Really cannot fault the customer service from these guys!! They Took the time to make sure we ordered the correct part, and also took time to troubleshoot the issue we were having over whatsapp, to en... Toon meer
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I purchased a bonnet. I had no clue which one I needed but this company helped me through to end up with the correct one for my vehicle along with technology assistance. It arrived the next day pack... Toon meer
Out standing what can I say they sent me a bumper for my van it got damaged in transit they sent me a new one it came next day outstanding if you need any thing they are the people to go too
Unfortanately i dont like leaving bad reviews but my experience here wasnt good. Initially great response to my queries and ordered a taillight which wasnt cheap but i thought would be better quality.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Vehicle-Spares.com supply the largest range of brand new Car Lights, Wing Mirrors, Bumpers, Bonnets, Wings, Grilles and Trims to customers all over the UK.
Contactgegevens
8 Castlegate, DN11 9QU, Doncaster, Verenigd Koninkrijk
- 03332244847
- hello@vehicle-spares.com
- vehicle-spares.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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I received great customer service…
I received great customer service support. Everything was packed well, and they responded quickly to my inquiries. I ordered a bonnet for my car, and it was packed extremely well.
best customer service
The part was original & the customer service reply was fantastic on time.
Happy to use them again.
Nothing but amazing
We have used these guys for 5 years and they have been nothing but amazing. Great website, great customer service that go over and above to sort any issues. We send reg numbers and photos on WhatsApp and they come back to us quickly with the right parts and if they don’t do them, they tell us where to try! Thanks lads, keep it up. Brian TMF
Excellent Service
Great price on the part, 5 star communication, great advise on the part, quick response,commutincated with courier on my behalf, fulfilled the delivery time.
Ordered a mazda 3 2010 bumper
Ordered a mazda 3 2010 bumper
Recieved a mazda 3 mps bumper that didnt even fit my car didnt find this out till after it cost me 600 pound to get it painted as it didnt fit the car awful, they dont even have mps bumpers listed on their site so i dont know why they sent me 1
DO NOT BUY FROM THIS SITE IT IS SCAM
Absolutely terrible experience. I ordered a vehicle part with next-day delivery, and here I am FIVE days later with nothing to show for it. No tracking number was provided, and when I reached out on WhatsApp, their response was laughable. They claimed the courier "attempted to deliver" and used random pictures from Google Maps as "proof." Seriously?
I no longer need the part and asked for a refund, but they can't even tell me when I'll get my money back. The lack of professionalism and customer service is astounding. Avoid this company at all costs – they’re unreliable and don’t seem to care about their customers.
Fantastic
So in a panic after being told by Peugeot that the parts for a repair was £3200 just for the parts. I found these guys, the contact was exceptionally helpful and saved me over £1600 in parts. Ordered on Tuesday, delivered Thursday morning. All I can say is thank you and exceptional service. Will definitely use in the future.
Outstanding service !
Nothing was to much trouble using these guys ! Bang on the button, can not fault them in any way, these are the people to use, 100%
Amazing top quality service
Amazing parts, super good quality and price
But customer service is top notch- they closed at 4.30pm but waited for me to come at 5pm to pick it up
I placed the order on 13/11/2024
I placed the order on 13/11/2024, and it should have been delivered by yesterday but,I didn't receive any delivery information. can you please provide me with the tracking number?
Good speedy service
The parts arrived intact
The parts arrived intact, which is good. The site says 1-2 days, I waited 3. Well, there is no information about when and at what time, which makes you wait, without being able to leave the house. Someone from the family must stay.
Quick fast and efficient service very…
Quick fast and efficient service very happy with the product and customer service especially On what’s app
I ordered for my…
I ordered a new wheel arch trim for my Peugeot Expert (after hitting a deer 🙃), fortunately, it arrived within a couple of days and fit great 👍
Ordered a part but wanted to return it…
Ordered a part but wanted to return it so they not answering calls or replying to my messages
Boxer rear bumper cover
Fast and efficient ordering process. Made contact via whats app to confirm item would fit my vehicle and confirm price.
Very pleased with my purchase.
Downright disgraceful
Ordered a bonnet for delivery - I was told it would be delivered by 6 pm and I heard nothing. I called the carrier and they do not have any deliveries for my address. The seller did not provide a tracking number, they provided inaccurate information and I still do not have my item. I have tried calling vehicle spares on numerous occasions, nobody answers the telephone and they take excessive amounts of time to reply to WhatsApp messages.
This is shocking customer service and the multitude of reviews speak for themselves.
If I do not receive my item, I will be escalating this with my bank and authorities as other reviews seemed to already be doing.
Dreadful fitting out of shape wing…
Dreadful fitting out of shape wing purchased for £193.
I know it is a copy but I paid more for what I thought was a quality part I should have bought a cheap Chinese copy from eBay would have fitted the same.
I emailed the company twice explaining the bad fitment and they couldn’t even be bothered emailing me back. I’ve been in the trade for over 30 years and this part was a bad fitting out of shape panel fit for the scrap heap £193 down the drain. AVOID‼️
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