Ordered 2 dog harness, ordered received in good time, requested an exchange for bigger sizes, in which packaging email sent straight out, returned items the next day still waiting for exchange items... Toon meer
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Lees wat reviewers zeggen
1st time using this company as we sourced 2x dog harnesses we have been using on our own dogs and wanted a similar type. Great prices and great delivery time also they fitted perfect with there sizin... Toon meer
Fab toys for my pups! They particularly love the fries although one of the three groups of fries has gone missing, presumably buried somewhere in the garden, and the others are absolutely filthy! Dirt... Toon meer
Fantastic customer service that goes above and beyond. Super fast shipping of quality products that are rare to find. This was my second purchase with them and the first time they loaded me up with am... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Dress your pup to impress with our in season dog clothes. Ensure every time you step out for walks ensure your pet pooch is wearing on trend dog clothing.
Contactgegevens
Unit 6, Dunlop Ind. Est., 8 Balloo Drive, BT19 7QY, Bangor, Verenigd Koninkrijk
- 02895812107
- support@urbanpup.com
- urbanpup.com
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Brilliant
I always use Urban Pup for my dogs’ clothes but I now am buying their treats from them too. (made in the UK). Their customer service is second to none. Won’t go anywhere else!
Love my pet's new carrier
Love my pet's new carrier! It got here super fast, it's strong, and it looks cool. Me and my pet really like it.
Excellent quality items delivered promptly
I've had several bespoke items from Urban Pup and been delighted with them all. The garments are of luxury quality and very reasonably priced. I've washed my dog's UP hoodies several times now and they retain their colour and lettering. Items arrive swiftly and the UP Team are friendly and helpful. I highly recommend Urban Pup and will definately continue to purchase from them.
Great quality product
Great quality product. Fantastic fit and prompt delivery.
Urban Pup sell the most up to date
Urban Pup sell the most up to date, funky, cute, retro dog clothes. All are designed with the Owners taste in mind, along with their ‘pocket’
Very good buyery easy to order
Very easy to order. Quick delivery. And really good value. And good quality. I would recomend.
Love the collar and lead good quality…
Love the collar and lead good quality and quick delivery
Great experiece
Great to deal with to get a gift in time for Christmas and I really love the products themselves. Thank you!
Excellent customer service.
There was a problem with original order but the problem was resolved very quickly .
Very pleased with items I ordered.
Easy Fast and Great Quality 👍🏻
Great product
Quick delivery , great product, sizing as listed. Original item we ordered was out of stock and they rang to amend and resolved it very quickly
Great from start to finish.very fast…
Great from start to finish.very fast delivery all good.
The Item has not been delivered
The Item has not been delivered, reached out but still no delivery. No reply after asking for my money back.
Very happy
Very happy
Received my order a lot sooner than I expected
Very pleased with the quality of items I purchased
Highly recommend them
Dreadful Customer Service
Order supposedly delivered. It wasn’t. Or if it was it certainly wasn’t to me or my neighbours. UP have no photographic evidence. Apparently they’re waiting on a response from Royal Mail. In meantime I’ve had to place a new replacement order which hasn’t arrived in 3 days but I have neither my original order nor my money. Extremely disappointed 12 year ex-loyal customer.
1st class service & delivery
1st class service & delivery. Alfie loves his new rangers top ! ❤️🤍💙
Brilliant service and great quality…
Brilliant service and great quality jackets at a good price. Lots of choice and a very helpful team to offer honest advice. Super quick delivery!!
Fab, fully waterproof little raincoat & hat!
Great communication throughout & quick delivery time. Quality products (which look great) at competitive prices.
Dogs Football Shirt
Very pleased with item. Great quality with quick delivery.
Winter Coats
I ordered 2 coats for my pups and they were delivered 3 days later. The website was easy to follow and the coats are well made and perfect for the winter. Thank you
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