especially when you allowed enough drying time and usually see much better wear. Thank you for flagging it with us. Our support team has already reached out to you directly and will work with you to turn this around. We appreciate you giving us the opportunity to make things right.
Really disappointed
Really disappointed
Booked a 90 minutes deep tissue massage.
The therapist just didn't show up and I got no explanation from the company on the live chat either. I sat at home most of the day for this and just find the lack of professional accountability unacceptable.
28 januari 2026
Review zonder uitnodiging
Great trusted service
Great trusted service. Some specialists are very talented like Diedre and some were average.
21 mei 2025
Antwoord van Urban | Massage & beauty at home
Hey Reem, we're so glad your treatment was 5 star worthy! We're always looking to improve our services, so your feedback helps us massively.
I want to say thank you to Alexia
Thank you so much, Alexia! You are amazing—very friendly, lovely, and truly professional. You are extremely clean and attentive, and your massage technique is not only relaxing but also very therapeutic. You are incredibly hardworking. Thank you again, and I definitely look forward to seeing you next time.
27 januari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Hey Jae-Ann, thanks for taking the time to leave such a wonderful review. We're so jealous of your treatment. Alexia is such a great therapist, we're so glad you got to experience their magic. Hope you continue to feel the benefits! See you again soon.
Fantastic massage from Gio
16 januari 2026
Antwoord van Urban | Massage & beauty at home
Thank you for the 5-star review, Nic!
Antwoord van Urban | Massage & beauty at home
Thanks for sharing your love for our services, Monika. We can't wait to welcome you back for another treatment.
Easy booking and quick confirmation
Easy booking and quick confirmation, great range of physicians to choose from with flexible availability that suited my schedule.
24 januari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Wow, thanks so much for the 5-star review. We're so glad you had a great experience using Urban and hope to see you again for another treatment soon.
Hajnalka was great
Hajnalka was great. Sessions and 22/1/26 and 26/1/26 were vert helpful. Today particularly, my back was much relieved after the session.
26 januari 2026
Antwoord van Urban | Massage & beauty at home
Hey Michael, thanks for taking the time to leave such a wonderful review. it sounds like you had a great experience. Hope you continue to feel the benefits! See you again soon.
Easy booking process and an excellent 5…
Easy booking process and an excellent 5 star service.
25 januari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
We're so glad your treatment went well, it sounded amazing.
A genuine deep tissue massage!
Kevin addressed the issues I described to him & gave a thorough massage to the affected areas. My mobility was much improved at the end of 90 minutes.
21 januari 2026
Antwoord van Urban | Massage & beauty at home
Thanks so much for the 5-star review, Keith. We're glad your treatment was exactly what you were hoping for and can't wait to see you again soon!
Amazing massage
Amazing massage, just the right pressure. Vivienne was lovely and warm. Would definitely recommend.
25 januari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Yay, 5 stars is exactly what we want to hear! We're so glad you had a lovely treatment, can't wait for you to experience your next treatment.
Amazing Experience
I always seek out Sahin when it comes to messages now. Ive never met a massause globally who has as much knowedge, experience and amxing techniques that make me feel 10 years younger. Not only does Sahin give amzing targeted massages, whatever my body has been struggling with, he fixes it with easy everytime. Not only this, but he also shares his extensive knowledge at the end if every session to recommend exercises that will help me going forward. Amazing massuse, lovely guy, very friendly. Highly recommended!!
Simona gave my wife a massage, she was also extremely helpful and made my wife feel amazing after her massage. Clearly allot of experience and knowledge too, very friendly, highly recommended!
25 januari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Thanks for the 5-star review Rob, your feedback is super important to us and we're so glad your experience was perfect. See you again soon!
Excellent session
Excellent session, tailored to all the necessary areas. The right amount of pressure and good advice after the session.
20 januari 2026
Antwoord van Urban | Massage & beauty at home
Thank you for the 5-star review. We're so happy you enjoyed it. Your feedback really helps, so let us know about your treatments in the future.
Wonderful treat to have from the…
Wonderful treat to have from the comfort of your own home, the experience was 10/10
25 januari 2026
Review zonder uitnodiging
Antwoord van Urban | Massage & beauty at home
Really appreciate your kind words, Ciaran– so glad you enjoyed it.
Smooth app interface
Smooth app interface, great massage therapists & beauty treatments
18 november 2025
Antwoord van Urban | Massage & beauty at home
Thanks so much for the 5-star review, Sehr– so happy to hear you enjoyed everything.
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