Vape Nation is Terrible. I ordered 17 vapes due to the discount. Six vapes did not work right out of the box. I tested them all. Two vapes leaked oil. I ordered 3 of one of the CZAR CX-15000 stopped w... Toon meer
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Lees wat reviewers zeggen
Hours later info re: requests made via both your Twitter acct & your website NO REPLY! Response to customer queries must not be a customer care priority? You wont answer my questions you won’t get m... Toon meer
Bedrijf heeft geantwoord
I should have ordered from a different vendor, I’m waiting over a week for a $400 order. I found the same item on a different site for the same price. But wait for it 2 day free shipping! I will neve... Toon meer
Bedrijf heeft geantwoord
Didn't receive my vape with my FedEx package, just a bunch of random junk (e.g. sticker, silicone case, etc). The case was especially a slap in the face, since I don't even have a vape to put it on.... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
VaporNation was founded in 2008 with a clear objective – providing our customers with the largest vaporizer selection paired with a seamless shopping experience. With that as our guiding mission statement, we strive to ensure our customers remain the top priority, with innovation and education at the heart of our approach. We provide the very best customer service by offering Live Chat assistance and helpful telephone support. This ensures that our customers have immediate access to our "Vapor Experts" who can answer questions and provide guidance for each vaporizer purchase.
Contactgegevens
359 Van Ness Way, 90501, Torrance, Verenigde Staten
- (888) 498-2767
- support@vapornation.com
- vapornation.com
1,3
Zeer slecht
4K reviews
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I got charged sales tax on an item as…
I got charged sales tax on an item as an FL resident and the item ships 3 days later from CA?
5 maart 2019
Review zonder uitnodiging
Antwoord van VaporNation
Hello Kevin,
Thanks for your recent order with us.
We apologize for any confusion or inconvenience.
By law we are required to charge sales tax in any state that we operate in, in this case since we have a warehouse in Jacksonville, Florida you were charged sales tax on your order. Most of the time, we ship out orders going to Florida from that particular warehouse to make sure they arrive as quickly as possible.
However, in this case we were unable to do so due to this particular item being out of stock there which is why it was shipped from our California warehouse instead.
We hope this clears things up and have also sent you a direct email with more information.
You can reach back out to us directly at (888)498-2767 or support@vapornation.com.
Thank you.
Excellent customer service
Excellent customer service. Extremely quick delivery. Honestly, between their reviews and wide variety of products, VaporNation will be my go to for vaporizers from now on.
4 maart 2019
Review zonder uitnodiging
Great experience I recommend it to all
4 maart 2019
Review zonder uitnodiging
Ordered the product..
Ordered the product... paid for the product... await the product 3 hrs and counting!
1 maart 2019
Review zonder uitnodiging
Excellent website
Excellent website. Fast and very well organized and easy to use.
27 februari 2019
Review zonder uitnodiging
3rd degree
I needed all kinds of security codes for my purchase my license,the last four of my social security to verify my information,then a picture of my license,then a picture of me with my license,then somehow I was put on the chat line when I was trying to make the purchase all because I couldn’t remember my security code when I first did business with vapor nation...
27 februari 2019
Review zonder uitnodiging
I paid extra for 2nd day delivery, and still no order 5 days later.
I paid $11extra for 2nd day delivery. That was on 2/20. I still haven't received my order 4 days later. I also haven't received an order conformation or an email with shipping tracking status.
Update: Thank you for you response. I appreciate it and the shipping refund.
26 februari 2019
Review zonder uitnodiging
Antwoord van VaporNation
Hello,
Thanks for your recent order with us.
We're sorry to hear about the delayed shipment. Upon checking the tracking information, it appears that the delay was actually on the carriers end and not ours, also, it looks like the package was finally delivered today.
We definitely understand how frustrating it may be to pay for a service and to not receive it.
In light of this, we want to help out in anyway that we can. We have processed a refund for the cost of the expedited shipping, a member of our management team has reached out to you in regards to this.
If you have any questions, you can contact us back at (888)498-2767 or support@vapornation.com.
Thank you.
Great customer service
Great customer service, fast and well informed, a pleasure doing business with professionals. Thank You
25 februari 2019
Review zonder uitnodiging
First time shopping
I have not received it yet but in my country I will use a vaporizer to smoke the cigarette leaves. However, since there are only a few types that are sold, I will use this from now on.
21 februari 2019
Review zonder uitnodiging
Easy painless experience!
21 februari 2019
Review zonder uitnodiging
Web sight very easy to use .Have…
Web sight very easy to use .Have ordered from Vapor Nation before,very happy with product and service.
20 februari 2019
Review zonder uitnodiging
Did not receive screen for tubing
Did not receive screen for tubing, so getting more than vapors when inhaling.
20 februari 2019
Review zonder uitnodiging
Had what I needed and process was…
Had what I needed and process was painless ...thx again...
19 februari 2019
Review zonder uitnodiging
Great service and a great product
Great service and a great product is what I received from VN!!!
19 februari 2019
Review zonder uitnodiging
Finding what I needed was easy
Finding what I needed was easy, as was placing my order.
15 februari 2019
Review zonder uitnodiging
Great Site for Vapes!
I've purchased a couple of vapes and a lot of accessories from Vapor Nation. Each purchase has been a pleasant experience. They have great prices and shipping is really fast.
15 februari 2019
Review zonder uitnodiging
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