Tracy always takes good care of us and lets us know when there are good buys available. We have recommended her to many other friends and family. Our portfolio has grown more than we expected which is... Toon meer
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I have a good relationship with my consultant. There is a good selection of products. I also have the choice of having my items shipped to me, or stored in a secure personal location. I can also pick... Toon meer
Our service advisor, Dustin Kruger was very knowledgeable in the precious metal arena. He answered every question in a manner that I was able to understand. I have already made several purchases from... Toon meer
Bedrijf heeft geantwoord
I RECEIVED THE SWISS BAR AND ITS A BUTIE. I WILL NEVER USE THIS ADDRESS IN THE FUTURE AS THIS MAD HOUSE FULL OF OLD FARTS LIKE MY SELF, HAS 3 TO 6 DUPLICATE APPARTMENT NUMBERS AT 8800,88... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The United States Gold Bureau's mission is to provide expert advice, educational tools, and transactional assistance to investors seeking to grow their wealth, safeguard and protect their savings, improve the privacy of their holdings, or any number of other financial goals they might have. For over two decades, The United States Gold Bureau has been a trusted partner for precious metals investors, transacting more than $3 billion since 2003. We provide a secure, private, and transparent process to help our clients learn about, invest in, and sell gold, silver, platinum, palladium, and other precious metals. Whether your goal is to protect and safeguard your wealth or capitalize on the enduring value of precious metals, our dedicated team of precious metals experts is here to help you meet investment goals. Our comprehensive approach creates lasting relationships as we provide education, market-guided advice, and assistance in procuring or selling metals.
U.S. Gold Bureau
Geschreven door het bedrijf
- The leading precious metals education and investment firm.
- The U.S. Gold Bureau was founded to bring trust and integrity to all aspects of the precious metals acquisition process. Our goal is to always exceed our customer’s expectations by helping them to make better, more informed buying decisions. We understand that when acquiring precious metals, you have many choices to consider. Your Precious Metals Specialist will serve as a great resource to guide you step-by-step as you navigate through those choices. Each of our Precious Metals Specialists has been through an extensive training program and is well equipped to assist you at all stages of the process.
Free Phone Consultation for All New Clients
Avoid rookie mistakes that could cost you thousands of dollars. Learn the secrets of the pros.
Find out why so many investors are turning to gold. Get a free one-on-one phone consultation with one of our professional Precious Metals Specialists and receive a free security safe with your first qualifying purchase. There is no obligation and no sales pressure -- just the information you need to make an informed decision.
Contactgegevens
203 Heritage Grove Road, 78641, Leander, Verenigde Staten
- 800-775-3504
- contactus@usgoldbureau.com
- usgoldbureau.com
4,7
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you had a great purchase experience. We appreciate your support and are grateful for the opportunity to serve you.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Trustworthy company.
My agent guided me how to purchase. They were very professional and friendly, treated me like family. They are stay in contact keeping me updated on values. I’m very pleased with my purchase. Very trustworthy company.
31 augustus 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that your representative provided professional, friendly guidance and helped make the purchasing process a positive experience. Building lasting relationships and keeping our customers informed are top priorities for us, and we're pleased to know that you feel like part of the U.S. Gold Bureau family.
We truly appreciate your trust and are grateful for your kind words.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
My Package was Empty!!
My Package was Empty!!!
Fedex delivered an empty box. I filled a Police report. Was assured your security department would contact me. Never heard a peep from them or my sales associate. My latest phone call to him was unanswered and my call was never returned.
I want a Complete refund of my money Plus any interest my money would have earned while it was in your hands
31 augustus 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback. We're very sorry for the frustration this experience caused, especially not hearing back as promised from our team. That falls short of what we expect, and we are actively working on a resolution with you now. We truly appreciate your patience as we finish making this right. Please don't hesitate to call us directly if you have any further questions. We appreciate you taking the time to share this, and your feedback helps us continue to improve our customer experience.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Easy shipment
Placed my order and didn't have to worry about a thing. The box came packed very well in a discreet package.
31 augustus 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're so glad your order arrived safely and that the packaging gave you peace of mind. Providing secure, reliable shipping is something we take great pride in. We truly appreciate your business and support!
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Antwoord van U.S. Gold Bureau
Thank you so much for the kind words! We're thrilled to hear you've had a great experience with your representative. We truly appreciate your trust and support, and look forward to our continued relationship!
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Beautiful coin
Mike Ferguson is a wonderful representative of U S Gold Bureau. I enjoy buying gold and silver and seeing the beautiful coins and bullion when I open the boxes.
31 augustus 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that Mike has been such a wonderful representative, and that opening your boxes to beautiful coins and bullion brings you joy. Creating moments like these through personalized service and expertise is something we take great pride in. We truly appreciate your trust and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Great service and care
Tracy Henry is the individual with whom I do business. She is GREAT! She listens carefully, makes good recommendations, follows up and checks in periodically to review everything. Products come in a timely manner and as expected.
31 augustus 2026
Antwoord van U.S. Gold Bureau
Thank you so much for the kind words! We're thrilled to hear Tracy has taken such great care of you—listening, following up, and making sure everything arrives just as expected. We'll be sure to share your feedback with her. We appreciate your business and look forward to our continued relationship!
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
I will never use this company ever again !
Have an order placed all the way from July and still have not received any delivery as of September 11, 2026. However, they continue to harass me to purchase more items and now they are asking me for a review. I have yet to receive my order and have called on numerous occasions to get updates. They have already been paid in full and are holding my money yet. I can’t get the items that I have paid for very unprofessional and very dissatisfied with their services.
31 augustus 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback, and we understand the wait on this order was frustrating. Our records now show your order as delivered. If that's not the case on your end, please reach out to us directly and we'll look into it right away. This product was a new release with a longer delivery window, which should have been communicated more clearly at the time of your order. We also want to assure you that our outreach is never meant to feel like pressure, and we'd welcome the chance to address any remaining concerns. We appreciate you taking the time to share this, and your feedback helps us continue to improve our customer experience.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Antwoord van U.S. Gold Bureau
Thank you for the wonderful feedback! We're so glad every transaction has been smooth for you. We truly appreciate your business and look forward to serving you again!
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Beginner Friendly Company
The companies representative was very helpful to a new buyer as myself. The site has a very good coverage of the history of the Silver Eagle coins I was looking at. The reason for the 4 stars was due to the long delay in delivery of a purchase I made with them.
31 augustus 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback and for your 4-star review. We're delighted to hear that our representative was helpful and that you found the information on Silver Eagle coins valuable as a new buyer.
Your feedback helps us continue to improve the customer experience, and we're grateful for the opportunity to assist you on your precious metals journey.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Company has transparency and integrity
Company has transparency and integrity. They always answer the questions that I have in an honest truthful manner. Other dealers i find avoid straight answers many times.
31 augustus 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you value our transparency and integrity. Providing honest answers, clear communication, and helping our customers make informed decisions are top priorities for us. We truly appreciate your trust in U.S. Gold Bureau and are grateful for the opportunity to serve you.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Nathan Lewis has an excellent sense of…
Nathan Lewis has an excellent sense of what a I should be doing and gives me the right advice at the right time.
31 augustus 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that Nathan has provided timely guidance and valuable insights to help you make informed decisions. Helping our customers achieve their goals through personalized service and expertise is something we take great pride in. We truly appreciate your trust and support.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Great place to buy precious metals.
I bought precious metals from them many times since 2018 and I've never had a problem with them. Their prices are not that much over spot. I have no complaints about doing business with these people.
31 augustus 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you've had positive experiences with U.S. Gold Bureau over the years. Providing competitive pricing, reliable service, and a smooth purchasing experience are top priorities for us. We truly appreciate your continued trust and business since 2018.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Great people
31 augustus 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you've had a positive experience with our team. Providing exceptional service and building lasting relationships with our customers are top priorities for us. We truly appreciate your support and thank you for choosing U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you're enjoying your experience with us and that you're already looking forward to adding more to your collection. We appreciate your enthusiasm and are grateful for the opportunity to serve your precious metals needs.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you consider U.S. Gold Bureau a very good company. We appreciate your trust and support and are grateful for the opportunity to serve your precious metals needs.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
It was pretty easy to maneuver through…
It was pretty easy to maneuver through the different fields to get things done.
24 augustus 2026
Antwoord van U.S. Gold Bureau
Thank you for your feedback! We're delighted to hear that you found the process easy to navigate and complete. Providing a simple and user-friendly experience for our customers is a top priority, and we appreciate you taking the time to share your experience.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Great personalized service
Great personalized service.
Fast delivery.
Good communication for the OOS items.
Quick resolution of a minor problem.
I will keep buying here.
19 augustus 2026
Antwoord van U.S. Gold Bureau
Thank you for your review! We're delighted to hear that you enjoyed our personalized service, fast delivery, and clear communication regarding out-of-stock items. We're also pleased that our team was able to quickly resolve the minor issue you experienced. Your continued trust and support mean a great deal to us, and we look forward to serving you again in the future.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Antwoord van U.S. Gold Bureau
Thank you for your review! We're grateful for your kind words and pleased to hear that you had a positive experience with our team. Your feedback means a great deal to us, and we appreciate the opportunity to serve you.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Very helpful and knowledgeable
Very helpful and knowledgeable, goes a long ways in making good choices on investments and I have zero complaints with mine.
17 september 2025
Antwoord van U.S. Gold Bureau
Thank you for your review! We're thrilled to hear that you found our team helpful and knowledgeable. Providing the information and guidance needed to make confident investment decisions is something we take great pride in. We truly appreciate your trust and are delighted to know you've had a positive experience with us.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
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