Customer Service was very very responsive. I mean quick. I placed an order and after placing it I realized it was a subscription when I only wanted a one time purchase in order to try the product for... Toon meer
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Lees wat reviewers zeggen
Didn't like the product, super sticky and doesn't do anything. Impossible to cancel this subscription, fortunately I was able to block the merchant via my bank, but Vexivo still try to take the mon... Toon meer
Yes seems like a dodgy company. They did not make it clear to my elderly mother that she was signing up to an expensive subscription. She has blocked them with the bank and hopefully managed to cancel... Toon meer
I purchased my original 2 bottle. Love the price and product. I did noy pay attention to when I need to get a refill. Did not change date to every 6th month. When I got my second shipping notice i... Toon meer
2,9
Gemiddeld
35 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 34% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Doesn’t work and I can’t cancel.
The product isn’t good and I’ve noticed no changes but I can’t cancel. I’ve written three times to cancel and they keep sending this rubbish to me. I’m furious. Feels like a scam.
19 januari 2026
Review zonder uitnodiging
they will trick you into a…
they will trick you into a subscription. who needs a monthly subscription of castor oil?? I cancelled the subscription but i already charged me for a second order of 5 bottles of castor oil...really really annoying...i did not consent to this. this company should be shut down.
22 december 2025
Review zonder uitnodiging
This company keeps sending me product…
This company keeps sending me product AND charging my card even after I have said STOP.
They do not have my consent!!
Outrageous.
Jodie
NZ
27 december 2025
Review zonder uitnodiging
Be very careful with this company!
In my experience, I ordered two different products at two different times, expecting one-time purchases. However, I later discovered that I was automatically subscribed to a monthly delivery, and the company has been charging my bank/credit card repeatedly.
This subscription was not clearly communicated during the checkout process. Only afterward did I realize that recurring payments were being deducted from my account.
Please be extremely cautious. If a product were truly good, it wouldn’t need to be sold through hidden subscriptions. Also ask yourself how a company can justify withdrawing money from your credit card every month without explicit consent.
To me, this feels like modern-day theft.
Do not blindly trust advertisements on Facebook, Instagram, or other social media platforms.
Learn from my experience and double-check everything before ordering.
25 december 2025
Review zonder uitnodiging
Do not buy with this company
Do not buy with this company. They only offer refunds on the first item you purchase and unsubscribing is practically impossible. They’ll just keep sending you products you don’t want.
18 december 2025
Review zonder uitnodiging
Just read it!
I just got my product and am very happy. However, I deducted 1 star because I found it was made in China after I purchased.
Everybody keeps talking about a subscription they didn't order, but it clearly states there is a subscription when you purchase the item, unless they've updated their page since these reviews. I purchased recently, it's very easy to cancel and they make you very aware that it's a subscription. I have a feeling people just don't read anymore & they're too quick to hit purchase and they don't pay attention. When I went to cancel my subscription it was one of the easiest cancelations I've experienced. Try canceling Amazon audio. It'll take you hours
13 december 2025
Review zonder uitnodiging
🚫 SCAM WARNING
🚫 SCAM WARNING
Ordered once and they kept charging me and sending products I never asked for. No way to cancel and no customer support. Total scam — avoid Vexivo.
6 november 2025
Review zonder uitnodiging
Antwoord van Vexivo
Hello Dorothy,
I’m sorry for the frustration this has caused. It looks like your original order was placed under our subscription plan, which renews automatically until it’s cancelled. We understand this can be confusing if it wasn’t clear at the time of purchase, and we never want anyone to feel they’ve been charged unexpectedly.
We’d really like to investigate this immediately and fix any issues. Since we can’t discuss account details publicly, could you please contact us at https://vexivo.store/pages/contact with the name and email used for the order? If you’ve been billed in error, we will cancel any unwanted subscriptions and issue a refund right away.
Thank you for bringing this to our attention. We want to resolve this for you as quickly as possible.
Looking forward to hearing from you soon.
Warm regards,
Vexivo Support Team
Fraudsters
Fraudsters!
Set up a subscription without my consent, the email with the next shipment says you can manage your account but you can’t!
DO NOT BUY!
27 oktober 2025
Review zonder uitnodiging
Antwoord van Vexivo
Hello LJP,
I’m sincerely sorry for the frustration this caused; that’s never the experience we want for anyone. While the membership option is shown on the checkout page before the order is completed, I understand how it could have been overlooked, and I’m really sorry for any confusion.
The link in your email should allow you to manage or cancel your membership, and I apologize that it didn’t work smoothly for you. Please reach out to us at https://vexivo.store/pages/contact, and we’ll take care of this right away. We’re here to help and make sure everything is resolved.
Thank you for giving us the chance to put this right.
Warm regards,
Vexivo Support Team
Automatically puts you in a…
Automatically puts you in a subscription and then makes it difficult to cancel. I’ll never order from social media ads again because of this product I purchased.
24 oktober 2025
Review zonder uitnodiging
Antwoord van Vexivo
Hello Bridget,
I’m really sorry to hear this happened. We never want anyone to feel misled or stuck in a subscription. The membership option is shown on the checkout page before the order is placed, but I completely understand how it could have been missed, and I’m sorry for the confusion it caused.
Canceling should never feel difficult. The link in your email is meant to let you manage or cancel your membership at any time, and I apologize if it didn’t work smoothly for you. Please reach out to us at https://vexivo.store/pages/contact, and we’ll take care of this right away. We’re here to help and make sure everything is resolved in a way that feels right for you.
Thank you for giving us the chance to put things right.
Warm regards,
Vexivo Support Team
Absolutely awful
Absolutely awful, have emailed several times and they keep on sending bottles, I did not sign up to a subcription, yet they are charging my card, is that not illegal?
there is no way to get hold of them........
1 oktober 2025
Review zonder uitnodiging
Antwoord van Vexivo
Hello Gigi,
I’m very sorry for the frustration and stress this has caused. That’s certainly not the experience we want for anyone. We never set up a subscription without a customer’s consent, and the membership option is clearly shown on the checkout page before completing an order. I understand how this could have been missed, and I sincerely apologize for the confusion.
We want to make this right. Please contact us directly at https://vexivo.store/pages/contact, and we’ll immediately review your account, stop any unwanted shipments, and ensure any charges are addressed. We’re here to help and make sure everything is resolved in a way that works for you.
Thank you for giving us the opportunity to correct this.
Warm regards,
Vexivo Support Team
These are frauds
These are frauds. They lure you into a subscriptions where you are unable to cancel.
13 oktober 2025
Review zonder uitnodiging
Antwoord van Vexivo
Hello Barbara,
I’m sorry for the frustration this has caused. That’s never our intention. Our subscription option is clearly shown on the checkout page before an order is completed, but I completely understand how it could be missed, and I sincerely apologize for any confusion.
You can cancel your subscription at any time through your account portal, or by contacting us directly at https://vexivo.store/pages/contact, and we’ll make sure everything is resolved promptly. We’re here to help and ensure you feel fully supported.
Thank you for giving us the opportunity to make this right.
Warm regards,
Vexivo Support Team
SCAM DELUXE
I ordered what I thought was a one time purshace but they are charging my account with refills i dont want or need. I have emailed and no reply yet. The site is not working, you can´t manage the subscription, cancel the subscription or deleate the account.
SCAM DELUXE
11 oktober 2025
Review zonder uitnodiging
Antwoord van Vexivo
Hello Teres,
I’m sincerely sorry for the frustration this has caused. That’s certainly not the experience we want for anyone. Our subscription option is clearly shown on the checkout page before completing a purchase, but I understand how it could have been missed, and I sincerely apologize for any confusion or inconvenience.
You can manage or cancel your subscription at any time through your account portal. If you’re having trouble with the site, please contact us directly at https://vexivo.store/pages/contact and we’ll make sure your subscription is canceled and everything is resolved promptly. We’re here to help and ensure this is taken care of for you.
Thank you for giving us the opportunity to make this right.
Warm regards,
Vexivo Support Team
Still trying to cancel a subscription…
Still trying to cancel a subscription that I haven’t even started. Money gone from my account. No reply to emails. SCAM don’t waste your money!
8 oktober 2025
Review zonder uitnodiging
Antwoord van Vexivo
Hello Cindy,
I am sincerely sorry for the frustration this has caused. This is definitely not the experience we want for our customers. We never create a subscription without consent, and the option is clearly displayed on the checkout page before any purchase is completed. I completely understand how it might have been overlooked, and I sincerely apologize for any confusion or inconvenience.
You can cancel your subscription at any time through your account portal, or contact us directly at https://vexivo.store/pages/contact, and we’ll make sure your subscription is canceled and any charges are addressed promptly. We’re here to help and ensure everything is resolved in a way that works for you.
Thank you for giving us the chance to make this right.
Warm regards,
Vexivo Support Team
I ordered what I thought was a one-time…
I ordered what I thought was a one-time purchase just to try the product. I never knowingly signed up for a subscription—and there was no clear disclosure that I would be enrolled in one.
Surprise… just after the return window for the original order closed, I got an email saying another shipment was on the way. I still have 80% of the first shipment, and now I’m being charged again for something I didn’t want or need.
This kind of business practice feels deceptive and manipulative. If the product is truly good, why resort to sneakily enrolling customers into recurring charges they didn’t consent to?
I’ve canceled my subscription, requested a refund, and will not be ordering from this company again. I suggest others read all the fine print very carefully before buying—if it feels like a trap, it probably is.
✅ TL;DR: Product may be decent, but the shady subscription model ruins the experience. I don’t recommend.
#SubscriptionScam #DisappointedCustomer #TransparencyMatters #Review #BuyerBeware
30 september 2025
Review zonder uitnodiging
Antwoord van Vexivo
Hello Kris,
I’m sorry for the frustration this caused. That’s never the experience we want for our customers. Our subscription option is shown at checkout, but I completely understand how it could have been missed, and I sincerely apologize for the confusion.
We appreciate your feedback and take it seriously. If there’s anything more we can do to ensure your refund and cancellation are fully resolved, please reach out to us at https://vexivo.store/pages/contact. Our goal is always to make sure our customers feel supported and taken care of.
Warm regards,
Vexivo Support Team
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