U.S. Gold Bureau Reviews 

1.599
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our service advisor, Dustin Kruger was very knowledgeable in the precious metal arena. He answered every question in a manner that I was able to understand. I have already made several purchases from... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I RECEIVED THE SWISS BAR AND ITS A BUTIE. I WILL NEVER USE THIS ADDRESS IN THE FUTURE AS THIS MAD HOUSE FULL OF OLD FARTS LIKE MY SELF, HAS 3 TO 6 DUPLICATE APPARTMENT NUMBERS AT 8800,88... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Agent David Nguyen is a professional in every way. He's a gem amongst gems,he made it possible for me to have a great experience with the US GOLD BUREAU.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

USGB Has exceeded my expectations. One phone call during one of my turbulent times, & Eddie said, "I will take care of it, Roger", boy did He ever! Eddie is the voice of Truth in its purest form!On... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Goudhandelaar
  2. ook in
  3. Goud- en zilverhandelaar

Geschreven door het bedrijf

The United States Gold Bureau's mission is to provide expert advice, educational tools, and transactional assistance to investors seeking to grow their wealth, safeguard and protect their savings, improve the privacy of their holdings, or any number of other financial goals they might have. For over two decades, The United States Gold Bureau has been a trusted partner for precious metals investors, transacting more than $3 billion since 2003. We provide a secure, private, and transparent process to help our clients learn about, invest in, and sell gold, silver, platinum, palladium, and other precious metals. Whether your goal is to protect and safeguard your wealth or capitalize on the enduring value of precious metals, our dedicated team of precious metals experts is here to help you meet investment goals. Our comprehensive approach creates lasting relationships as we provide education, market-guided advice, and assistance in procuring or selling metals.

U.S. Gold Bureau

Geschreven door het bedrijf

The leading precious metals education and investment firm.
The U.S. Gold Bureau was founded to bring trust and integrity to all aspects of the precious metals acquisition process. Our goal is to always exceed our customer’s expectations by helping them to make better, more informed buying decisions. We understand that when acquiring precious metals, you have many choices to consider. Your Precious Metals Specialist will serve as a great resource to guide you step-by-step as you navigate through those choices. Each of our Precious Metals Specialists has been through an extensive training program and is well equipped to assist you at all stages of the process.

Free Phone Consultation for All New Clients

Avoid rookie mistakes that could cost you thousands of dollars. Learn the secrets of the pros.

Find out why so many investors are turning to gold. Get a free one-on-one phone consultation with one of our professional Precious Metals Specialists and receive a free security safe with your first qualifying purchase. There is no obligation and no sales pressure -- just the information you need to make an informed decision.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 81% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,7

Alle reviews

(1.599)

445 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The entire staff at Gold are efficient

The entire staff at Gold are efficient, honest and reliable. I always enjoy working with them. Thanks for the Liberty Silver Dollar. Tim

28 september 2026
Logo U.S. Gold Bureau

Antwoord van U.S. Gold Bureau

Thank you, Tim, for your kind words and continued trust in our team. We're delighted to hear that you've found our staff to be efficient, honest, and reliable. Building lasting relationships with our clients is something we value greatly, and we're glad you enjoy working with us. We hope you enjoy your Liberty Silver Dollar, and we look forward to assisting you again in the future!

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

Is that you can trust US GOLD Bureau

I’ve been dealing with this companysince 2020 and all I can say is it was one of the best decisions of my life they will assign you a special person to work with you and that person will stick with you and help you to learn what they feel is best for youto purchase without pressure of trying to make you purchase something that you don’t want or even know about, I have personally developed a relationship as a good friend to my associate with US GOLD not only with that person but everyone else that I speak to, they treat you like family I would not go anywhere else. I would recommend them to anybody, especially if you’re just getting started. I made some great investments and I’m very pleased.

25 september 2026
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Antwoord van U.S. Gold Bureau

Thank you for your thoughtful review and for trusting U.S. Gold Bureau since 2020. We are honored to have been part of your precious metals journey and are thrilled to hear that your representative has provided guidance, education, and support without pressure. Building lasting relationships with our clients is one of our top priorities, and it's wonderful to know you feel like part of the family. We sincerely appreciate your recommendation and look forward to continuing to serve you for years to come.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

The U.S

The U.S. Gold Bureau has not disappointed me with any of my transactions.

25 september 2026
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Antwoord van U.S. Gold Bureau

Thank you for your continued trust in U.S. Gold Bureau. We are delighted to hear that we have consistently met your expectations and that your transactions with us have been positive. We truly appreciate your confidence in our team and look forward to assisting you with your future precious metals needs.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

I buy silver from them and their…

I buy silver from them and their service, price, and delivery are great. They send out reminders if they are having specials which is a plus.

21 september 2026
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Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're delighted to hear that you've had a great experience with our service, pricing, and delivery. We're also glad that our special offers and updates have been helpful. We truly appreciate your business and look forward to continuing to serve your precious metals needs.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

Great service

21 september 2026
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Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're delighted to hear that you received great service. Providing exceptional customer care and support is our top priority, and we truly appreciate your trust in U.S. Gold Bureau.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

Well packaged, on time

Great service team. Knowledgeable

23 maart 2026
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Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're delighted to hear that you found our team knowledgeable and that your experience was supported by great service. We're also pleased that your order arrived well packaged and on time. We truly appreciate your support and thank you for choosing U.S. Gold Bureau.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

The whole experience was very pleasant

The whole experience was very pleasant. Ryan assisted me with making good and reasonable choices. He was very informative and was able to answer my questions thoroughly. Transactions were easy and I received my products in a timely manner. The metals I ordered are very beautiful, and I am very happy to own them. Thank you!

18 september 2026
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Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're delighted to hear that your Goldbacks and Silverbacks have become great additions to your collection. It's wonderful to know that you've enjoyed building your collection with these unique pieces. We appreciate your support and look forward to helping you discover more exciting additions in the future.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren
Logo U.S. Gold Bureau

Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're delighted to hear that you've consistently received good service and that your orders have arrived on time. Providing reliable service and a positive experience for our customers is something we take great pride in. We truly appreciate your continued trust and support.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

That you are an honest company!

Our rep at is very personable very kind. We’ve been with her from the spring of 22 till the fall of 26. We’re very happy with her.. if we say, we don’t want to buy something. She doesn’t keep pushing us and pushing and pushing trying to sell. She listens to us and we get what we want is the bottom line.

28 september 2026
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Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're delighted to hear that you've found our company honest and that your representative has provided such personable and caring service over the years. Building long-term relationships with our customers and respecting their investment goals without pressure is something we take great pride in. We truly appreciate your trust and continued support.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

Great Service by Rep

Great service by rep

18 september 2026
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Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're delighted to hear that you received great service from your representative. Providing knowledgeable guidance and exceptional customer support is what we strive for every day, and we truly appreciate your trust in U.S. Gold Bureau.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

Antonio is a rock star.

Antonio was a star….he rocked it. Got things DONE….I appreciate him very much. I had a great experience in a very hurried transaction. They were superstars.

18 september 2026
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Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're delighted to hear that Antonio provided such outstanding service and helped make your experience a great one. It's wonderful to know that he was able to get things done quickly and efficiently during a time-sensitive transaction. We'll be sure to share your kind words with Antonio and the team.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

Service was great and staff is…

Service was great and staff is knowledgeable!

15 september 2026
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Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're delighted to hear that you received great service and found our team knowledgeable. Providing exceptional customer service and expert guidance is a top priority for us, and we truly appreciate your support.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

This company has been consistently…

This company has been consistently honest and trustworthy, and I’m very pleased. All the sales reps and others have been caring and have done their jobs well.

31 augustus 2026
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Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're delighted to hear that you've consistently found U.S. Gold Bureau to be honest and trustworthy. Providing caring, knowledgeable service and building lasting relationships with our customers are top priorities for us. We truly appreciate your kind words and your confidence in our team.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

Great purchase experience.

Great purchase experience.

29 juni 2026
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Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're delighted to hear that you had a great purchase experience. We appreciate your support and are grateful for the opportunity to serve you.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

Trustworthy company.

My agent guided me how to purchase. They were very professional and friendly, treated me like family. They are stay in contact keeping me updated on values. I’m very pleased with my purchase. Very trustworthy company.

31 augustus 2026
Logo U.S. Gold Bureau

Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're delighted to hear that your representative provided professional, friendly guidance and helped make the purchasing process a positive experience. Building lasting relationships and keeping our customers informed are top priorities for us, and we're pleased to know that you feel like part of the U.S. Gold Bureau family.

We truly appreciate your trust and are grateful for your kind words.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 1 van de 5 sterren

My Package was Empty!!

My Package was Empty!!!
Fedex delivered an empty box. I filled a Police report. Was assured your security department would contact me. Never heard a peep from them or my sales associate. My latest phone call to him was unanswered and my call was never returned.
I want a Complete refund of my money Plus any interest my money would have earned while it was in your hands

31 augustus 2026
Logo U.S. Gold Bureau

Antwoord van U.S. Gold Bureau

Thank you for your feedback. We're very sorry for the frustration this experience caused, especially not hearing back as promised from our team. That falls short of what we expect, and we are actively working on a resolution with you now. We truly appreciate your patience as we finish making this right. Please don't hesitate to call us directly if you have any further questions. We appreciate you taking the time to share this, and your feedback helps us continue to improve our customer experience.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

Easy shipment

Placed my order and didn't have to worry about a thing. The box came packed very well in a discreet package.

31 augustus 2026
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Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're so glad your order arrived safely and that the packaging gave you peace of mind. Providing secure, reliable shipping is something we take great pride in. We truly appreciate your business and support!

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

Great sales person and 5 star history.

Great sales person and 5 star history.

31 augustus 2026
Logo U.S. Gold Bureau

Antwoord van U.S. Gold Bureau

Thank you so much for the kind words! We're thrilled to hear you've had a great experience with your representative. We truly appreciate your trust and support, and look forward to our continued relationship!

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

Beautiful coin

Mike Ferguson is a wonderful representative of U S Gold Bureau. I enjoy buying gold and silver and seeing the beautiful coins and bullion when I open the boxes.

31 augustus 2026
Logo U.S. Gold Bureau

Antwoord van U.S. Gold Bureau

Thank you for your feedback! We're delighted to hear that Mike has been such a wonderful representative, and that opening your boxes to beautiful coins and bullion brings you joy. Creating moments like these through personalized service and expertise is something we take great pride in. We truly appreciate your trust and support.

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

Beoordeeld met 5 van de 5 sterren

Great service and care

Tracy Henry is the individual with whom I do business. She is GREAT! She listens carefully, makes good recommendations, follows up and checks in periodically to review everything. Products come in a timely manner and as expected.

31 augustus 2026
Logo U.S. Gold Bureau

Antwoord van U.S. Gold Bureau

Thank you so much for the kind words! We're thrilled to hear Tracy has taken such great care of you—listening, following up, and making sure everything arrives just as expected. We'll be sure to share your feedback with her. We appreciate your business and look forward to our continued relationship!

Best regards,
U.S. Gold Bureau Team
(800) 775-3504

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