Avoid this company at all costs I’ve never seen a company employ more scummy and poor business practices than this company. They will hold your money for years and then when they finally becomes avail... Toon meer
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I've requested liquidation of my account and withdrawal of all my funds numerous times. I finally sold my big loss wine for just $10 to try and get completely out of Vinovest. Sadly, I agree with the... Toon meer
Scam company, estimated valuations are nowhere neaer mkt price, you will never be able to sell your wine for nearly what you even paid. Takes months to sell at pennies on the dollar, all the while th... Toon meer
Bedrijf heeft geantwoord
I feel trapped. The market is completely illiquid, which makes it near impossible to get out of your investment once you're in. You can list your wines for sale, but even after putting them up for mon... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Vinovest is a modern wine and whiskey investing platform that helps customers source investment grade wines, provide professional storage and custody solutions, and manage ongoing buying/selling recommendations. We have cultivated direct relationships with the most sought-after wineries and distilleries in the world. We pride ourselves on being able to source the most collectible wines in the world at the best prices.
Contactgegevens
9900 Culver Blvd, 90232, Culver City, Verenigde Staten
- 9494158730
- anthony@vinovest.co
- vinovest.co
1,8
Slecht
278 reviews
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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HUGE SCAM/ MAFIA. KEEP AWAY!!!!!
HUGE SCAM. This is even worsse than a ponzi pyramid. They make fool of you about possessing fine wines and they keep taking high monthly fees for the storage of the wines while they do not own any bottles at all. They even "buy" the wines a lot more expensive than you can find them in the market and their price keeps falling every year.
You cannot even have your wines sent at your place because the fees for this are higher than the price of the wines themselves. You get ridiculously low offers to sell the wines. The customer service is terrible. I wonder how is this Mafia business still running. Even the score in trustpilot is not reliable because of the fake reviews that have been found and deleted.
12 oktober 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hello Kostas,
Thank you for taking the time to share your feedback on your experience with the Vinovest platform. I am so sorry to hear it was not a fully positive experience. This is not the experience we want our clients to have.
Our goal is full transparency with all investors surrounding each aspect of their wine investment, including monthly fees, shipping costs and the process to sell wines. Our platform allows for customers to list their wines at any time if they choose, this does not guarantee immediate sales. Wine takes years to mature and reach its peak market potential. We do apologize if this was not communicated thoroughly with you when you began your investment with Vinovest in 2021. Each wine is listed on markets outside of the Vinovest platform. This however does not mean we are able to control the bids a customer may receive.
All wines are stored in state of the art bonded facilities. The monthly storage fees are vital to ensure the wines are continually stored in optimal conditions preserving their value until they are ready to be sold.
We are continually working to improve the shipping process for interested customers and to lower the costs when possible.
Our support team will follow up with you via email with an update and to answer any questions you may have.
Thank you again for your feedback.
Lost so much money and impossible to get out
Sold false expectations+ No transparency on fees. The company makes it impossible to get out even if I loose half of the money. Communication is very slow and a lot of misinformation. Plus Vinovest creates constraints and makes the client pay for it.
It's the worse investment decision I've ever made and still not able to get out
2 september 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hi Alexandra,
Thank you for your additional feedback. I am so sorry to hear your experience with Vinovest was not what you had anticipated.
We apologize if there was any misunderstanding on the monthly storage fees for your wines and that there would be an additional cost to have your wines removed from their bonded warehouse and shipped to you.
We have confirmed your account has been fully closed as all wines have been delivered to you and the last remaining funds also returned.
Thank you again for taking the time to share your feedback.
I enjoyed selecting my wine but not enjoying the financial loss
I very much enjoyed selecting my own portfolio, which I discussed with Anthony and appreciated his insights. I am a WSET 1, 2 and 3 certificate holder, as well as an Italian, French and Spanish Wine Scholar, and also did masterclasses, on-site, at Bourgogne, Bordeaux, Champagne, Rioja and Piemonte. I enjoy the online system of vinovest and find it easy to use. I marked the experience 3 out of 5 stars because more than 2 years later, I am at a significant financial loss, even before selling commissions etc. I appreciate that this is how the market behaved. But as an investor, I could have done infinitely better on bonds, or share, or even CDs. Anyway, I will stick it out for another 3 years and then see if I liquidate or stay in.
27 september 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hello Amr,
Thank you so much for your feedback. We are so happy to hear about your mostly positive experience with wine investing through Vinovest so far and that you are taking the position to hold your wines as we recommend and allow the market conditions to steady.
If there is anything we can do to help to continue to give you the best overall experience please do not hesitate to reach out and let us know.
Thank you again!
Long delays on withdraws
I have been waiting for weeks to get my money back from VinoVest, and it’s still nowhere to be seen. Normally, transferring cash from the US to the UK takes a couple of days at most, so these delays are completely unacceptable. In an age of fast international transfers, there’s no excuse for this kind of wait, and it’s making me seriously question the trustworthiness of the platform. If they can’t return your money quickly, how can you trust them with your investments? Until this issue is resolved, I wouldn’t recommend using VinoVest. Proceed with caution!
23 september 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hello Gregory,
Thank you for reaching out and sharing your feedback. We sincerely apologize for the frustration and inconvenience caused by the delay in processing the transaction to return your available funds.
We understand your concern, especially in today’s age of quick international transfers. However, delays can occasionally occur when dealing with international banking systems due to processing times, compliance checks, or other factors beyond our direct control. After a thorough review we have confirmed all available funds have now been successfully returned to your linked account.
Your trust is incredibly important to us, and we regret that this experience may have shaken your confidence. We’re committed to ensuring smoother processes in the future and are actively working to improve our handling of such matters.
An exceptional platform for those…
An exceptional platform for those interested in diversifying their portfolio with fine wine. As a first-time user, I found the platform easy to navigate, even with limited prior knowledge of wine investing.
10 september 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hello YC,
We are thrilled you have joined us at Vinovest and have found our platform easy to navigate. Our dedicated team is always available to help in anyway we can.
Happy Wine Investing!
I like it
I like it
Couple things I’d like to see
1. More communication with investments. Products?
2. Sampling of whiskey or wine or bottles of products
9 september 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hi Chad,
Thank you for the feedback. Are whiskey team can assist you with samples from your whiskey cask when they've reached a certain age. Feel free to reach out to our team at anytime.
Thanks again!
Unparalleled exceptional experience
I love Vinovest so so much!
Everything from their interface to their broad personalisation options. I see so many other platforms trying to replicate what Vinovest have created but I am never phased, and totally trust having my portfolio with Vinovest.
25 augustus 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hi Ashleigh,
Thank you so much for sharing your feedback. We are thrilled you love Vinovest so much! We are quite proud you have trusted us with your portfolio. Please let us know if we can help in anyway or can improve your experience even more.
How fast the wines are assigned to you, it is like magic!
The thing that I like the most is how easy the wines are bought and assigned to you in your stock, me being a person that does not know much about wines I am able to see on a daily basis how the price changes for each of my own wines.
I do think that app needs some improvements like the ability to see your owner documents over your wines or more information like how much I have earned based on the money I invested.
14 augustus 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hi Jorge,
Thank you so much for your feedback. We are so happy to hear about your positive experience with wine investing through Vinovest so far.
The ownership documents are available for each client to download through their account online. Our team continues to add additional features to the app.
If there is anything we can do to help to continue to give you the best overall experience please do not hesitate to reach out and let us know.
Thank you again.
I’m not sure I would invest again
I’m not sure I would invest again. You need to come up with capital each month for storage and unlike traditional equities there aren’t dividends. So whatever your investment stake is take the fee and multiply it by years you intend to hold. Not ideal. Not super straight forward.
Investment levels too broad and not enough perks.
Get a good dividend paying stock like SBUX and put things on auto pilot.
13 augustus 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hello Dominic,
Thank you for sharing your thoughts and feedback. We understand your concerns, and we'd like to provide some context regarding the nature of fine wine investment.
Unlike other more traditional investments, fine wine investment operates over a longer timeline. Immediate returns , especially after only investing for a few months, are not typical, as wine needs time to mature and appreciate in value. The growth is commonly non-linear, and the value tends to increase significantly over several years rather than in short-term periods. While storage fees are part of maintaining the quality and provenance of the wines, we work hard to ensure they are competitive and transparent.
We understand that dividend-paying stocks may be more suitable for certain investment goals. Fine wine investment, however, provides diversification and unique benefits that are less correlated with traditional markets.
We value your feedback on perks and levels, and we’re continually exploring ways to enhance the experience for all investors. If you have further questions or suggestions, please don’t hesitate to reach out to our team at any time.
I appreciate the extensive information
I appreciate the extensive information, the newsletters, the detailed advice.
I'd like to see more investment opportunities for small monthly ammounts, 100-150 USD.
Also I would welcome more insights and in-depth views of different regions and producers, to better understand their evolution and the investment opportunities.
17 juli 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hi Mihai,
Thank you so much for your feedback. We are so happy to hear about your positive experience with wine investing through Vinovest so far. So glad to hear that the information and advice we have shared with you has been beneficial for you. Our team continues to add more information to our platform and they are always available to answer any questions you have.
Thank you again.
Investing with Vinovest has been easy and exciting
Investing with Vinovest has been a blast. The user experience is really easy and it has been exciting being able to invest in alternative assets. The team has also been extremely helpful in reaching out for new opportunities. I would highly recommend investing with Vinovest.
11 juli 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hi Bryan,
So glad you have been having a blast with Vinovest and the alternative assets we provide. Our dedicated team is always available to help with additional available opportunities or just to share their knowledge.
Happy investing!
Invest only if you are ok with losing it
EDIT JUNE 2025
It's been now almost 5 years, and I can tell for sure that I lost at least 23% of the initial investment. 3 wines remain unsold.
---
I've been an investor for almost 4 years now, so it's a good moment to make a review. I have always been a "managed" investor.
Vinovest concept is good. If you are willing to invest in wine, you must know it's an alternative asset, with it pros and cons. That's fine. You manage your wealth, but as a general rule, don't invest all your savings in one alternative asset. However, my issues are not related to investing in wine, which I think is cool. My concerns with this platform are about trust. Investing in the long term with a company that fails on building trust is a big bet, especially considering that you need to pay the maintainance bill (fees) for a long time before you see any profit. And fees are high for unlikely returns. For those wondering, my average wine has been for three years in my portfolio. 63% have a negative result. Overall, the portfolio market value is in slightly positive numbers, but I spent way more in comissions than won in market value.
Now, the story. At the beginning, I thought they were just starting, so I gave them some credit. Product was still basic, but I was hoping it would become stronger. However, I started loosing trust slowly. Lately, I ask myself if it's a scam or communications/management are really bad. Key information is kept in secret. Wines are stored in "world-class wine storage facilities" (no details on real facilities and, in case you are wondering "clients are not permitted to pick up their wine from our storage facilities."). Wines are sold to "a network of trusted partners and buyers". Key features are buggy (recent "price sync" for listings is a good idea with poor execution, as listing will show that such an important feature is enabled or disabled randomly), "pending sales" taking ages (while market price increases). Selling wines at market prices is impossible (so is it really a market?). Withdrawal is still an email process, but I get that, that's not the biggest issue here.
Eleven months ago I decided to give a try to selling wines, just to test the feature and have a taste of how I could exit this investment, eventually. I was hoping that the launch of the trading option will at some point converge or help in the liquidity of "managed portfolios". That is not the case. In eleven months I only sold three wines out of 14 in listing. Last sale was 6 months ago. I still don't understand how wines priced at the market level or below won't have any buyers. I get the liquidity thing, but you are supposed to be onboarding people wanting to buy, you have the trading platform, but wines won't sell. From time to time you receive extremely low offers. You could try to ship them all to your house, but this is expensive and "The process of preparing these wines for shipment is quite extensive" (more empty answers), "There is also a warehouse consolidation fee of $XXX. " (literal). At least this will open the possibility of drinking / selling on ebay. Usually, you'll receive very slow bids on your wines. I've only sell wines at net loss. Additionaly, everything pays a fee. When you sell in advance, you not only pay a fee, but are not allowed to withdraw all your funds. They discretionaly keep some for future fees.
Overall, I would say that I don't know if my wines exist for real, nothing proves that. In the meantime, you pay a monthly fee (2.85% standard, lower if you invest more). They tell the investment horizon is around 10 years. 10 years paying fees is leap of faith that will start costing 28.5% of your capital. In the meantime, I'll keep all my listings open, just in case a miracle happens. I will have a hard time recovering my investment, and at this point I know for sure the net result will be negative.
10 juli 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hello Hernan,
Thank you for taking the time to share your detailed experience as a Vinovest investor. We genuinely value your feedback and are committed to addressing your concerns while clarifying some aspects of our platform.
First and foremost, we’d like to acknowledge your patience and support over the years as we continue to refine and enhance our services. Your trust is incredibly important to us, and we take the responsibility of managing your investment seriously.
We understand your concerns about the transparency of storage and buyer networks. Your wines are stored in globally recognized, world-class facilities, ensuring optimal conditions for aging and preservation. While direct pickups from these locations are not feasible for logistical and security reasons, we are committed to maintaining the highest standards of care. You can see each wine’s storage location through the provided ownership documents.
When it comes to sales, your wines are marketed to an extensive network of vetted buyers, including collectors, merchants, and brokers. Liquidity in the fine wine market can be slower than traditional markets, but our team continually works to increase exposure and improve the listing process.
We recognize that selling wines in the secondary market requires patience, especially for managed portfolios. Fine wine is a long-term investment with an average horizon of 7–10 years, and returns are often non-linear. While immediate liquidity isn't guaranteed, our goal is to maximize your returns over time.
Fees, including storage and maintenance, are essential to ensure the safe aging and optimal condition of your portfolio.
Thank you again for trusting us with your investment. While we regret that your experience has not met expectations, we’re committed to making improvements that align with your needs. Please don’t hesitate to contact us directly if we can provide further assistance.
Has made collecting wine easier and the…
Has made collecting wine easier and the events offered have been great!
10 juli 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hi William,
Thanks for taking the time to share your positive experience. So glad to hear we've made wine investing easy for you and you've enjoyed the events. We hope to continue to add more event opportunities for all of our valued customers in the future.
Thanks again!
Vinovest makes investing in wine easy
Vinovest makes investing in wine easy (and fun) ... I have been a client since 2021 and Vinovest has been a trusted guide with a mix of people and technology. I had a call today with our portfolio advisor and he understands what is happening in the world of wine at a level that gave me comfort that we're in good hands.
10 juli 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hi Steven,
Thank you so much for your awesome feedback. We love hearing how much our clients enjoy talking with their advisor and how much our dedicated team is able to help answer questions and share their extensive knowledge. Please reach out at anytime and our team will be happy to chat.
Keep having fun!
My investment hasn't gone up much.
My investment hasn't gone up much.
10 juli 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hi Kurt,
Thank you so much for your feedback. As you know wine is a long term investment and it's overall performance is more commonly nonlinear with potential gains not seen until the wine has reached its peak market demand.
If you have any questions on your portfolio or if there is anything our team can help you with please reach out at any time.
Thank you again.
I decided to give Vinovest a try…
I decided to give Vinovest a try because I was intrigued by the idea of diversification. I think the company presents itself well and communicates honestly and often, however, I have been disappointed in the results of my investment thus far, which is preventing me from staking any more funds into my account. I need to see better results before I am convinced this is a good long-term investment.
7 augustus 2023
Review zonder uitnodiging
Antwoord van Vinovest
Hi Paul,
Thank you for taking the time to share your feedback. We are thrilled to hear our team has been able to share their wine and market knowledge with you. As you know wine is a long term investment and it's common to see non linear growth. Staying the course and being patient is important when investing in an alternative asset like wine.
Please reach out to our team if you have any questions or if we can assist you in any way.
Vinovest is great!!!
Vinovest is great! The platform is easy to use and understand even if it is your first time trading wine. I joined with no experience in wine tasting or trading, but it didn't stop the Vinovest team from helping me get situated, and just like that I was on a roll.
10 juli 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hi Landon,
Love to hear we were able to get you situated and on a roll with your first investment in wine. Please let us know how we can continue to keep you on a roll with your wine portfolio!
Great program
If I could make a suggestion I would like options of American Whiskey. So for example, at one point you had an offering of Non-GMO, another time you offered specific type of bourbon, but regularly you sell American Whiskey barrels. As an investor and I know that Im small time compared to some of your investors but I would like an option of various types of whiskey. Other than that, I like everything that you offer and I would even be interested in investing into wine in the future. But first I want to build up my whiskey portfolio.
5 juli 2024
Review zonder uitnodiging
Antwoord van Vinovest
Thank you so much for your feedback. We are so happy to hear about your positive experience with whiskey investing through Vinovest so far. Our whiskey team is dedicated to adding new and interesting casks for investment opportunities when they become available and when they are the right fit for our clients.
If there is anything we can do to help to continue to give you the best overall experience please do not hesitate to reach out and let us know. We are always here to answer questions.
BEWARE Total SCAM !!
BEWARE Total SCAM !!! Everything about this company is a total lie !!!
They don’t really have any physical space or warehouse with “your” wine. They basically just virtually own wines and scam you into thinking it’s appreciating . It’s like a pyramid scheme with wine . DONT BE FOOLED - I was and that’s why I know !!! Fighting to get my wine delivered but since they don’t really have it anywhere they are claiming 9-12 weeks just to ship to me and the shipping cost quoted are more than the cost of the wine! Bottom line - they scam you into “investing” and just keep your money . No way out of it . If you ask to ship, price is resiculous and if you hold they just keep eroding the funds . TOTAL SCAM !!! Beware
1 juli 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hello Patricia,
Thank you for taking the time to share your feedback. We do apologize if your experience was not as expected and there was any misunderstanding about the shipping process and the timeline and estimated costs.
Your wines are very real and we are not a scam. Each investor has the option to download their ownership certificate for each case of wine in their portfolio through their account online. This certificate will show the storage location of the wines along with other important details.
We are continually working to optimize the shipping process and hopefully reduce the costs and shorten the estimated shipping time for all of our investors.
Our support team will follow in an email with you again to provide the estimated quote for the shipping cost if you are still interested in taking delivery of your wines and to share your ownership certificate for your reference. They can also answer any questions you may have.
Thank you again for the feedback.
I am in the research phase of investing…
I am in the research phase of investing in this company. I am reading the reviews and the responses. The responses are of concern, they seem to be cut and paste response from a generic response previously developed. They do not appear to be review specific nor do they seem to be personalized with substance and solutions that can be verified. I would like to invest in this platform but I am hesitant.
17 juni 2024
Review zonder uitnodiging
Antwoord van Vinovest
Hello James,
Thank you for sharing your thoughts. We value every piece of feedback we receive and take it seriously as part of our commitment to providing excellent service.
We want to assure you that each review is personally addressed by our team, and whenever possible, we follow up with a personalized email to assist with your specific concerns. Our goal is to ensure that every client feels heard and supported throughout their journey with us.
Thank you again for taking the time to share your feedback.
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