Had an issue with some pods I bought leaking. Emailed and got a response straight away. I was given advise to try a different ohm, replacement pack sent out free of charge. Very helpful, polite a... Toon meer
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Lees wat reviewers zeggen
This is the second time im ordering and I couldn't be more impressed. The fast free delivery is insane and I claimed a free Lost Mary from my previous order, sent an email to claim it in my next order... Toon meer
Just bought 4 complete vape sets with 2 pods in each, on sale. Absolute bargain! Delivered on time, great customer service and I could not recommend this company higher. They answer any questions srr... Toon meer
First time bought from them, delivery next day and free chocolate and free vape next time i order from them. Plus flavours for cbd is unbelievible good, i was suprised for the quality. 5* no questions... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Vaping, kept simple. Please leave reviews if you have had a positive experience with vape.co.uk. If we haven't got it right this time, let us know how we can improve!
Contactgegevens
Firdale Tews End Lane, NN127NQ, Paulerspury, Verenigd Koninkrijk
- helpers@vape.co.uk
- vape.co.uk
Heeft nog niet op negatieve reviews gereageerd
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First time using this company
First time using this company, not received vape etc yet but they have emailed me with updates which is refreshing from a company 😀
Looking forward to trying the products
Parcel supposedly handed over to DHL…
Parcel supposedly handed over to DHL but never delivered, just permanently delayed. This company comes across like a scam.. still waiting for my refund.
Excellence as ever
Brilliant company, especiallyEmma, great range ofsmoking paraphernalia at great prices, huge choice & the IVG classic orange is amazing
So easy & super quick
So easy & super quick. Confirmation email on Saturday afternoon to say my order had been completed & all within 10 or so minutes!! I have used this Company before & will continue to do so, 5 star customer service. Thank you Liam keep up the fantastic service.
Efficiency is key
You had exactly what I needed and delivery was very efficient will be ordering again
Always a great company to deal with
Always a great company to deal with, the people are brilliant!
I have now ordered twice
I have now ordered twice with this company and I have always received my order the next day and on my first order I received a freebie to be added to next order and it was such an easy process contacting the company. 100% recommend this company to anyone on vapes or looking to go on to them
A Rare Gem, Shining Bright Amid The Dullness Of Mediocrity.
I am simply going to past in my copied reply to an email I received this morning. I made my first order with this company last night, having found a product I was looking for at the price I wanted to pay. I'd never heard of them before, and until I discovered there was an unintentional issue with my order, had no idea how different this company was. My response to the email I received this morning says it all. Here it is:
"Wow!
...what an absolute breath of fresh air. Honest, transparent, decent, and timely communication. Thank you, so very much for holding, and expressing, values which sadly, are rarely found, certainly in this day and age.
I very much look forward to receiving my order, am not in the least inconvenienced by your unintended error, and am delighted to have found a new supplier that I can trust, and feel a mutual respect with. I don't buy many vaping products, so will never be a high revenue customer. But I will be a loyal one, having had this experience with you.
Many thanks, and warm regards,
Peter"
Exceptional service
Credit where’s credit due. Ordered from this company on a Sunday afternoon and the items were delivered by Monday morning. Yes, they were slightly dearer than what I’ve previously paid with other companies but delivery was free and it’s worth every penny to get service like this. Well done and thank you.
Good price
Good price. Next day delivery. Great help if you need.
Great website
Used this site for a while now. Very good customer service. Next day delivery. Recommend this for anyone who vapes.
After sending an email regarding a…
After sending an email regarding a lost/late delivery,I was expecting a reply in a day or two but to my surprise within 15 minutes I received an email from a customer representative called Shelley who apologised and said they will resend out the order straight away.
Awesome customer service from Shelley and a great way to keep customers.
Many thanks for the Uber fast reply Shelley.
Kind regards.
Great service
Recently moved areas and had to stop using my beloved vape shop. Took a risk going online as I prefer face to face shopping. The risk was well worth it! Good prices, swift service, and help when you need it! Even a wee chocolate for free! Cheers guys!
So helpful
Brilliant and speedy solution to an issue, you are the best!
Very happy customer, as always. Thank you.
Thanks so mutch for your help today …
Thanks so mutch for your help today amazing customer service and quick response forget the rest vape.co.uk are one of the best pat ahern
Great company and excellent staff
Everything I needed,easy to use website with great deals & next day delivery included, I don't know how they do it! Customer service are excellent and very helpful especially Emma who was particularly kind, understanding & very helpful, thank you so much Emma 😃
Great company
Great company who get back to you really quickly! Very helpful if you have an enquiry. Easy to order from and quick delivery.
Will definitely use this company again.
Very pleased with the service.
Customer service amazing
Customer service amazing, had a mix up with my order and vape.co.uk promptly sorted it out. I’ve been ordering for a while now from here and wouldn’t shop anywhere else. Next day delivery is brilliant. Would HIGHLY recommend this company
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