Description was deceiving. Describes a list of things that come with DIY kit, and most of it didn't come with it.. I just wanted the fruit fork (which didn't come with it, even though it was listed) I... Toon meer
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A falling tree broke the mounting L bracket and antenna on one of your products. It took a month+/- to learn that the mounting bracket is not sold separately, to get your recommendation on a replace p... Toon meer
This is such a quality bird house! I'm really looking forward to experimenting with the different sized openings to see what birds take up residence. It was packaged and sent with such care. It is the... Toon meer
Got the smart feeder as a present. It assembled easily and instructions were clear. The assembled feeder is easy to mount with the bracket attached with screws, or with a strap. We got it paired up an... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
VINGUYS is a technology company focused on enhancing the birdwatching experience through innovative solutions. Our flagship product, the VINGUYS V-feeder, combines cutting-edge technology with a passion for nature. Designed with advanced features such as HD video resolution, real-time notifications, and bird species recognition, our smart bird feeder allows users to monitor and enjoy wildlife in a more interactive and meaningful way. Founded with a deep respect for nature, VINGUYS aims to provide a seamless, intuitive experience for bird enthusiasts, whether they are seasoned birdwatchers or newcomers. Our team consists of experienced professionals with expertise in smart technology and environmental sustainability, dedicated to developing solutions that foster a greater connection between people and the natural world. At VINGUYS, we are committed to continuous improvement, offering innovative, user-friendly products that make birdwatching more accessible and enjoyable. With a focus on quality, reliability, and customer satisfaction, we aim to be a trusted partner for anyone looking to enhance their interaction with wildlife.
Contactgegevens
2060 N Collins Blvd ste 110, 75080, Richardson, Verenigde Staten
- support@vinguys.com
- vinguys.com
3,7
Gemiddeld
51 reviews
Heeft nog niet op negatieve reviews gereageerd
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Feeders and birdhouses are very nice
Feeders and birdhouses are very nice. I have a problem with squirrels. No fault of feeder. But they chew on wood and plastic. The only issue I had was the birdhouse house roof detached and I glued it back. There were always plenty and a variety of birds on the feeders. Easy to clean. The first year I had the birdhouse I had a family of wrens. I like the adjustable openings and nothing was able to peck at the opening making it bigger. Customer service, also, is good.
3 februari 2026
Love the free birdhouse!!!
3 februari 2026
I am loving my feeder
I am loving my feeder. The birds are amazing to watch.
I also mounted the birdhouse nearbthe feeder.
3 februari 2026
Best Ever Present
I received my Vinguys Smart bird feeder as a birthday gift.
I found it easy so assemble and configuration was so simple using the QR code.
There is access to lots of frequently asked questions on the Tris Home app and also online chat.
I am now getting to know the species local to my area which I am finding very interesting.
Looking forward to the summer moths and hopefully more species to watch feeding.
Thanks to my Wife for this amazing gift.
2 januari 2026
Review zonder uitnodiging
This company is only out to steal our $$$
This company is only out to steal our money. I ordered my bird feeder on November 28. Today is December 17. My bird feeder was supposed to have been delivered by December 4. It is still not here. In the emails you have sent me, you blamed the delivery on the weather. That is laughable. There has been one snowstorm and which produced less than half a foot of snow. Laughable. In your website it states that I can get my money back if I send back the item. How can I do that if it was never delivered?
28 november 2025
I bought 2 of the handblown hummingbird…
I bought 2 of the handblown hummingbird feeders with solar lights. Within 2 weeks both solar lights stopped working.
I'm very disappointed in this product. For $20 each I should still be able to enjoy them.
Diane Michel
30 oktober 2025
Poor customer service
I emailed four times and never got one response. The system for tracking your item is terrible.
13 oktober 2025
I got the wrong color of hummingbird…I got one feeder. Then I told them it wrong color and only received one. Few days later I received second only to be o
I got the wrong color of hummingbird feeders. First I received one then few days later the 2nd and it was wrong color. Asked me if I wanted 5.00 off. What?? $39.98 I paid for what I wanted and got not that. Well, I guess that is what happens from ordering online from a company I never heard of. 9/8/25.
30 augustus 2025
The customer support is amazing
The customer support is amazing. Not long after installing the feeder a cow reached over the fence and chewed the solar panel. Strange but true.
I contacted Vinguys, who sent me a brand new feeder as a replacement. I only asked to purchase a solar panel. Best customer care ever.
Thank you
28 augustus 2025
Review zonder uitnodiging
Can you be any slower?
1. I discovered after placing my order that in order to track my package I had to download the Shop app. If I wanted the Shop app I would have downloaded it already,
2. I ordered on Jul 30. It took NINE DAYS for me to receive the package. Shameful. I got tired of waiting and ordered the same item from Amazon. Received next day.
3. I would return the product but I fear the cost of the product would not be worth the pain and effort dealing with a return.
4 augustus 2025
It works well but would prefer an…
It works well but would prefer an option to set notifications if a new bird arrives that hasn’t since x number of days.
4 augustus 2025
Great company… at first
Great company… at first! Responded to issues/questions right away. Got good reviews from me and then stopped responding to issues/posts/messages. Avoid!
4 augustus 2025
Have tried for days to get the camera…
Have tried for days to get the camera to connect to WiFi!! I can’t get it to work!!! Don’t buy this bird feeder!! It’s awful!! I’ve worn on it for days and live chat with tech support to no avail!! DONT BUY
20 juni 2025
Review zonder uitnodiging
well worth my purchase
Excellent product...easy & fast delivery. Squirrels can't get at it!
15 mei 2025
Birding made simple.
Great products that are easy to install and set up. Product quality only surpassed by superior customer service.
25 april 2025
Excellent communication
Excellent communication. Wanted to solve our problem to our satisfaction. Would definitely recommend this company. Response couldn’t have been better
18 april 2025
Ease of installation
15 april 2025
Happy Birds…
We love the bird feeder with the camera.It has already gotten alot of recognition by 4 different bird species.It took a couple of days for them to notice it was there but once they did they are there several times a day feeding.We also like that it identifies the different birds.It is definitely well worth the money.
20 maart 2025
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