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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I wanted to upgrade my wife's phone as her old phone was definitely dead. My first order was for an IPhone12 but my wife decided against so I cancelled the iPhone12 order and ordered an IPhone14. T... Toon meer

Beoordeeld met 1 van de 5 sterren

Genuinely the worst customer services, delay in over a week for shipping. Sent a phone with a passcode I couldn’t unlock. Phone is faulty, repeatedly getting extremely hot and turning off Trying to... Toon meer

Beoordeeld met 5 van de 5 sterren

Decent price delivered on time BUT when the iphone microphone was erratic I contacted Used Mobiles 4 U to arrange a replacement or refund. This is when they showed their excellence. Arranged return... Toon meer

Beoordeeld met 1 van de 5 sterren

AVOID!!!! Placed order on 21st June. After not hearing anything from them about delivery, I emailed them on 26th June and was told they had sent their warehouse staff home as it was 42 degrees... Toon meer

Bedrijfsgegevens

  1. Mobiele telefoon recycle- en unlockservice

Informatie afkomstig van verschillende externe bronnen

Shop for refurbished mobile phones at the lowest cost at Used Mobiles 4 U. We provide a wide range of popular used mobiles available online. Visit our website now!


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

150 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

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2,8

Alle reviews

(150)

14 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Really nice phone arrived so was…

Really nice phone arrived so was extremely pleased with that
The only criticism really is that I thought I would receive my phone the next day as stated on website at the time of my order but had to wait 2 days. Customer service were quick to respond to my query though

22 juli 2022
Beoordeeld met 3 van de 5 sterren

Sensitive touch

This phone was advertised as new.The charge only lasts a few hours & the screen is irritatingly too sensitive to touch

21 juli 2022
Beoordeeld met 5 van de 5 sterren

motorola better than iPhone 12

i received the phone a little late, but i think it was bank holiday, so no worries. the phone came with a protective cover which i wasn't expecting. i wished the phone was a little wider, i guess that's what i had been use to. but my wife has had a motorola and swears by them. this phone i find much better than my iPhone 12.

21 juli 2022
Beoordeeld met 1 van de 5 sterren

Probably the worse internet company…

Probably the worse internet company I’ve ever dealt with! I purchased a phone over a week ago, they’ve taken my money from my PayPal account yet not dispatched the phone even though I was promised next day delivery and there have been no updates on the whereabouts of the phone! I’ve emailed them about a dozen times and not had a single reply!

Order number 17833

30 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered a phone for my daughter on…

I ordered a phone for my daughter on 27th December
2021 having been told it would be next day delivery by
Royal Mail. Having used the tracker provided Royal Mail today told us they are still awaiting the phone from you. Either you have problems over the Christmas period or you cannot provide the phone in which case I would request a refund. Order no 17099

4 januari 2022
Review zonder uitnodiging
Logo Used Mobiles 4 U

Antwoord van Used Mobiles 4 U

Hi,

Thank you for your review and we are sorry for the issue you have had regarding the shipping of your product, please rest assured that this has been noted and will be sorted by a member of our team right away.

Many Thanks
Team Used Mobiles 4 U

Beoordeeld met 1 van de 5 sterren

Do not use this company.

Do not use this company.
Phone delivered, arrived late, and no sim adapter, no charger and phone has a password on it. So clearly hasn't been wiped. Tried to contact them. No phone number. Just an automated FB messenger

9 december 2021
Review zonder uitnodiging
Logo Used Mobiles 4 U

Antwoord van Used Mobiles 4 U

Hi,

Thank you for your review and we are sorry for the issues you had with your product.

Many Thanks
Team Used Mobiles 4 U

Beoordeeld met 3 van de 5 sterren

Just expect your order to take about 3 days.

This company takes a few days longer to send the phone, than the next day delivery.
I had the phone today and I am very happy with the results.
Used mobiles 4u just need to keep customers up to date with their orders.
A Satisfied customer

7 oktober 2021
Review zonder uitnodiging
Logo Used Mobiles 4 U

Antwoord van Used Mobiles 4 U

Hi Allan

Thank you for your review. We are sorry about your phone not arriving on time, but we are glad to hear that the issue has been resolved and that you are happy with your product.

Many Thanks
Team Used Mobiles 4 U

Beoordeeld met 1 van de 5 sterren

fake Samsung live buds

I ordered a set of samsung live buds from this site the first pair was sent and was broken so i sent them back for a replacement and was sent the wrong box and to find them damaged again and the wrong outer casing (fakes) so now they want me to send them back what ill be out of pocket again with postage .
avoid this site as the accuse you for lieing blame royal mail.ive also notified trading standards and contacted samsung issuing fakes. avoid .....avoid.... avoid

23 juni 2021
Review zonder uitnodiging
Logo Used Mobiles 4 U

Antwoord van Used Mobiles 4 U

Hi there,

Sorry to hear about the issue you have had. However, I think you must be mistaken Used Mobiles 4 U with another company as we don't sell Samsung Live Buds or any other earphones/headphones.

If you would like to get in contact with us here is our email below.
customerservice@usedmobiles4u.co.uk

Thanks,
The Used Mobiles 4 U team.

Beoordeeld met 1 van de 5 sterren

Extremely poor customer service

My partner ordered goods from this site, they failed to arrive and so she contacted them to get a refund. All she got for 2 months was that it was Royal Mails fault. When she left a bad review they contacted her and refunded the money. Now they keep hounding her to change/remove the review. I would not recommend this company to anyone, stay clear, use a different website!!!

21 april 2021
Review zonder uitnodiging
Logo Used Mobiles 4 U

Antwoord van Used Mobiles 4 U

Hi Jack,

As you are leaving a review on another persons behalf we naturally do not have your name on our records. If you'd like to discuss this further please email us on customerservice@usedmobiles4u.co.uk and we will be happy to try to resolve any issues you are still facing.

Many Thanks from the Used Mobiles 4 U team

Beoordeeld met 1 van de 5 sterren

Avoid this website total scam!!

After purchasing a phone which was meant to arrive the next day I was contacted 3 days later from customer services who told me my order couldn’t be processed as it was currently out of stock and that I would receive a full refund. It’s been six days and still no refund!!! £147 down the drain. I’ve contacted customer services every day and no reply. I even attempted to contact their returns email address which turns out to be a fake email.

Avoid this website at all costs it is a complete scam!

11 februari 2021
Review zonder uitnodiging
Logo Used Mobiles 4 U

Antwoord van Used Mobiles 4 U

Hi Jonathan,

Sorry to hear about the issue that you had. We have had a look on our system and It wasn't us who was keeping your money it would of been your bank. It does usually take up to 10 business days for the money to return to your account. We are sorry for the inconvenience and the team apologise for the misunderstanding.

Many Thanks from the Used Mobiles 4 U team

Beoordeeld met 2 van de 5 sterren

iPhone XR charger plug

I ordered an iPhone XR charger plug as my old iPhone plug was wrong size for my new iPhone XR. Fantastic delivery time (next day) BUT wrong plug - again the slot for cable is too wide! I have telephoned three times today but no answer. I will try to email them but battery running low on new phone 😢

23 januari 2021
Review zonder uitnodiging
Logo Used Mobiles 4 U

Antwoord van Used Mobiles 4 U

Hi Lesley,

Sorry to hear about the issue you are having with your charger plug. We have had a look on our system and we can't seem to find your order. Would you be able to email our team customerservice@usedmobiles4u.co.uk so we can fix your problem.

Many Thanks from the Used Mobiles 4u team

Beoordeeld met 5 van de 5 sterren

Iphone purchase

Great price. Great service. Great company.

21 september 2020
Review zonder uitnodiging
Logo Used Mobiles 4 U

Antwoord van Used Mobiles 4 U

Hi David

Thank you for your review and we are glad you are happy with your product.

Many Thanks
Team Used Mobiles 4 U

Beoordeeld met 4 van de 5 sterren

I was unimpressed with the delivery…

I was unimpressed with the delivery service. I think that if next day delivery is not a choice, but an expected delivery cost, that it does actually arrive the next day.

9 september 2020
Review zonder uitnodiging
Logo Used Mobiles 4 U

Antwoord van Used Mobiles 4 U

Hi Tallulah

Thank you for your review and we are glad you are happy with your product. We are sorry about the issue with the delivery service and we will improve our delivery service.

Many Thanks
Team Used Mobiles 4 U

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