US Federal Contractor Registration (USFCR) Reviews 

Emerlee was fantastic!

The new process for SAM Registration was more than disappointing and yet Emerlee remained positive and did everything that she could as quickly as she could to get our small company through it. The sad part is that many small businesses will have gone out of business due to no fault of their own. The government is culpable in the penalization of many smaller firms who could not withstand this broken process. How about not going cold turkey on a program before you know it works next time.

All that aside, Emerlee was great!!!

The State of Delaware - Department of Technology and Information had a great and successful experience working with the case manager Zakia Wilder.
She is very knowledgeable, confident, patient, and supportive. Thank you for your help and good service, Zakia.

SCAM,SCAM,SCAM STAY AWAY FROM THIS TOXIC GARBAGE "GOVERNMENT CONTRACT..." THERES NOTHING THERE , THERES THAT WOMEN MARIANNE SWAGGER , A VERY POOR SALE PERSON , A LIAR AND VERY DISHONEST HUMAN BEING , A NASTY WOMEN ... I DID LOST $805.62 OF MY MONEY...
KARMA IS REAL SHE WILL PAY FOR ITS IS COMING.

I worked with Kim Deakley of USFCR over the course of about 3 months to resolve a very difficult SAM registration. She was extremely engaged, responsive to emails, and could be reached by phone anytime needed. We would not have succeeded in this registration process without her skills and patience. I'm very grateful for her contributions to the resolution of our problem! Thank you Kim! C. Brent Dane

Kendall was very professional and did a great job, helping us with the registration.

Emerlee is very professional and knows her job very well. She navigated me with all the minor details to make sure the registration is done in an expedited manner . I will recommend her and the company if you want to save time with SAM registration

Zakia was beyond helpful, and very easy to work with. She demonstrated outstanding service, as evidenced by, among other things, her willingness to work with me for over an hour trying to troubleshoot an issue with registration. Further, she even followed up to see what else she could help me with. I am so grateful for her assistance and kindness.

Our case manager Emerlee Trevino did a get job assisting us with our SAM Registration.

My Case Manager's diligence in handling my SAM registration was nothing less than perfect. If I had to start the process all over again and had the option of picking a case manager....my choice would surely be her. Thanks so much, Emerlee Trevino!

I am recently new to my position and had several inquiries about our account. Emerlee provided AMAZING assistance to transition our account from our former CEO to me. She went over and beyond what was expected..... not only did she explain what I needed to do, she literally took the wheel and guided me through the entire process! She has set the barometer for customer service. Thank you Emerlee!

I have been working with Liliana for over 10 years and she has always been awesome. Any time I have a question she always answers and in a very timely manner. She takes the time to explain things and is a very friendly person.

Emerlee was a great help to get us registered. She stayed on top of our registration and kept it moving. Glad we had her helping us out.

I have worked with Liliana Lander for several years in relation to our Sam's registration. She is very knowledgeable and helpful with any questions and/or concerns I may have

Emerlee Trevino help us through all this process. Great communication and very helpfully and make the process very easy.

Emerlee was very helpful through the whole process and kept us updated at every stage. It took longer than expected but that was due to the system change that happened while we were in process.

I have been working with Liliana for quite a few years and she is wonderful, always so kind and helpful.

Robert was incredibly helpful, very informative and efficient. He walked me through my questions about the registration and proactively offered me his assistance and expertise with the next steps of the process. Very impressed with my experience - and I worked with SAM.gov team members in the past. Always great experience. Robert has elevated those past experiences! Thank you, Robert!

Emerlee did a phenomenal job in helping us navigate a complicated snafu with this year's SAM.gov renewal. The SAM system updated its database which created data inconsistencies and delayed the renewal process by 3 months. Emerlee provided sage guidance to help us get over the finish line, and we fully expect to use USFCR in the future to manage our SAM.gov registration.

for the past 6 years, our business has used an alternative vendor to process our annual SAM renewal. As May dragged on without hearing from our vendor, I reached out only to discover that the vendor had closed its doors for business without any correspondence to me. (I might as well mention, leaving three years of paid service unrewarded.) Following phone#'s I had and after some research I discovered USFCR. In a single call, I reached a manager, Jennifer Brining, who understood my pressed timeline and assigned me a SAM registration manager, Emerlee Travino, same day. She has been concise, responsive, and clear and managed to usher through our SAM renewal just in time. Simply put, responsive excellence. Now, our organization looks forward to USFCR's assistance in processing our application for the SBA WOSB Certification, a chore I have spent hours, literally adding up to weeks of time, attempting to accomplish directly with the SBA, only to end up with exceedingly long waits and multiple unexplained roadblocks.

We were having an issue with our registration, I reached out to USFCR and they were able to get one of their agents working on it same day. She submitted the registration very quickly and we were able to get approved. Very helpful since the SAM process changed so badly this year.