Tracy always takes good care of us and lets us know when there are good buys available. We have recommended her to many other friends and family. Our portfolio has grown more than we expected which is... Toon meer
Bedrijf heeft geantwoord
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I have a good relationship with my consultant. There is a good selection of products. I also have the choice of having my items shipped to me, or stored in a secure personal location. I can also pick... Toon meer
Bedrijf heeft geantwoord
Our service advisor, Dustin Kruger was very knowledgeable in the precious metal arena. He answered every question in a manner that I was able to understand. I have already made several purchases from... Toon meer
Bedrijf heeft geantwoord
Michael took time answering our questions. Made recommendations and was responsive to our wishes for our account. He kept informed about the progress of our purchase.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The United States Gold Bureau's mission is to provide expert advice, educational tools, and transactional assistance to investors seeking to grow their wealth, safeguard and protect their savings, improve the privacy of their holdings, or any number of other financial goals they might have. For over two decades, The United States Gold Bureau has been a trusted partner for precious metals investors, transacting more than $3 billion since 2003. We provide a secure, private, and transparent process to help our clients learn about, invest in, and sell gold, silver, platinum, palladium, and other precious metals. Whether your goal is to protect and safeguard your wealth or capitalize on the enduring value of precious metals, our dedicated team of precious metals experts is here to help you meet investment goals. Our comprehensive approach creates lasting relationships as we provide education, market-guided advice, and assistance in procuring or selling metals.
U.S. Gold Bureau
Geschreven door het bedrijf
- The leading precious metals education and investment firm.
- The U.S. Gold Bureau was founded to bring trust and integrity to all aspects of the precious metals acquisition process. Our goal is to always exceed our customer’s expectations by helping them to make better, more informed buying decisions. We understand that when acquiring precious metals, you have many choices to consider. Your Precious Metals Specialist will serve as a great resource to guide you step-by-step as you navigate through those choices. Each of our Precious Metals Specialists has been through an extensive training program and is well equipped to assist you at all stages of the process.
Free Phone Consultation for All New Clients
Avoid rookie mistakes that could cost you thousands of dollars. Learn the secrets of the pros.
Find out why so many investors are turning to gold. Get a free one-on-one phone consultation with one of our professional Precious Metals Specialists and receive a free security safe with your first qualifying purchase. There is no obligation and no sales pressure -- just the information you need to make an informed decision.
Contactgegevens
203 Heritage Grove Road, 78641, Leander, Verenigde Staten
- 800-775-3504
- contactus@usgoldbureau.com
- usgoldbureau.com
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Dustin Kruger is a game changer!
Dustin is the man! We rely on his integrity, knowledge, and professionalism. Of course, the company has been consistent, reputable, and reliable.
25 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your review! We're thrilled to hear Dustin's integrity, knowledge, and professionalism have made such a positive impact. We appreciate your trust in both Dustin and U.S. Gold Bureau, and we're grateful for your continued support! 😊
Well
Well. Tracy took care of me. And when Tracy didn't take care of me. Or in between the laws somebody else was checking in on me and. You guys are persistent. Not too persistent, but just persistent enough. And I seem to follow everything so far. I'm sure there's more I can learn, but experience will do that and. You guys have taken care of me so far. I am pleased. Thank you very much.
29 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your review! We're glad to hear Tracy and the team have taken great care of you and provided helpful support along the way. We appreciate your trust and are pleased to know you've had a positive experience with us. 😊
My contact there Clayton has always…
My contact there Clayton has always been honest and has tried to make recommendations that were in my best interest.
29 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your review! We're pleased to hear Clayton has consistently provided honest guidance and recommendations with your best interests in mind. We truly appreciate your trust and continued support! 😊
Don’t get left holding the bag buying…
Don’t get left holding the bag buying from someone like Rosland Capital. Deal with only the best. Reputable state adjacent company. And access to State of TX commemorative gold coins! Ask for Clayton, he’s the best and knows his customers well. These TX gold coins are awesome. I’ve referred close to a dozen friends, all have had great experiences and I’ve received 1000’s of dollars in free metal referral bonuses.
29 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your review and recommendation! We're thrilled to hear you've had such positive experiences with Clayton and our team. We appreciate your trust, your referrals, and your continued support of U.S. Gold Bureau. Enjoy those Texas commemorative gold coins! 😊
Poor shipping times.
If that is the case then I should not pay my all the $ until shipping.
28 juni 2026
Antwoord van U.S. Gold Bureau
Hello,
Thank you for your feedback. We understand that waiting for an order can be frustrating. After reviewing our records, we confirmed that the expected shipping timeframe of approximately 8 weeks was communicated at the time of presale, and that your order shipped within that timeframe.
While we recognize the delivery schedule did not meet your expectations, we appreciate your business and value your feedback. Thank you for choosing U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Secure Deliveries
Packages arrive on time and secure. Everything promised is there, as it should be.
15 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your review! We're glad to hear your orders arrive securely and on time, with everything delivered as promised. We appreciate your trust and support! 😊
Antwoord van U.S. Gold Bureau
Thank you for your review! We're glad to hear you found our team helpful and enjoyed your experience. We appreciate your support and trust in U.S. Gold Bureau! 😊
Thought I got a great value for the…
Thought I got a great value for the dollars I spent. The coin itself is beautiful. Service was accurate, professional and timely.
22 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your review! We're delighted to hear you found great value in your purchase and that you're happy with the quality of your coin. We appreciate your kind words about our service and thank you for your support!
They kept me fully informed about my…
They kept me fully informed about my order, no surprises ,easy to place order , talk with a live agent who quickly help me ,explained how it all would work and it happened just like that . T.U.
22 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your review! We're glad to hear the ordering process was easy and that our team kept you informed every step of the way. We appreciate your trust and support! 😊
They have great costumer services
They have great costumer services! Very knowledgeable and helpful.
22 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your review! We're glad to hear you found our team knowledgeable, helpful, and easy to work with. We appreciate your trust and support! 😊
I’ve been investing in precious metals…
I’ve been investing in precious metals since 2020 and value the service and professionalism of the US Gold Bureau and their exceptional portfolio managers - THANK YOU!!
16 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your loyalty and support since 2020! We're honored to have earned your trust and are delighted to hear you value the professionalism and service of our team. We truly appreciate your business and kind words!
US Gold Bureau are doing excellent job
US Gold Bureau are doing excellent job. I enjoyed working with them. Tracy Henry is very professional, knowledgeable and caring. I fully recomment US Gold Bureau
18 november 2025
Antwoord van U.S. Gold Bureau
Thank you for your kind words and recommendation! We're delighted to hear you've enjoyed working with Tracy and that his professionalism, knowledge, and care have made a positive impact on your experience. We truly appreciate your trust and support! 😊
Great service on gold and silver…
Great service on gold and silver precious metals coins and bars ..
19 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your review! We're glad to hear you've had a great experience with our gold and silver products. We appreciate your trust and support and look forward to serving you again!
I have a good representative.
16 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your review! We're glad to hear you've had a positive experience with your representative. We appreciate your trust and support! 😊
Antwoord van U.S. Gold Bureau
Thank you for your review! We're honored by your trust and appreciate your recognition of our commitment to integrity and putting our clients first. Thank you for choosing U.S. Gold Bureau!
Great delivery.
16 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your review! We're glad to hear your order was delivered smoothly and met your expectations. We appreciate your trust and support! 😊
Generally great to deal but beware
I really appreciated the personal interaction and follow-up to get the deal done. I also thought they did a great job quickly working through a hiccup on the side of the third-party company that holds the IRA funding the bullion purchase USGB was able to get info and resolve a bottleneck when I was unable to do so directly. Generally I thought their prices were okay except for the proof sets. However, there was a really hard sell for the Eagle proof sets, which carry a really high premium. I eventually partially gave in for the sake of diversity, but now wish I hadn't. The stated tax advantages are illusory and, in fact, are the opposite.
17 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your thoughtful feedback. We're glad to hear you appreciated the personal service and support our team provided, especially in helping resolve the IRA funding issue. We also value your candid comments and will share them with our team as we strive to provide the best possible experience. Thank you for your trust and support! 😊
Well what made my experience great is…
Well what made my experience great is the caring and hard work young lady named Rhonda HeneryShe is great considerate and my wife and I justLove her and everything she does for us.I will say thisI and I believe that communication between purchasing and shipping needs to keep Rhonda in the loop when it comes toany correspondence about my metals,in fact from now on I only want Mrs Henery to tell me about anything that is going on with my metals. Not purchasing not shipping or anyone else. Just Rhonda. Make sure the right person gets this message. She is my rep and that is what I Wants. Also you need to keep up with other dealers and provide your customers the perk of having savings accounts, like other dealers. Thanks H.P.B.
16 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your thoughtful feedback, H.P.B. We're delighted to hear that Rhonda Henry has provided such caring and dedicated service to you and your wife. We'll be sure to share your kind words with our team. We also appreciate your suggestions regarding communication and customer benefits, and we value your input as we continue working to improve our customer experience. Thank you for your trust and support! 😊
Antwoord van U.S. Gold Bureau
Thank you for your review! We're glad to hear you found our team professional and their advice helpful. We appreciate your trust and support! 😊
great service.
16 juni 2026
Antwoord van U.S. Gold Bureau
Thank you for your review! We're glad to hear you received great service and appreciate your support. Thank you for choosing U.S. Gold Bureau! 😊
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