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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Yes seems like a dodgy company. They did not make it clear to my elderly mother that she was signing up to an expensive subscription. She has blocked them with the bank and hopefully managed to cancel... Toon meer

Beoordeeld met 5 van de 5 sterren

Overall, I had a good experience. The product was exactly as described and arrived without any issues. I did reach out with a quick question and got a helpful response, which I appreciated. Things fe... Toon meer

Beoordeeld met 1 van de 5 sterren

Didn't like the product, super sticky and doesn't do anything. Impossible to cancel this subscription, fortunately I was able to block the merchant via my bank, but Vexivo still try to take the mon... Toon meer

Beoordeeld met 1 van de 5 sterren

Do not buy with this company. They only offer refunds on the first item you purchase and unsubscribing is practically impossible. They’ll just keep sending you products you don’t want.


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

23 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 38% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 1 van de 5 sterren

Yes seems like a dodgy company

Yes seems like a dodgy company. They did not make it clear to my elderly mother that she was signing up to an expensive subscription. She has blocked them with the bank and hopefully managed to cancel the subscription. Hopefully that is the end of it.

1 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Impossible to cancel subscription

Didn't like the product, super sticky and doesn't do anything.

Impossible to cancel this subscription, fortunately I was able to block the merchant via my bank, but Vexivo still try to take the money each month, despite contacting them.

11 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

stop sending me castor oil when i only…

stop sending me castor oil when i only ordered it once. your have sent it twice now but taken out 3 payments. Its rubbish anyway never felt anything so greasy in my life. Only opened one bottle..

23 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have asked several times to cancel…

I have asked several times to cancel the Vexivo, Organic Castor Oil. WHY do I keep keeping them. I will call the BBB and see what I can do. I have talked with my state representative. I did not ask for a subscription. CANCEL AT ONCE........

20 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product and smooth experience

Overall, I had a good experience. The product was exactly as described and arrived without any issues. I did reach out with a quick question and got a helpful response, which I appreciated. Things felt smooth from order to delivery. Happy with how everything turned out and would be comfortable ordering again.

1 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

they will trick you into a…

they will trick you into a subscription. who needs a monthly subscription of castor oil?? I cancelled the subscription but i already charged me for a second order of 5 bottles of castor oil...really really annoying...i did not consent to this. this company should be shut down.

22 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Be very careful with this company!

In my experience, I ordered two different products at two different times, expecting one-time purchases. However, I later discovered that I was automatically subscribed to a monthly delivery, and the company has been charging my bank/credit card repeatedly.

This subscription was not clearly communicated during the checkout process. Only afterward did I realize that recurring payments were being deducted from my account.

Please be extremely cautious. If a product were truly good, it wouldn’t need to be sold through hidden subscriptions. Also ask yourself how a company can justify withdrawing money from your credit card every month without explicit consent.

To me, this feels like modern-day theft.
Do not blindly trust advertisements on Facebook, Instagram, or other social media platforms.

Learn from my experience and double-check everything before ordering.

25 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy with this company

Do not buy with this company. They only offer refunds on the first item you purchase and unsubscribing is practically impossible. They’ll just keep sending you products you don’t want.

18 december 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Just read it!

I just got my product and am very happy. However, I deducted 1 star because I found it was made in China after I purchased.
Everybody keeps talking about a subscription they didn't order, but it clearly states there is a subscription when you purchase the item, unless they've updated their page since these reviews. I purchased recently, it's very easy to cancel and they make you very aware that it's a subscription. I have a feeling people just don't read anymore & they're too quick to hit purchase and they don't pay attention. When I went to cancel my subscription it was one of the easiest cancelations I've experienced. Try canceling Amazon audio. It'll take you hours

13 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

🚫 SCAM WARNING

🚫 SCAM WARNING
Ordered once and they kept charging me and sending products I never asked for. No way to cancel and no customer support. Total scam — avoid Vexivo.

6 november 2025
Review zonder uitnodiging
Logo Vexivo

Antwoord van Vexivo

Hello Dorothy,

I’m sorry for the frustration this has caused. It looks like your original order was placed under our subscription plan, which renews automatically until it’s cancelled. We understand this can be confusing if it wasn’t clear at the time of purchase, and we never want anyone to feel they’ve been charged unexpectedly.

We’d really like to investigate this immediately and fix any issues. Since we can’t discuss account details publicly, could you please contact us at https://vexivo.store/pages/contact with the name and email used for the order? If you’ve been billed in error, we will cancel any unwanted subscriptions and issue a refund right away.

Thank you for bringing this to our attention. We want to resolve this for you as quickly as possible.

Looking forward to hearing from you soon.

Warm regards,
Vexivo Support Team

Beoordeeld met 1 van de 5 sterren

Fraudsters

Fraudsters!
Set up a subscription without my consent, the email with the next shipment says you can manage your account but you can’t!
DO NOT BUY!

27 oktober 2025
Review zonder uitnodiging
Logo Vexivo

Antwoord van Vexivo

Hello LJP,

I’m sincerely sorry for the frustration this caused; that’s never the experience we want for anyone. While the membership option is shown on the checkout page before the order is completed, I understand how it could have been overlooked, and I’m really sorry for any confusion.

The link in your email should allow you to manage or cancel your membership, and I apologize that it didn’t work smoothly for you. Please reach out to us at https://vexivo.store/pages/contact, and we’ll take care of this right away. We’re here to help and make sure everything is resolved.

Thank you for giving us the chance to put this right.

Warm regards,
Vexivo Support Team

Beoordeeld met 1 van de 5 sterren

Automatically puts you in a…

Automatically puts you in a subscription and then makes it difficult to cancel. I’ll never order from social media ads again because of this product I purchased.

24 oktober 2025
Review zonder uitnodiging
Logo Vexivo

Antwoord van Vexivo

Hello Bridget,

I’m really sorry to hear this happened. We never want anyone to feel misled or stuck in a subscription. The membership option is shown on the checkout page before the order is placed, but I completely understand how it could have been missed, and I’m sorry for the confusion it caused.

Canceling should never feel difficult. The link in your email is meant to let you manage or cancel your membership at any time, and I apologize if it didn’t work smoothly for you. Please reach out to us at https://vexivo.store/pages/contact, and we’ll take care of this right away. We’re here to help and make sure everything is resolved in a way that feels right for you.

Thank you for giving us the chance to put things right.

Warm regards,
Vexivo Support Team

Beoordeeld met 1 van de 5 sterren

Absolutely awful

Absolutely awful, have emailed several times and they keep on sending bottles, I did not sign up to a subcription, yet they are charging my card, is that not illegal?
there is no way to get hold of them........

1 oktober 2025
Review zonder uitnodiging
Logo Vexivo

Antwoord van Vexivo

Hello Gigi,

I’m very sorry for the frustration and stress this has caused. That’s certainly not the experience we want for anyone. We never set up a subscription without a customer’s consent, and the membership option is clearly shown on the checkout page before completing an order. I understand how this could have been missed, and I sincerely apologize for the confusion.

We want to make this right. Please contact us directly at https://vexivo.store/pages/contact, and we’ll immediately review your account, stop any unwanted shipments, and ensure any charges are addressed. We’re here to help and make sure everything is resolved in a way that works for you.

Thank you for giving us the opportunity to correct this.

Warm regards,
Vexivo Support Team

Beoordeeld met 1 van de 5 sterren

These are frauds

These are frauds. They lure you into a subscriptions where you are unable to cancel.

13 oktober 2025
Review zonder uitnodiging
Logo Vexivo

Antwoord van Vexivo

Hello Barbara,

I’m sorry for the frustration this has caused. That’s never our intention. Our subscription option is clearly shown on the checkout page before an order is completed, but I completely understand how it could be missed, and I sincerely apologize for any confusion.

You can cancel your subscription at any time through your account portal, or by contacting us directly at https://vexivo.store/pages/contact, and we’ll make sure everything is resolved promptly. We’re here to help and ensure you feel fully supported.

Thank you for giving us the opportunity to make this right.

Warm regards,
Vexivo Support Team

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