Tracy always takes good care of us and lets us know when there are good buys available. We have recommended her to many other friends and family. Our portfolio has grown more than we expected which is... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have a good relationship with my consultant. There is a good selection of products. I also have the choice of having my items shipped to me, or stored in a secure personal location. I can also pick... Toon meer
Bedrijf heeft geantwoord
Our service advisor, Dustin Kruger was very knowledgeable in the precious metal arena. He answered every question in a manner that I was able to understand. I have already made several purchases from... Toon meer
Bedrijf heeft geantwoord
Michael took time answering our questions. Made recommendations and was responsive to our wishes for our account. He kept informed about the progress of our purchase.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The United States Gold Bureau's mission is to provide expert advice, educational tools, and transactional assistance to investors seeking to grow their wealth, safeguard and protect their savings, improve the privacy of their holdings, or any number of other financial goals they might have. For over two decades, The United States Gold Bureau has been a trusted partner for precious metals investors, transacting more than $3 billion since 2003. We provide a secure, private, and transparent process to help our clients learn about, invest in, and sell gold, silver, platinum, palladium, and other precious metals. Whether your goal is to protect and safeguard your wealth or capitalize on the enduring value of precious metals, our dedicated team of precious metals experts is here to help you meet investment goals. Our comprehensive approach creates lasting relationships as we provide education, market-guided advice, and assistance in procuring or selling metals.
U.S. Gold Bureau
Geschreven door het bedrijf
- The leading precious metals education and investment firm.
- The U.S. Gold Bureau was founded to bring trust and integrity to all aspects of the precious metals acquisition process. Our goal is to always exceed our customer’s expectations by helping them to make better, more informed buying decisions. We understand that when acquiring precious metals, you have many choices to consider. Your Precious Metals Specialist will serve as a great resource to guide you step-by-step as you navigate through those choices. Each of our Precious Metals Specialists has been through an extensive training program and is well equipped to assist you at all stages of the process.
Free Phone Consultation for All New Clients
Avoid rookie mistakes that could cost you thousands of dollars. Learn the secrets of the pros.
Find out why so many investors are turning to gold. Get a free one-on-one phone consultation with one of our professional Precious Metals Specialists and receive a free security safe with your first qualifying purchase. There is no obligation and no sales pressure -- just the information you need to make an informed decision.
Contactgegevens
203 Heritage Grove Road, 78641, Leander, Verenigde Staten
- 800-775-3504
- contactus@usgoldbureau.com
- usgoldbureau.com
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I’ve been doing business with the U.S
I’ve been doing business with the U.S. Gold Bureau for over ten years and I’ve always been very happy with them. The service has always been great and my orders always arrive on a timely basis. My representative calls me whenever an opportunity comes up that he thinks I’ll be interested and when I call him he responds quickly. I strongly recommend the company to anyone looking for a reputable precious metals dealer.
16 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your loyalty and trust over the past 10 years! We're delighted to hear you've consistently enjoyed great service, timely delivery, and attentive support from your representative. We truly appreciate your recommendation and continued support of U.S. Gold Bureau! 😊
I enjoy working with Mathew
I enjoy working with Mathew , he always knows what i need with the money i have to spend , I enjoy our chats
16 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your review! We're glad to hear Matthew consistently helps you find the right opportunities and makes the experience enjoyable. We truly appreciate your trust and support! 😊
My contact over the years Robert
My contact over the years Robert, has been terrific. This year was no exception. I changed my order and he took care of it without missing a beat.
16 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your review! We're delighted to hear Robert has provided terrific service over the years and was able to handle your order change seamlessly. We appreciate your continued trust and support! 😊
Antwoord van U.S. Gold Bureau
Thank you for your review! We're glad to hear your package arrived safely and met your expectations. We appreciate your trust and support, and look forward to serving you again! 😊
I ordered the coins almost 2 weeks and…
I ordered the coins almost 2 weeks and still no coins. I thought that the shipping link was a few days?
15 juni 2026
Antwoord van U.S. Gold Bureau
Good afternoon, Jack,
Thank you for your feedback. I have attempted to reach you a few times to discuss and resolve this matter. At your earliest convenience, please contact me directly so we can move forward.
I look forward to speaking with you.
Alexis,
US Gold Bureau Customer Service Lead
800.775.3504 opt 2
Incredible service and follow-up
15 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your review! We're thrilled to hear you received incredible service and follow-up. We appreciate your trust and support and look forward to serving you again! 😊
I received a different salesperson.
15 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're glad our team was able to assist you and appreciate the opportunity to serve you. Thank you for choosing U.S. Gold Bureau! 😊
Ease of purchase
Ease of purchase. Great selections. Great prices. Superior customer service.
15 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you enjoyed our selection, competitive pricing, and customer service. Making the purchasing process easy and providing an exceptional experience for our customers are top priorities for us. We truly appreciate your business and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I have always felt very comfortable…
I have always felt very comfortable making my investment decisions at the U.S. Gold Bureau, because all of my questions were answered very professionally and I was able to discuss all aspects of my transaction with them.
15 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you feel comfortable making your investment decisions with U.S. Gold Bureau. Providing professional guidance, answering questions thoroughly, and helping our customers make informed decisions are at the heart of what we do. We truly appreciate your trust and look forward to continuing to serve your precious metals investment needs.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Trusted Wealth Protection
My go to place to buy and sell gold and silver. Great customer service, fantastic guidance to growing and protecting my investments.
15 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're honored to be your trusted source for buying and selling gold and silver. Providing exceptional customer service and guidance to help our clients grow and protect their investments is our top priority. We truly appreciate your trust and continued business.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
You have people who are always helpful.
15 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you have consistently found our team helpful. Providing exceptional customer service and support is a top priority for us, and we truly appreciate your kind words and continued trust in U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We appreciate you taking the time to share your experience. We understand that your final verdict is still pending, and we value the opportunity to serve you. If there is anything we can assist you with along the way, please don't hesitate to reach out.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that Rhonda has been fabulous to work with. We truly appreciate your kind words and will be sure to share them with her. Thank you for your trust and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that Shawn has provided such a positive experience. Building strong relationships with our clients is important to us, and we're glad that Shawn's service has earned your trust. We appreciate your business and your kind words.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I'm Grateful to Have this Commemorative Buffalo
I was able to get into the outer box to the product box without injuring myself.
The Gold Buffalo looks to be in PF70 excellent condition. Thank you.
19 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that your Gold Buffalo arrived in excellent PF70 condition and that your experience accessing the product was smooth and convenient. We appreciate your business and are honored to be a part of adding this special commemorative piece to your collection.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Rhonda Henry is great to work with!
8 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that Rhonda Henry has been great to work with. Providing knowledgeable, personalized service is what we strive for, and we're grateful for the opportunity to assist you. We truly appreciate your trust and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Service was excellent.
4 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you received excellent service. We appreciate your business and are grateful for the opportunity to serve you.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that Rhonda Henry has always been great to work with. Her dedication to providing exceptional service and guidance is truly appreciated, and we're grateful for the opportunity to serve you. Thank you for your continued trust and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I received my metals within a few days…
I received my metals within a few days of purchase. This has not always been a strong suit for your company. Im happy that you are improving.
26 mei 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're pleased to hear that you received your metals within just a few days of your purchase. We appreciate your recognition of the improvements we've made and are committed to continually enhancing our service and delivery experience for our customers.
Thank you for your business and continued support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Confidence building
When making such a significant purchase it's nice to have a firm walk us through the process, step by step, and deliver what they say they are going to deliver in rapid time.
26 mei 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that our team helped guide you through the process step by step and provided the confidence you needed when making such an important purchase. Delivering on our commitments and providing a smooth experience are top priorities for us, and we're pleased to know we met your expectations.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.