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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

The Vapium Lite is my first vaporizer. Is using a vapourizer supposed to feel like ... nothing? Oh, somewhere in the multipIe draws I got a brief bit of flavor. No visible smoke. And after a while I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The Vapium Lite is a decent portable device that is affordable. It is very portable and hides conveniently in your hand. The built in stir tool makes it even more worth it. It's simple to use and p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

professionally engineered tool. owned over a year, 2,000 cycles +, dropped in water with usb port open, still works like new. Maximal THC extraction with the adjustable control settings, great bluet... Toon meer

Beoordeeld met 3 van de 5 sterren

Thin clouds, not much flavor (this is the first model). Chamber rubber band is a necessity otherwise the chamber lid falls off the the herbal materials gets all over. The magnet is not strong enough... Toon meer

Bedrijfsgegevens

  1. Apotheek

Informatie afkomstig van verschillende externe bronnen

Reliable tools for the bold vapor enthusiast - those who need durable portable devices that can perform wherever the trail may lead, and beyond.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

309 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Missing half of the delivery

Missing half of the delivery, but was promptly updated on status

19 februari 2019
Review zonder uitnodiging
Logo Vapium

Antwoord van Vapium

Chris,

Your items were shipped from different locations, so the other one is arriving a bit later than the first. Sorry about that!

Beoordeeld met 5 van de 5 sterren

I was on the hunt

I was on the hunt for a serious outdoorsmans vape, and i found it. This thing is a machine. Works like a charm rain or shine BUY IT NOW!

18 februari 2019
Review zonder uitnodiging
Logo Vapium

Antwoord van Vapium

Glad you are enjoying the Summit+

Beoordeeld met 4 van de 5 sterren

Warranty

I purchased my vaporizer back in 2017, had no issues, product was great, great service too. Then about a year later, I started having issues. Thinking I would have to pay for repairs, I contacted the help centre and they were great. Turns out the problem was known, they are sending me a new vaporizer free of charge, I just pay for shipping. Only giving 4 stars because I did need to get a replacement but other than that I would recommend it.

7 februari 2019
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Issues with processing payment and…

Issues with processing payment and getting product sent out but was resolved quickly and professionally. Looking forward to putting my vl to use!

29 januari 2019
Review zonder uitnodiging
Logo Vapium

Antwoord van Vapium

Sorry about the initial difficulty, hope Lite is serving you well

Beoordeeld met 5 van de 5 sterren

Arrived in nice Apple like packaging

Arrived in nice Apple like packaging. Vape is well designed. Easy to clean and easy to pack with included packing tool. Heats up quickly as advertised. Love that fact that it’s usb-c just need one charger for all my devices. Includes bong/pipe adapter which is wonderful. No need to purchase as an extra. Would definitely recommend.

22 januari 2019
Review zonder uitnodiging
Logo Vapium

Antwoord van Vapium

Glad you are loving the Lite!

Beoordeeld met 2 van de 5 sterren

The shipping cost is obnoxious

The shipping cost as much as the accessorie

21 januari 2019
Review zonder uitnodiging
Logo Vapium

Antwoord van Vapium

Sidney,

Shipping charges can vary based on how far you are from our primary warehouse. You can always get in touch with us to see if the product is available from a closer location to you for lower shipping rates.

Beoordeeld met 5 van de 5 sterren

Thank You Vapium

I had a minor issue with my Vapium Summit Plus.  Although, everything checked out fine, the folks at Vapium immediately sent me a replacement! I want to give my sincere thanks to CEO Barry, Ruhan and the rest of Vapium's customer support team!  Your willingness to ensure my complete satisfaction by resolving my issue promptly, is an indication of a top-notch, well trained unit committed to exceptional customer support!  I'm a fan Vapium, thank you so much!

16 januari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've really enjoyed the product I spoke…

I've really enjoyed the product I spoke to customer service couple times they were very helpful and efficient with how quick they were to help me out I appreciate everything the company has done for me you are a great company

11 januari 2019
Review zonder uitnodiging
Logo Vapium

Antwoord van Vapium

Thank you for sharing your experience with us with the community, it means a lot to us!

Beoordeeld met 4 van de 5 sterren

Please Trust.

Make sure your address is correct before submitting your order. After a week or so I received my device. The device was in excellent condition and I’m looking forward to testing it out. So far I am pleased with the unit.

5 januari 2019
Review zonder uitnodiging
Logo Vapium

Antwoord van Vapium

Big,

We're sorry about the initial delay, and we really appreciate you amending your post.

Beoordeeld met 1 van de 5 sterren

Well made but tastes awful

FWell made but tastes awful. Used it once and horrible flavor. Would never use again. Will try to return. Probably won’t be allowed since it has been used. Don’t waste your money. Contacted manufacturer and they said normally don’t return “used” items. Waiting to hear back from them. Will let u know. I wouldn’t buy this product. You’ll be disappointed.

1 januari 2019
Review zonder uitnodiging
Logo Vapium

Antwoord van Vapium

Patrick,

This might have more to do with the material you are vaping. However, if you find this to be the case with different kinds, please get in touch with our support team and we will troubleshoot your issues to the best of our ability.

Beoordeeld met 5 van de 5 sterren

Love it!

Bought the vapium lite and i enjoy it alot. Good airflow & clouds

27 december 2018
Review zonder uitnodiging
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Antwoord van Vapium

Thanks so much for sharing your thoughts, Chad! Happy new year!

Beoordeeld met 5 van de 5 sterren

I bought the Summit a few years ago

I bought the Summit a few years ago. It had major issues. Contacted Vapium and they immediately sent a replacement. Gained my business!!!
Now I've purchased the light version. Works great so far!!

21 december 2018
Review zonder uitnodiging
Logo Vapium

Antwoord van Vapium

Thank you for your review, we are dedicated to support our customers whenever needed.

Beoordeeld met 1 van de 5 sterren

I've written to this company 11…

I've written to this company 11 times... I have called them 9 (you're cut off after 20 minutes on hold).

I was directed to purchase screens from "Mississauga". I advised them that I didn't know where to go in Mississauga.. They have yet to respond.

TERRIBLE SERVICE... NO CALL BACKS.. AND ALL THEY DO IS MAKE EXCUSES FOR WHY CLERKS DIDN'T GIVE ME A RESPONSE!

18 december 2018
Review zonder uitnodiging
Logo Vapium

Antwoord van Vapium

Jo Anne,

Last month, we explained to you that when you originally ordered the screens, the shipping charges were high because they were only in stock in our US warehouse. After we got them in stock in Mississauga, we let you know that you could order them from our web site with more reasonable shipping charges.
You emailed us weeks later, seeming to think we told you to buy them directly from the warehouse. We responded to all of your emails and my coworker called you several times, leaving a series of voice messages to re-explain the situation. For some reason, after every correspondence you would respond that nobody was getting back to you. We do apologize for the inconvenience, however we made an enormous effort to re-communicate that you could order the screens with a reasonable shipping from our site.

Beoordeeld met 1 van de 5 sterren

Product won’t charge!

Product doesn’t hold a charge. Won’t charge with any other USB-C cord accept the one it came with.

14 december 2018
Review zonder uitnodiging
Logo Vapium

Antwoord van Vapium

Daniel,

Not to worry, you are covered by our warranty. We will repair or replace this unit for you, please get in touch with our support team :)

Beoordeeld met 4 van de 5 sterren

Fantastic product - highly recommend.

Fantastic product, excellent price point. Highly recommend!

Durability was key when I found the Summit+. I had a prior portable vape that could take dry herbs and I dropped it from about a coffee table height and it broke. Knowing this one is much more durable in multiple environments was a huge selling point.

Not only am I stopping a potential respiratory issue from switching away from smoking, but I'm also using less product as the vaporization is much more efficient.

My only reason for lack of 5 stars is the apparent unavailability for a concentrate/liquid attachment.

Highly recommend, solid product with excellent customer service.

7 december 2018
Review zonder uitnodiging
Logo Vapium

Antwoord van Vapium

Thank you for the feedback Jeremy! Summit+ actually comes with concentrate pads, email support and we would be happy to explain how to use them :)

Beoordeeld met 1 van de 5 sterren

2nd bad feedback after using now for ~2 weeks, bad!!

Again, a 2nd silly survey they send me because I removed my first poor review and someone got upset.

#1, the address I correctly typed was wrong in your system, doubled up on the street portion, nothing I did wrong. Do not misconstrued same town zip code mixup with something I added as being my fault. Learn to read what I wrote as a tip, address was doubled up on the lines, not my doing. #2. The vape sucks, the up or + temp bottom is none-responsive, cheaply made - now have to click very hard to get it to adjust on the + side botton. #3. The usb-c cable was very loose out of the box, so I had to get a new one to fit firmly, in order to obtain a full charge! So, right out of box, waste of money - 2 weeks in now.
Bottom line: $149 garbage, and it barely works. Should be charging $25 for this junk. Horrible!

7 december 2018
Review zonder uitnodiging
Logo Vapium

Antwoord van Vapium

We are not sure why our warehouse was unable to identify your address at first, but we promptly reached out to you to correct it. Please email our support team if you are experiencing any difficulty with your device, we would be glad to assist you.

Beoordeeld met 3 van de 5 sterren

I think it’s pretty “douchie” to charge…17.95 shipping

I think it’s pretty “douchie” to charge $17.95 shipping, I mean seriously though!!!

7 december 2018
Review zonder uitnodiging
Logo Vapium

Antwoord van Vapium

Anthony,

Sorry about that! The shipping charges displayed on our web site are based on which location we have the product that you ordered. You can always reach out to our support team to see if there is cheaper shipping available. We want to save you money!

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