U.S. Gold Bureau Reviews 

1.608
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tracy always takes good care of us and lets us know when there are good buys available. We have recommended her to many other friends and family. Our portfolio has grown more than we expected which is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have a good relationship with my consultant. There is a good selection of products. I also have the choice of having my items shipped to me, or stored in a secure personal location. I can also pick... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our service advisor, Dustin Kruger was very knowledgeable in the precious metal arena. He answered every question in a manner that I was able to understand. I have already made several purchases from... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Michael took time answering our questions. Made recommendations and was responsive to our wishes for our account. He kept informed about the progress of our purchase.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Goudhandelaar
  2. ook in
  3. Goud- en zilverhandelaar

Geschreven door het bedrijf

The United States Gold Bureau's mission is to provide expert advice, educational tools, and transactional assistance to investors seeking to grow their wealth, safeguard and protect their savings, improve the privacy of their holdings, or any number of other financial goals they might have. For over two decades, The United States Gold Bureau has been a trusted partner for precious metals investors, transacting more than $3 billion since 2003. We provide a secure, private, and transparent process to help our clients learn about, invest in, and sell gold, silver, platinum, palladium, and other precious metals. Whether your goal is to protect and safeguard your wealth or capitalize on the enduring value of precious metals, our dedicated team of precious metals experts is here to help you meet investment goals. Our comprehensive approach creates lasting relationships as we provide education, market-guided advice, and assistance in procuring or selling metals.

U.S. Gold Bureau

Geschreven door het bedrijf

The leading precious metals education and investment firm.
The U.S. Gold Bureau was founded to bring trust and integrity to all aspects of the precious metals acquisition process. Our goal is to always exceed our customer’s expectations by helping them to make better, more informed buying decisions. We understand that when acquiring precious metals, you have many choices to consider. Your Precious Metals Specialist will serve as a great resource to guide you step-by-step as you navigate through those choices. Each of our Precious Metals Specialists has been through an extensive training program and is well equipped to assist you at all stages of the process.

Free Phone Consultation for All New Clients

Avoid rookie mistakes that could cost you thousands of dollars. Learn the secrets of the pros.

Find out why so many investors are turning to gold. Get a free one-on-one phone consultation with one of our professional Precious Metals Specialists and receive a free security safe with your first qualifying purchase. There is no obligation and no sales pressure -- just the information you need to make an informed decision.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 61% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,7

Alle reviews

(1.608)

405 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Clayton Senior has been there for any…

Clayton Senior has been there for any sale and calls to give us notice and follows up when shipment occurs. He is always friendly and professional.

17 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're pleased to hear Clayton has provided friendly, professional service and kept you informed every step of the way. We appreciate your trust and support! 😊

Beoordeeld met 5 van de 5 sterren

I ask questions and he answers my…

I ask questions and he answers my questions in detail so I can learn how and what to look for

17 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're glad to hear your questions are always answered in detail and that our team helps you make informed decisions. We appreciate your trust and support! 😊

Beoordeeld met 5 van de 5 sterren

I work with Dan Wright

I work with Dan Wright. He's the best. Honest, caring and always has my best interest at heart. Great company!

17 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your kind words! We're thrilled to hear Dan has earned your trust through his honesty, care, and dedication to your best interests. We appreciate your support and are grateful to have you as part of the U.S. Gold Bureau family!

Beoordeeld met 5 van de 5 sterren

my rep,Benjamin Miner

my rep,Benjamin Miner, was very helpful and got my order to me very quickly with no issues.i will be doing more buisiness withhim in the future.

13 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're glad Benjamin provided helpful service and that your order arrived quickly and without issues. We appreciate your trust and look forward to serving you again in the future! 😊

Beoordeeld met 5 van de 5 sterren

Best experience ever!

I knew nothing about gold and silver markets. I felt embarrassed and too poor to get involved. An advisor contacted me after he saw how many clicks I did to dream about owning a gold coin. He is amazing, down to earth and educates me. He seems like a friend who cares and I own my first piece of gold! No arm twisting and I comfortably choose the amount of $ to spend.

14 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for sharing your experience! We're thrilled to hear your advisor made you feel comfortable, informed, and supported throughout the process. Congratulations on your first gold purchase, and thank you for trusting U.S. Gold Bureau to be part of your investment journey! 😊

Beoordeeld met 5 van de 5 sterren

Repeat Customer

I am an account holder and repeat customer. They have great customer service.

29 juni 2026
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Antwoord van U.S. Gold Bureau

Thank you for your continued trust and loyalty! We're thrilled to hear you've had great experiences with our customer service. We appreciate your support and look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Best place for everything precious medals!

I have been a customer for around 13 years and they are the best for investments. Friendly, efficient, and very knowledge. I highly recommend!

10 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your loyalty over the past 13 years! We're honored to have earned your trust and are delighted to hear you appreciate our friendly, efficient, and knowledgeable service. Thank you for your recommendation and continued support!

Beoordeeld met 4 van de 5 sterren

Nathan did a good job

Nathan did a good job, however the coins took a long time to be delivered.

9 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're glad Nathan provided great service. We appreciate your patience regarding the delivery time and your support of U.S. Gold Bureau. 😊

Beoordeeld met 4 van de 5 sterren

We are new to metals investing and…

We are new to metals investing and still have lots to learn.

6 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're honored to be part of your precious metals journey and are glad our team has helped make the process a positive one. We appreciate your trust and look forward to supporting you as you continue to learn and invest! 😊

Beoordeeld met 5 van de 5 sterren

My experience was excellent

My experience was excellent. I'm an older guy that can sit to myself computer illiterate. It felt good to have Eddie to talk to and guide me through the process I recommend this company strongly.

6 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're delighted to hear Eddie helped make the process easy and comfortable for you. We appreciate your trust and recommendation, and we're always here to help whenever you need us!

Beoordeeld met 5 van de 5 sterren

Event thought my item got lost

Event thought my item got lost. Adam kept me informed of the process and provided solutions.

6 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're sorry to hear there was an issue with your shipment, but we're glad Adam kept you informed and helped provide solutions along the way. We appreciate your trust and support! 😊

Beoordeeld met 5 van de 5 sterren

That you are looking after the customers well being. We need to know we can trust you. Ron Baxter has always treated me well with every transaction.

Giving me all of my options before I make a decision. He does not rush me and gives me all needed information.

Warfield Frisbie

29 juni 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review, Warfield! We're glad Ron Baxter takes the time to provide all your options and the information you need to make confident decisions. We appreciate your trust and are grateful for your continued support!

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication. Efficient in processing of the transaction.

6 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're glad to hear you experienced great communication and an efficient transaction process. We appreciate your trust and support! 😊

Beoordeeld met 5 van de 5 sterren
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're glad to hear you had an excellent experience. We appreciate your support and thank you for choosing U.S. Gold Bureau!

Beoordeeld met 5 van de 5 sterren

All went very smoothly and well just as…

All went very smoothly and well just as always.

29 juni 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're delighted to hear everything went smoothly and met your expectations. We appreciate your continued trust and support! 😊

Beoordeeld met 5 van de 5 sterren

Best thing is to help buyer see the…

Best thing is to help buyer see the value in what they are getting, with proof to back up statements which has happened here. When I need advice then I feel like I am speaking to your representatives who care.
Even though I am so busy, was made to feel like my questions could always be answered. Life is a journey and this company has been listening to me for over 6 years now, and I came back still learning and asking questions.

25 juni 2026
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Antwoord van U.S. Gold Bureau

Thank you for your loyalty and trust over the past six years! We're honored to be part of your investment journey and are glad our team has provided the guidance, transparency, and support you need to make confident decisions. We truly appreciate your continued support and look forward to serving you for years to come! 😊

Beoordeeld met 5 van de 5 sterren

I enjoy working with your team

I enjoy working with your team, very helpful, trustworthy and honest.

29 juni 2026
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Antwoord van U.S. Gold Bureau

Thank you for your kind words! We're delighted to hear you enjoy working with our team and appreciate their helpful, trustworthy, and honest service. We truly value your support and trust in U.S. Gold Bureau!

Beoordeeld met 5 van de 5 sterren

USGB review

Great company to deal with. David has taken great care of me. They have the lowest free shipping threshold of any major non Ebay company. Shipping time has improved recently.

29 juni 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're glad to hear David has taken great care of you and that you've enjoyed working with our team. We appreciate your feedback on our shipping and are pleased to hear you've noticed improvements. Thank you for your trust and support! 😊

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