UrFibre Reviews 30

brilliant service. enquired 1 day and by day 3 i was up and working. 1Gig connection and getting 950 on wifi.

brilliant customer service.

Lets hope it continues.

Hic up at the start but thanks to Nikki and Natasha everything was smoothed out
Makes a change talking to people who know what they are doing and don't have to read a script like the useless Virgin C/S
Really recommend them.

Extremely happy with UrFibre!! Their customer service is excellent, and the broadband speeds are as promised - incredibly fast and reliable.

Always helpful, Natasha is a credit to the company always helpful and always goes out of her way to help with any problem I’ve had,excellent customer service.
Very pleased with the customer service in this company exceptional.

I'm pretty impressed with Urfibre. They gave me a great deal, the service seems very impressive and reliable and it's a lot cheaper and faster than Virgin who I used before. Their customer service is second to none - I even got their MD answering a couple of questions I'd had, and Natasha who is my customer support contact is both very helpful and knowledgable.
Installation was quick and easy took just under a couple of hours.

Highly recommended!

So it's been 5 days with fibre installed with urfibre it was quick install what i would say make sure you get whole home fibre cause the routers range is not great, make sure you put them in access point mode and change the WiFi on router and disks to the exact same ssid and password. Also make sure you change the dns server to dot one or Google as the isp one is not great, I kept on getting freezes and slow downs as soon as I change the dns it works fine on the whole great service emails anwersed quickly and when I rang tech support them picked up quickly

Since switching to UrFibre from Virgin media in June 2024, I have had several teething issues however the team and senior management have worked with me to overcome these over the last few months.

Finally I am now experiencing the great performance and value expected and I couldn’t be happier!

Neil parry was very friendly and went out of his way to make shaw that the problem we had connecting to internet was resolved and didn’t leave until all set up thank you again 😊

I’ve noticed a considerable difference with my broadband since upgrading to UrFibre. Their reliable internet service allows me to conduct business without interruption. Additionally, their customer support team has been incredibly helpful throughout the signing up process. UrFibre has surpassed my expectations, and I wholeheartedly recommend it.