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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Let’s start by saying Vape Royalty knows what they’re doing. At least in the customer service part of the company. My order was damaged but the moment I told Customer Service they sent me a new order... Toon meer

Beoordeeld met 2 van de 5 sterren

Did not get a confirmation email about my order in processing or shipping information. Did not receive my full order. Have try to contact them 5 times and nothing. Have been getting charged 7 dollars... Toon meer

Beoordeeld met 5 van de 5 sterren

Best Vape shop that I have bought from, hands down! Prices are way better than my local shops, and other online platforms. Their customer service is the best I've seen, Katherine is seriously the bes... Toon meer

Beoordeeld met 2 van de 5 sterren

Placed a $200 order on 7/14 and never recieved! Sent multiple emails with no response. Website still shows order as processing. I have started a dispute with CC company. I Cant get an answer from cust... Toon meer

Bedrijfsgegevens

  1. E-sigarettenwinkel
  2. Tabakswinkel

Informatie afkomstig van verschillende externe bronnen

At VapeRoyalty, we offer the lowest prices on the latest vaping gear, e-juices & more. Vape Royalty is your premier online vape shop for everything e-cigarette related.


Contactgegevens

2,3

Slecht

TrustScore 2.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

My go to Vape store

The Vape royalty always has what I need on stock and I can usually get it pretty quick within a few days as of today I just quit going to my local guy even though he was a good friend he just never has what I need you guys just gained a pretty good customer You guys are great thank you.

19 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love this company!

Love this website, amazing customer service and great prices. Shipping can be a lot but everything else outweighs it. Only vape shop I shop from!

16 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is the only company I use for vape…

This is the only company I use for vape products. They go above and beyond to make sure their customers have the best experience possible. I recently just had an issue with an order I placed with them and USPS lost the item. We messaged back and forth and they gave me all the respect in the world. Once we waited a decent amount of time they just apologized to me and sent me the same order on them free of charge. This was USPS's problem, but vape royalty went out of their way to make it right.
This is a wonderful company and the only one I will deal with.

24 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Consistent Quality and Service

I've been ordering my vape hardware and juice from Vape Royalty for a few years and they always provide quality products and great customer service.
Recently had a defective pod device and they worked with the manufacturer to resolve the issue. My device was conveniently replaced without any issues.

12 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My order was lost by the postal service…

My order was lost by the postal service and I was a little frustrated. However, I reached out to customer service and they assured me they would ship my order again and I received it much sooner than expected. The level of communication and dedication to good customer service is apparent in all of the staff I’ve spoken with.

3 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service! Good product choice, excellent prices. Prompt. Delivery. I have been buying from vape royalty for years and will continue to do so

4 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Order Issue

I placed an order with Vape Royalty and had a mistake on the order. I contacted them immediately and their representative Christine was able to rectify the issue without any hassle on my part. I have needed customer service in the past, I will say they are easy and efficient with an email contact and they always have been able to resolve my concerns. Thank you VR, D.Harris

19 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Awesome service!

Been ordering from them for a year now and they’ve always been helpful. Ordered the wrong juice before and emailed them and they made the change before shipping. Got a defective device recently and without issue the replacement is on the way

29 september 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Had a new Smok pod arrive DOA, requested replacement

Had a new Smok Novo 4 pod arrive DOA. Sent a email to VR's customer svc. I was rather surprised to be asked to provide a quick video proving it would not charge or power on but OK, sure, for their vendor warranty I can agree. Took a few checkup emails over the next couple of weeks (hence 4*) but VR eventually did ship me a new unit so overall happy with the experience. Any prior purchases have been great from the excellent website search ability to timely shipment (and certainly competitive prices)!

14 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service and selections…

Great customer service and selections to choose from. Good pricing. Fast delivery. I bought 3 bottles of my favorites, one came to me leaking. I emailed their customer service, and by 24 hrs., they sent me out a replacement bottle. Excellent!!!! I am a repeat customer.

8 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Greatest Online Vape Company of all…

Greatest Online Vape Company of all time..
I have been vaping for over 10 yrs and have used various online companies for my wide needs of vaping products & accessories until I found Vape Royalty, they are hands down the overall best company around from the latest & updated devices, to their vast selections of juices and accessories, to their prompt processing of my orders to their fast shipping & deliveries.
They have the best Customer Service Representative that take care of their customers.
I highly & gladly recommend Vape Royalty to all my friends in the vaping community..
Great Work Guys
Keep up the Great Work
SATISFIED CUSTOMER FOR LIFE

Roland Casarez
San Antonio Texas

7 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is a legit review

This is a legit review, and I'll say that they are my first stop online for my vape equipment, and they are indeed a very "real" and honest company. I had my doubts with ordering vape online as I had my shop locally in LBC shut down. This company is quick to respond via email too. You're not going to go wrong with Vape Royalty. They have a huge catalog of flavors and the best pricing. Keep in mind (as I had to) that you must expect that your products are being shipped and you should be patient and allow 2-3 weeks for US Postal to complete the delivery as in my case. In your case it could be much less. In my case I live in a security building and USPS didn't even try and turned around and didn't deliver, instead I have to go to the Post Office to pick up the parcel. And I ran out of juice 3 weeks ago, so I'm climbing the walls lol. Yet this has nothing to do with Vape Royalty, they have been excellent. Thank you for everything you do. ac

28 augustus 2022
Review zonder uitnodiging

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