VanPimps Reviews 

Window arrived with an 8cm scratch on it, called up and they said we had to provide a photo, did this and they only offered a 20 percent discount even though the consumer rights act says we are entitled to a full refund or replacement free of charge without any inconvenience to ourselves. Also their terms and conditions say you only have 14 days to let them know about damaged goods this is completely misinformed it doesn't matter what they say in their terms and conditions this is not in line with the consumer rights act of 2015 for faulty items please don’t listen to them. We did however report this within the time frame specified in their terms and also did everything they asked. Really disappointed as we wanted to buy many more things from them including a side opening window. Expected better from a van life company.

Update they sent out a replacement window so I have changed this to 3 stars. The reason it isnt 5 is they did not offer this as an option until after I complained with our consumer rights and wrote this review. Their initial email only stated they would offer a partial refund so it isn't quite as their response makes it seem. It should always be an option to replace it or refund and that should have been stated without us pointing out our rights and they are misinforming people by saying they only have 14 days to report a fault. This is untrue and against the consumer rights act.

windows are great the shipper fedex wasnt that great box rip open and wet and the free bit that u sent was not in box not van pimps fault

Quick delivery, easy installation, great product :)

Product is great quality. Was delivered in a couple of days. Only problem I have is that I bought the fitting kit with the adhesive. As soon as I started putting the adhesive on I knew there wouldn't enough. Had to put a really thin bead of adhesive on and sure enough, it leaked. Fitting kit needs to have 2 tubes of adhesive in it.

Great service and product thank you

Travelled here to purchase some side windows and fitting kits. Extremely helpful and very friendly. Windows all fitted now and very happy with the quality thank you van pimps

Ordered some black side bars for my citroen Relay van. Nice product, packed well and timely delivery.
Order went very easily.
The bars were a bit fiddly to fit as instructions didnt say what fixings went where so it took a bit of working out. Also the instructions suggest that the fixings should be tightened with a torque wrench but no torque setting on the instructions.
Once fitted though the product is very nice and gives a nice look to the van.

Great curtains, very speedy delivery! However we were missing the curtain end stoppers and all of the screws. Tried to contact on two occasions but gave up. Unable to find email to contact

The rear window that I bought wasn't the best fit it didn't sit flush to the tailgate frame I nearly returned it but in the end I hammered the frame a little then used f-clamps to force the glass flush a bit of a nightmare really

Sliding window supplied by their commercial partner Trade Van Windows to the company doing my conversion. The slider leaks, when my fitter contacted them they openly admitted it's a known issue and the best they could offer was to send a new endstop and some silicone sealer to "fix it yourself". Really not acceptable, if the product is faulty it needs replacing not bodging. Presumably if that doesn't fix it it becomes my fault for not "doing it properly" Really, really very poor. Suggested to my fitter he switches supplier.

The windows I've ordered fit PERFECTLY. No bowing outwards or inwards. Perfectly aligned to the panel. The ONLY gripe I would say is the amount of primer given isn't enough. I received realistically enough for one window. Bonding adhesive wasn't so bad one tube per side is about spot on. But a little less stingey with the primer would have been useful 😉

Delivered the following day as stated.
The only way to improve the service would be to fit it as well 😂

Amazing product ! Amazing price ! Amazing delivery !
Bought Crafter 2+1 seat and steering wheel cover , black with grey superb .
⭐️⭐️⭐️⭐️⭐️ all round experience 👍

Stewart

Fast reliable service ,the only fault was the courier service dont let you know when they are delivering ,i was about to go out when he turned up

From communications to delivery which was very fast the cab curtains are of beautiful quality and a great fit.
We would totally recommend VanPimps and if we need any items in the future will be ordering from them again!

So impressed with how quick the service is at Vanpimps. Arrived in good time and excellent quality. I’m not at the stage to fit in the windows yet but I’m sure they won’t disappoint! I’ll definitely be back to order more products for my van build :)

purchased a Renault master window for a short wheel base low roof van
it stated in their description that it would be slightly over sized but it did not state it was for a high roof van so I purchased it and it wouldn't fit I asked if they could provide the correct size and they couldn't and they said if I wanted to send back it would be my problem to pay postage and that a certain percentage would be taken off the amount I paid for it this has been a crap service considering this is my family car and this is all they offer maybe had more to your description wouldn't use this company again

Thank you for your response. Please can you send me a new one. Please can you check its not also got a hole? Also any tips on removing the old one? Something to counter the bonding?

Thank you.

Ordered windows for back of Citroën Relay and both sides. The drivers side window has an opener. I'd read after purchase some comments about leaks. Fitted mine Saturday and noticed a small hole in bottom of external opener frame.
I messaged Van Pimps, and sent photos. They said it will be fine, suggested belt and braces I fill the hole with bonding. Which I've now done. The windows look great and were a perfect fit. Due to cost you'd have expected no holes, and a better response.

Good selection of goods for all vehicles and good delivery times.