U.S. Gold Bureau Reviews 

1.608
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tracy always takes good care of us and lets us know when there are good buys available. We have recommended her to many other friends and family. Our portfolio has grown more than we expected which is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have a good relationship with my consultant. There is a good selection of products. I also have the choice of having my items shipped to me, or stored in a secure personal location. I can also pick... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our service advisor, Dustin Kruger was very knowledgeable in the precious metal arena. He answered every question in a manner that I was able to understand. I have already made several purchases from... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Michael took time answering our questions. Made recommendations and was responsive to our wishes for our account. He kept informed about the progress of our purchase.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Goudhandelaar
  2. ook in
  3. Goud- en zilverhandelaar

Geschreven door het bedrijf

The United States Gold Bureau's mission is to provide expert advice, educational tools, and transactional assistance to investors seeking to grow their wealth, safeguard and protect their savings, improve the privacy of their holdings, or any number of other financial goals they might have. For over two decades, The United States Gold Bureau has been a trusted partner for precious metals investors, transacting more than $3 billion since 2003. We provide a secure, private, and transparent process to help our clients learn about, invest in, and sell gold, silver, platinum, palladium, and other precious metals. Whether your goal is to protect and safeguard your wealth or capitalize on the enduring value of precious metals, our dedicated team of precious metals experts is here to help you meet investment goals. Our comprehensive approach creates lasting relationships as we provide education, market-guided advice, and assistance in procuring or selling metals.

U.S. Gold Bureau

Geschreven door het bedrijf

The leading precious metals education and investment firm.
The U.S. Gold Bureau was founded to bring trust and integrity to all aspects of the precious metals acquisition process. Our goal is to always exceed our customer’s expectations by helping them to make better, more informed buying decisions. We understand that when acquiring precious metals, you have many choices to consider. Your Precious Metals Specialist will serve as a great resource to guide you step-by-step as you navigate through those choices. Each of our Precious Metals Specialists has been through an extensive training program and is well equipped to assist you at all stages of the process.

Free Phone Consultation for All New Clients

Avoid rookie mistakes that could cost you thousands of dollars. Learn the secrets of the pros.

Find out why so many investors are turning to gold. Get a free one-on-one phone consultation with one of our professional Precious Metals Specialists and receive a free security safe with your first qualifying purchase. There is no obligation and no sales pressure -- just the information you need to make an informed decision.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 61% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,7

Alle reviews

(1.608)

405 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Gold bureau always does well by me

Gold bureau always does well by me. The items i purchased are top notch. I expected nothing less .

29 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your great feedback! We're delighted to hear you're happy with your purchases and that our products continue to meet your expectations. We truly appreciate your trust and support! ⭐️

Beoordeeld met 5 van de 5 sterren

Adam is my go to guy for silver

Adam is my go to guy for silver! All good with the sales and service! Good job 👍

29 juli 2026
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Antwoord van U.S. Gold Bureau

We're thrilled to hear Adam continues to provide excellent service and support for your silver purchases. We appreciate your trust and look forward to serving you again! 👍

Beoordeeld met 5 van de 5 sterren

A very good experience

A very good experience. Staff very good, every thing happened as explained. Follow up very nice.

29 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your kind feedback! We're glad you had a great experience and that our team delivered on everything as promised. We appreciate your trust and support! 😊

Beoordeeld met 5 van de 5 sterren

Super satisfied.

It was another satisfying purchase. A once in a few lifetimes type of purchase as only once in a lot of years will a country have a 250th anniversary and this purchase was made because it reflects that. I am thankful for Dan's help to make the purchase.

29 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your continued trust and support! We're thrilled to hear you were satisfied with your purchase, and we'll be sure to share your kind words with Dan. Enjoy this special addition to your collection! 😊

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Thank you!!

29 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your kind words! We're thrilled to hear you received excellent customer service. We appreciate your support and look forward to serving you again! 😊

Beoordeeld met 5 van de 5 sterren

Don’t get left being an unsecured…

Don’t get left being an unsecured creditor like the poor folks that lost millions to the Rosalind scam that took people by advertising on Fox News!

Make sure who you know who you’re buying from. USGB is legit with legit audits and super legit controls. You will not be an unsecured creditor with the USGB. Buy safely, buy here.

29 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your trust and recommendation! We're proud to provide a secure and transparent experience, and we're grateful for your confidence in our team and processes. We appreciate your support and look forward to serving you again! 😊

Beoordeeld met 5 van de 5 sterren

Great place to buy precious metals.

Very good personnel, friendly, knowledgeable and enjoyable to work with. Great products, reasonable pricing and easy to do business with.

29 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your kind words! We're delighted to hear you found our team friendly, knowledgeable, and easy to work with. We appreciate your support and are glad you're happy with our products and pricing! 😊

Beoordeeld met 5 van de 5 sterren

beautiful coins

The coins were beautiful when they got here. I didn’t know when to expect them. I’m wonder if the US gold Bureau could give update online; such as your order is being packed, your order is on its way etc..

Eddie is always friendly and personable no matter how busy he gets.

29 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're delighted to hear you love your coins and appreciate your kind words about Eddie. We also appreciate your suggestion regarding order status updates and will be sure to share it with our team. Thank you for your continued support! 😊

Beoordeeld met 5 van de 5 sterren

Ron is doing great he knows what I like…

Ron is doing great he knows what I like and need he has found coins to fill up my void spots

29 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're glad Ron has been able to help you find the right coins to complete your collection. We appreciate your trust and look forward to assisting you with future additions! 😊

Beoordeeld met 5 van de 5 sterren

EXCELLENT &PROFESSIONAL

The broker knows the quality and scarcity of the items l invest in.
The consignment works well when it is time to use it.

29 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're pleased to hear you value the expertise of our team and that the consignment process has worked well for you. We appreciate your trust and support!

Beoordeeld met 5 van de 5 sterren

Great experience.

27 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're glad to hear you had a great experience. We appreciate your support and look forward to serving you again! 😊

Beoordeeld met 5 van de 5 sterren

USGB Has exceeded my expectations

USGB Has exceeded my expectations. One phone call
during one of my turbulent times, & Eddie said, "I will take care of it, Roger", boy did He ever! Eddie is the voice of Truth in its purest form!One can depend on an honest appraisal from any of the folks at USGB.
Believe it.
Thanks to all of the hard working diligent folks at USGB, Regards, Roger Omberg, USAF veteran

2 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your kind words, Roger! We're honored to have exceeded your expectations. We'll be sure to share your praise with Eddie and the rest of the team. We sincerely appreciate your trust, your support, and your service to our country.

Beoordeeld met 4 van de 5 sterren

Always pleasant to do business with…

Always pleasant to do business with Matthew;Rhonda deal with no other company Bill webber

27 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review, Bill! We're delighted to hear that Matthew and Rhonda always make your experience a pleasant one. We truly appreciate your loyalty and trust in U.S. Gold Bureau!

Beoordeeld met 5 van de 5 sterren

I got excellent help from my…

I got excellent help from my representative Shawn B. He helped me understand my investment choices and found one to meet my needs.

27 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're pleased to hear Shawn provided excellent guidance and helped you find an investment option that met your needs. We appreciate your trust and support!

Beoordeeld met 4 van de 5 sterren

The most important thing between a…

The most important thing between a customer and
a salesperson is communication
I’ve been buying gold, silver,palladium and platinum
for quite some time now and
your company take the longest
time for a buyer to receive their
precious metals,I believe that
why the sale person doesn’t have an answer for when a buyer will receive their purchase.

24 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your feedback and for your continued business. We understand that timely communication is important, and we appreciate your patience throughout the delivery process. Your comments help us improve, and we're grateful for the trust you've placed in our team. 😊

Beoordeeld met 5 van de 5 sterren

I TRUST U.S GOLD BUREAU

I TRUST U.S. GOLD BUREAU.
I have been dealing with Eddie Grier for years now.
1. Send them the money.
2. Order what you want that day. I mean that day or the next day.
3. They deliver fast. As soon as it’s packed and checked they send it. This step can take up to 15 days, but I have never waited that long.They overnight to you and your done.
Just a happy customer.
Ask for Eddie.

22 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your trust and loyalty! We're delighted to hear that Eddie has consistently provided excellent service and made the process smooth and reliable for you. We appreciate your support and recommendation! 😊

Beoordeeld met 3 van de 5 sterren

They was more plastic then gold eagle…

They was more plastic then gold eagle but the maple leaf were in small envelope why not the gold eagle!

22 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for sharing your feedback. We’re sorry to hear that the packaging of your Gold Eagles did not meet your expectations. We understand how presentation and packaging can be important, especially when purchasing precious metals.
Our representative had the opportunity to speak with you directly and appreciate you taking the time to discuss your concerns with us. We’re glad we were able to connect, and we truly appreciate your continued business and the opportunity to serve you again.
We value your feedback and will continue looking for ways to improve the experience for our customers.

Beoordeeld met 5 van de 5 sterren

As ordered

As ordered, timely delivery

20 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're glad your order arrived as expected and on time. We appreciate your trust and support! 😊

Beoordeeld met 5 van de 5 sterren

Fair pricing

Great price, friendly service, very knowledgeable

20 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're glad to hear you found our pricing fair and our team friendly and knowledgeable. We appreciate your support and trust in U.S. Gold Bureau! 😊

Beoordeeld met 5 van de 5 sterren

Good Service.

17 juli 2026
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Antwoord van U.S. Gold Bureau

Thank you for your review! We're glad to hear you had a positive experience with our service. We appreciate your support and look forward to serving you again! 😊

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