Do NOT waste your money. It looks like a photo copy. When you look at the photos online, it looks full of texture but in reality it is disappointing. I was so disappointed, I immediately returned it (... Toon meer
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Lees wat reviewers zeggen
Purchased the Salt and Pepper Woven cushions. Arrives vacuumed sealed and only after the fact of opening do you realize how NOT plush and thick the feather insert is. The cushions don’t have the feat... Toon meer
Bedrijf heeft geantwoord
I’m so glad I stumbled onto Urban Road, Service I received by Brenton was amazing, Brenton went above and beyond to assist me with my purchases without feeling pressured to purchase which in turn m... Toon meer
Bedrijf heeft geantwoord
I ordered two books for my child approx 4 weeks prior to Christmas that were quoted as having a dispatch turnaround of 2-3 days. I enquired one week out from Christmas as to why I hadn’t received an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Urban Road is an industry-leading Australian owned and operated art studio, established in 2010. As art and interior experts, our team work hard to design, produce and supply unique and beautiful wall art and home decor products to every day, art-loving Australians.
Contactgegevens
2,6
Slecht
254 reviews
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I was very happy with the product I…
I was very happy with the product I ordered and it arrived packed very well.
20 augustus 2019
Review zonder uitnodiging
Antwoord van Urban Road
Thank you so much for sharing your positive experience Diane! ☺️
I ordered a beautiful canvas print
I ordered a beautiful canvas print. Received it in about 3 weeks as it had to be made. Arrived in perfect condition, packed very carefully. I would definitely order from Urban Road again. Very happy with my purchase..
19 augustus 2019
Review zonder uitnodiging
Antwoord van Urban Road
Thank you so much for your beautiful review Ann! We are very happy to hear this and we look forward to speaking with you again 😊
Quality product and excellent service!
Excellent quick turnaround from order placement to delivery plus high quality framed prints. Really happy with product!
18 augustus 2019
Review zonder uitnodiging
Antwoord van Urban Road
So wonderful to hear this Andrea! Thank you for the lovely review! 😊
Fast efficient service and quality
Fast efficient service and quality, beautiful artwork carefully packaged.
16 augustus 2019
Review zonder uitnodiging
Antwoord van Urban Road
Thank you so much for your excellent review Melissa! So very happy to hear of your positive experience with us!
Lovely service at the Decoration and…
Lovely service at the Decoration and Design show and a beautiful product delivered promptly.
15 augustus 2019
Review zonder uitnodiging
Antwoord van Urban Road
Thank you so very much for the fabulous review! It was an absolute pleasure to meet you at the show and we look forward to doing business with you!
Great product and excellent service
14 augustus 2019
Review zonder uitnodiging
Antwoord van Urban Road
We're so happy to hear this Rob! Thanks so much for your excellent review! 🙂
Simply excellent experience
12 augustus 2019
Review zonder uitnodiging
Antwoord van Urban Road
Thank you very much for your kind review Harbhinder! We look forward to speaking with you again soon!
Speedy delivery and awesome quality…
Speedy delivery and awesome quality products
6 augustus 2019
Review zonder uitnodiging
Antwoord van Urban Road
We are so happy to hear this! Thank you for your excellent review Jamie! ☺️
Loved my picture as soon as I opened…
Loved my picture as soon as I opened it, it looked exactly as I had expected. Choosing a print and frame is made easy with their website. It arrived in a short amount of time and the courier was fantastic when it came to delivering my picture. This is the second time I have ordered prints through this company and it’s the first place I would go to in the future if I need more prints.
5 augustus 2019
Review zonder uitnodiging
Antwoord van Urban Road
Thank you so much for your excellent review Tamara! We are so happy to hear of your positive experience with us and look forward to assisting with your artwork in the future! 😊
Great quality & timely delivery.
29 juli 2019
Review zonder uitnodiging
Antwoord van Urban Road
Fantastic to hear this Terri! Thank you so much for your marvellous review!
Great product
Great product, really liked the size, format and framing options to make it my own to work perfectly in the space.
28 juli 2019
Review zonder uitnodiging
Antwoord van Urban Road
Hi Jhana, thank you so much for your fabulous review! We are so happy to hear that you were able to customise your product to work perfectly in your space!
Urban Road have such an amazing…
Urban Road have such an amazing selection of artwork & really great customer service! Highly recommended!
24 juli 2019
Review zonder uitnodiging
Antwoord van Urban Road
Jeanine - thank you so much for such a wonderful review! We're so pleased to hear that you've enjoyed the Urban Road experience.
Have purchased twice from Urban Road…
Have purchased twice from Urban Road and very happy with both items. Customer service excellent - Brenton answered all my questions promptly on line. Goods arrived quickly and in perfect condition. A number of people have commented on my artwork and I have highly recommended Urban Road to them.
19 juli 2019
Review zonder uitnodiging
Antwoord van Urban Road
So wonderful to hear, Kathryn! Thank you so much for your review.
Antwoord van Urban Road
Thank you so much for your review!
Antwoord van Urban Road
Thank you so much for your review, Jodie! We're so happy to hear it.
Excellent service
Excellent service, highly recommend this company.Can’t wait to purchase more, love my print, thank you
15 juli 2019
Review zonder uitnodiging
Antwoord van Urban Road
Thank you Lea for this fabulous review! Very happy to hear that your experience with us was so positive!
5 stars
5 stars - more like 500 stars!!
No words can simply state how incredible Urban Road are; from their amazing product to their incredible customer service!
I received a gorgeous piece of art work from Urban Road after winning a competition on instagram. The shipping company unfortunately had damaged the artwork and I emailed Sarah and in half an hour I had a response that a new piece would be shipped right away!
The following day I had a call from Brenton apologising. What incredible customer service. I was honestly blown away by their customer service!!!! I can’t thank them enough. Will recommend Urban Road to everyone and will fill my house with Urban Road pieces in the near future!!!
12 juli 2019
Review zonder uitnodiging
Antwoord van Urban Road
Thank you so much for your amazing review Simone! We are so delighted to hear that you are impressed with the service you have been given!
Portrait hanging for landscape print
Ordered 3 pieces of artwork. 2 framed canvases and 1 framed print.
All are beautiful and turned out better than I expected.
Unfortunately my framed print came with the wire fitted for portrait hanging yet it’s a landscape picture.. not happy. I thought maybe I had pressed the wrong button and asked for it to be portrait but after checking my invoice I know I am not to blame.
Won’t be sending it back as I can’t be bothered with the rigmarole of couriers etc. will have to purchase a wire hanging kit from my local hardware store.
Very disappointing as I really love the prints.
9 juli 2019
Review zonder uitnodiging
Antwoord van Urban Road
Hi Cameron, Thank you for your feedback and for your email also. I am very sorry for this. As mentioned in our email conversation, we have contacted our warehouse this morning and have arranged to have hanging fixtures posted to you, we have also added a store credit to your account with us as a token of our apology. We are so glad to hear you love the artworks and trust that your next experience with us will be a more positive one!
Yet to receive the product.
I have been asked 3 times to review a product that I haven’t received yet. I ordered the product on the 24/6 first asked to review on the 27th and the product was dispatched on the 7/7.
8 juli 2019
Review zonder uitnodiging
Antwoord van Urban Road
Thank you for your feedback Jemma. We are so sorry for this. It has highlighted some areas that we can work to improve on and we will review this together as a Team this week. Thanks so much again!
Antwoord van Urban Road
You are so very welcome Kylie! Thank you for the lovely review!
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