Tracy always takes good care of us and lets us know when there are good buys available. We have recommended her to many other friends and family. Our portfolio has grown more than we expected which is... Toon meer
Bedrijf heeft geantwoord
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I have a good relationship with my consultant. There is a good selection of products. I also have the choice of having my items shipped to me, or stored in a secure personal location. I can also pick... Toon meer
Bedrijf heeft geantwoord
Our service advisor, Dustin Kruger was very knowledgeable in the precious metal arena. He answered every question in a manner that I was able to understand. I have already made several purchases from... Toon meer
Bedrijf heeft geantwoord
Michael took time answering our questions. Made recommendations and was responsive to our wishes for our account. He kept informed about the progress of our purchase.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The United States Gold Bureau's mission is to provide expert advice, educational tools, and transactional assistance to investors seeking to grow their wealth, safeguard and protect their savings, improve the privacy of their holdings, or any number of other financial goals they might have. For over two decades, The United States Gold Bureau has been a trusted partner for precious metals investors, transacting more than $3 billion since 2003. We provide a secure, private, and transparent process to help our clients learn about, invest in, and sell gold, silver, platinum, palladium, and other precious metals. Whether your goal is to protect and safeguard your wealth or capitalize on the enduring value of precious metals, our dedicated team of precious metals experts is here to help you meet investment goals. Our comprehensive approach creates lasting relationships as we provide education, market-guided advice, and assistance in procuring or selling metals.
U.S. Gold Bureau
Geschreven door het bedrijf
- The leading precious metals education and investment firm.
- The U.S. Gold Bureau was founded to bring trust and integrity to all aspects of the precious metals acquisition process. Our goal is to always exceed our customer’s expectations by helping them to make better, more informed buying decisions. We understand that when acquiring precious metals, you have many choices to consider. Your Precious Metals Specialist will serve as a great resource to guide you step-by-step as you navigate through those choices. Each of our Precious Metals Specialists has been through an extensive training program and is well equipped to assist you at all stages of the process.
Free Phone Consultation for All New Clients
Avoid rookie mistakes that could cost you thousands of dollars. Learn the secrets of the pros.
Find out why so many investors are turning to gold. Get a free one-on-one phone consultation with one of our professional Precious Metals Specialists and receive a free security safe with your first qualifying purchase. There is no obligation and no sales pressure -- just the information you need to make an informed decision.
Contactgegevens
203 Heritage Grove Road, 78641, Leander, Verenigde Staten
- 800-775-3504
- contactus@usgoldbureau.com
- usgoldbureau.com
4,7
Uitstekend
2K reviews
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Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you value our guidance, competitive pricing, and commitment to earning your trust. Providing exceptional service and helping our customers make informed decisions are top priorities for us. We truly appreciate your business and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I have had a great relationship with…
I have had a great relationship with Roger Shaikh, he has been excellent in explaining how the gold world and coins have made new highs and I appreciate him doing that. I've learned with him and he is a great sincere honest person that I can ask and learn about the gold market. Thank you for your excellent service, he deserves a greater position.
1 mei 2026
Review zonder uitnodiging
Antwoord van U.S. Gold Bureau
Thank you for your wonderful feedback! We're delighted to hear that Roger Shaikh has provided such valuable guidance and support throughout your precious metals journey. Helping our clients better understand the market and make informed decisions is something we take great pride in, and we're pleased to know that Roger's knowledge, honesty, and dedication have made such a positive impact on your experience.
We truly appreciate your kind words and your trust in U.S. Gold Bureau. We'll be sure to share your recognition with Roger.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I received exactly what I expected and…
I received exactly what I expected and it didn’t take a lot of time. The transaction was very simple. I had a choice to keep it in a IRS vault or shipped to my home.
18 mei 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that your transaction was simple, efficient, and met your expectations. Providing our customers with clear options and a smooth purchasing experience is a top priority, and we're pleased that you found the process straightforward and convenient.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Addition Made
Made a purchase with the advice of my trusted specialist. All went smoothly from start to finish. Was glad to be able to make this addition.
18 mei 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that your purchase experience was smooth from start to finish. Providing trusted guidance and helping our clients make informed decisions are top priorities for us, and we're pleased that your specialist was able to assist you with this addition to your portfolio.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I’ve been working with the U.S.G.B for…
I’ve been working with the U.S.G.B for quite some time now. They have always been true to their word. Good place to acquire precious metals. When you need to liquidate, un like local dealers, they give just under spot no questions asked where most locals will only offer 1/2 of what it’s worth.
15 mei 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you've had a positive experience working with U.S. Gold Bureau over the years. Providing honest guidance, dependable service, and fair liquidity options are important parts of our commitment to our clients. We appreciate your trust and are grateful for the opportunity to assist you with your precious metals investments.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Eric Roff gave advance notice of…
Eric Roff gave advance notice of pre-issue, prompt service on pre-issue date, and arranged for immediate shipment.
15 mei 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that Eric Roff provided proactive communication, prompt service, and helped ensure a smooth experience from pre-issue notification through shipment. Providing attentive service and keeping our clients informed every step of the way are top priorities for us.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Honest
Honest, people to deal with good service. Really enjoy the peopleCommunications x was a daylight in delivery
15 mei 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you have found our team honest and easy to work with. Providing excellent service and maintaining clear communication are top priorities for us, and we appreciate your kind words. Thank you for your business and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Ver helpful with updated information..
13 mei 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you found our updates and information helpful. Providing timely communication and knowledgeable guidance is important to us, and we appreciate your trust in U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Got amy questions give them a call you…
Got amy questions give them a call you will have an answer. Satisfaction with their service they
Highly recommend them.to build your portfolio.
13 mei 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you've had a positive experience with our team. Providing knowledgeable service and timely answers to our customers' questions is a top priority for us. We appreciate your recommendation and are honored to be a part of helping you build your portfolio.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you received excellent service. We appreciate your business and thank you for choosing U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Should tell me selling high prices then…
Should tell me selling high prices then buying low prices
27 april 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback. We understand that waiting for an order can be frustrating. After reviewing our records, we confirmed that the estimated shipping timeframe of approximately eight weeks was communicated at the time of the presale, and your order shipped within that timeframe.
We appreciate your business and your feedback as we continue to improve our customer experience.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're pleased to hear that you've been able to get exactly what you want without any issues. Providing a smooth and hassle-free experience for our customers is our goal, and we appreciate your continued trust in U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Five Stars*****
My orders are usually shipped in about a week. They do their best to use a reliable carrier, although I do not have much faith in any of them. My sales person is very efficient and does a good job getting me the best price at the time of sale. She also calls me ahead of time to let me know of any special coins that come up that I may be interested in. All around good experience dealing with US Gold Bureau.
4 mei 2026
Antwoord van U.S. Gold Bureau
Thank you for your thoughtful feedback! We're delighted to hear that you've had positive experiences with both our service and delivery process. It's wonderful to know that your representative has provided efficient service, competitive pricing, and proactive updates on special opportunities that match your interests.
We truly appreciate your trust in U.S. Gold Bureau and are pleased to hear that your overall experience has been a positive one. Thank you for your continued business and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
This firm is a great resource
U.S. Gold representatives have been knowledgeable and clear in presenting opportunities to own precious metals for investment. They have never tried to pressure me into a purchase. I enjoy their insight into the market and the quality of their products and service.
4 mei 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that our team has provided knowledgeable guidance and clear communication while helping you explore precious metals as part of your investment strategy. Building trust through education, insight, and a no-pressure approach is something we take great pride in.
We truly appreciate your kind words about our products, service, and market expertise. Thank you for your trust and continued support of U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Purchasing, Sales and Security Management Handled Well...
I visited location as scheduled and completed our business as discussed in a professional and secure manner.
28 april 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're pleased to hear that your visit went as planned and that your transaction was completed in a professional and secure manner. Providing a smooth, transparent, and secure experience for our clients is a top priority, and we appreciate the opportunity to serve you.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
An excellent shopping experience…
The people I worked with were very knowledgeable and curteous. The items I purchased arrived well packaged and safely. Thank you for a positive experience.
30 april 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you had a positive experience with our team. Providing knowledgeable, courteous service and ensuring that orders arrive safely and securely are top priorities for us. We're pleased that your items arrived well packaged and that your overall experience met your expectations.
Thank you for choosing U.S. Gold Bureau. We truly appreciate your business and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
My activity with the people at US Gold…
My activity with the people at US Gold Bureau has been very pleasant and a good learning experience.
The service has been excellent with each staff member I have worked with.
I have had the best delivery service I could expect when using the US Mail!!!
27 april 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that your experience with U.S. Gold Bureau has been both pleasant and educational. Providing excellent service and helping our customers feel informed and confident are top priorities for us. We're also pleased to know that your deliveries have arrived safely and met your expectations.
We truly appreciate your trust and support and look forward to serving you again.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Top Notch Company
They are great. They follow up on the whole process. From the phone call message to call us back which they were prompt to do so, to the checking up to make sure we received our orders on time and satisfied, I say they are definitely on top of it all. Both times we ordered we have totally been pleased. We highly recommend them.
26 april 2026
Antwoord van U.S. Gold Bureau
Thank you for your wonderful feedback! We're delighted to hear that you've had such positive experiences with our team. Providing prompt communication, attentive follow-up, and exceptional customer service throughout the entire process is something we take great pride in. We're especially pleased to know that your orders arrived as expected and that our team helped make the experience seamless from start to finish.
Thank you for your trust, your recommendation, and for choosing U.S. Gold Bureau. We look forward to serving you again.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
They were good at communicating the…
They were good at communicating the whole transaction. Felt comfortable with this .
27 april 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that our team communicated clearly throughout the transaction and helped make the process comfortable for you. Providing transparency and confidence every step of the way is important to us, and we truly appreciate your trust in U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Great customer service focus
'Wanted to resume investment in precious metals after months of inactivity on my part. U.S. Gold Bureau patiently and effectively managed the transaction and secure placement. Great customer service focus.
27 april 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you chose to resume your precious metals investing with U.S. Gold Bureau and that our team provided patient, effective guidance throughout the process. Helping our clients navigate transactions with confidence and ensuring a secure experience are top priorities for us.
We truly appreciate your trust and are grateful for your kind words about our customer service.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
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