Nakon što sam ostavila iskrenu recenziju u kojoj sam navela da kvaliteta proizvoda nije baš na razini očekivanja, javila mi se korisnička podrška. Moram pohvaliti njihovu reakciju – Mirela iz podrš... Toon meer
Bedrijf heeft geantwoord
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Nakon što sam ostavila iskrenu recenziju u kojoj sam navela da kvaliteta proizvoda nije baš na razini očekivanja, javila mi se korisnička podrška. Moram pohvaliti njihovu reakciju – Mirela iz podrš... Toon meer
Bedrijf heeft geantwoord
VidaXL supplied us with a greenhouse. The whole process was efficient, although some parts were missing. These arrived fast as well. This is a great company with an extraordinary service but, if... Toon meer
Bedrijf heeft geantwoord
Cliente régulière depuis 2018 je n'avais jusque là jamais eu de soucis avec ce commerçant cela dit je n'avais jamais au besoin d'avoir a contacter le sav pour un produit défectueux. J'ai acheté deux s... Toon meer
Nakon što sam imao primjedbu na kvalitetu proizvoda napisao sam recenziju u očekivanju da ju nitko neće pročitati. Proizvod sam zadržao jer greška nije bila prevelika. Ostao sam ugodno iznenađen kad s... Toon meer
Bedrijf heeft geantwoord
vidaXL međunarodna je online maloprodajna trgovina gdje možete pronaći sve što vam je potrebno za vaš dom, vrt, garažu i projekte "uradi sam". Naš koncept temelji se na ponudi širokog spektra proizvoda koji omogućuju ljudima da “žive bolje i troše manje”. Koristeći se jednostavnim rješenjima za smanjenje troškova koja ne utječu negativno na kvalitetu proizvoda, možemo učiniti svoje proizvode dostupnima što većem broju ljudi. Svi procesi od razvoja proizvoda i nabave, marketinga i prodaje, logistike i službe za korisnike u našim su rukama. Tako imamo potpunu kontrolu nad funkcionalnošću, kvalitetom i cijenom svojih proizvoda.
Nederland
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The product did not meet the expected quality standards. The wood appears to be inconsistently treated, with weak structure present in areas where greater structural strength is required. Furthermore, the screws provided for assembly are not suitable for harder wood, which makes proper installation difficult. I trust that the quality engineering team will review this feedback and take appropriate steps to improve the product. I would also like to acknowledge Mirela from vidaXL for processing a refund, which I consider a fair and professional response to a quality-related issue.

Antwoord van vidaXL
Proizvod je isti kao na slici,dimenzije također ispravne,kvaliteta je dobra.zadovoljna izgledom i dostavom.
Proizvod je oštećen i djelovi su uvijeni bez obzira sta su upakirani u orginal kutiji. Tako da sam razočaran u ovu kupnju kod Vas

Antwoord van vidaXL
Somewhat difficult to assemble, low quality materials and the drawer doesn't slide smoothly

Antwoord van vidaXL
I order a lot from you and I am very satisfied
Vrlo loše iskustvo, prva i posljednja kupnja. Komunikacija s podrškom isključivo sa botovima što je vrlo frustrirajuće...od plaćanja do preuzimanja dostavljača prošlo 2 tjedna...sve bi bilo ok samo da su to malo bolje iskomunicirali sa korisnikom, al ovako će biti najbolje da više nikad ne kupim od ove tvrtke ništa... možda im dođe do ušiju..

Antwoord van vidaXL
Fast delivery.
Great product description.
Very good quality
Naručeni proizvod spremište za drva (šupa) zadovoljava potpuno omjerom cijene i kvalitete. Pakiranje i sadržaj potpun s razumljivim uputstvom za montažu.
DOG HOUSE
EAN:8718475721239
SKU:170641
Build quality is very, very poor, and should not be sold at all, at any price, let alone 256 €.
It is advertised as robust and firm, but instead it is so fragile that even an elementary school project is made of harder wood profiles.
Advertised as waterproof, but it is not at all.
This kind of products put a bad name on your brand, so you should not sell this product at all.

Antwoord van vidaXL
I ordered furniture for my balcony. The product came as one package. I Tried to contact them and ask where is the rest, but there was no answer. Other packages came without any notice. Finaly I was happy, but when I opened the first package, it was damaged and I didnt Like the quality. I wanted to return everything ,but its been more than a week that I couldnt contact anyone. I have called, sent emails, Tried chat with bot..there was no human customer support. When I finaly got mail from them, they told me that I have to pay for the return of the products. Eventhough I have 14 days for a free return. Long story short, I wouldnt recommend buying anything from this company.

Antwoord van vidaXL
I've never received worse assembly instructions. (The package contains 17 very similar unmarked bars that are almost impossible to tell apart). It took me a few days to do that alone. Also very poor quality material - chipboard that started cracking during assembly. I've already assembled the furniture in half of my apartment myself, but this is an impossible mission. It's been sitting unassembled for months and I've requested a refund and am waiting for a response. I don't recommend it to anyone. Stay away from this site!

Antwoord van vidaXL
Dostava je bila jako brza, proizvod je dobar za tu cijenu, Korisnička podrška su botovi, ali sam dobila sve što sam trebala. Sve u svemu, pozitivno iskustvo.
A product is as described, good quality, well packed. But it took a while for the delivery
Nakon situacije sa dostavom ,te oštećenim artiklom mogu reći da sam ugodno iznenađena kako su riješili problem . Nije stranica koja će vas ostaviti i ignorirati . Nego se potrude naći riješenje na zadovoljstvo obadvije strane.

Antwoord van vidaXL
Ormarić je jednostavno katastrofa.
Ni 2 dana kako sam ga složila - ručke već otpadaju, dok ladice nisu došle s vodilicama, već imaju neku plastiku po kojoj klize i to zapinje i otvaraju se samo do pola.
Sve u svemu veoma loše izvedeno.
Po mojem mišljenju ne vrijedi ni 20€, a kamoli 160€.
Čak sam i dostavu čekala 2 tjedna. Naručen je bio 5.8.2025., a došao je tek 19.08.2025.
Ako želite ormarić kupite doslovno bilo koji drugi osim ovog, jer ćete 160€ baciti u vjetar.
Nije kvalitetan i nije praktičan.
Ovaj će završiti u smeću gdje mu je i mjesto čim mi dođe drugi iz drugog dućana.
Da mogu dati ocjenu 0 - dala bi.

Antwoord van vidaXL
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