Vinovest Reviews 278

TrustScore 2 uit 5

1,8

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Beoordeeld met 1 van de 5 sterren

Avoid this company at all costs I’ve never seen a company employ more scummy and poor business practices than this company. They will hold your money for years and then when they finally becomes avail... Toon meer

Beoordeeld met 1 van de 5 sterren

I've requested liquidation of my account and withdrawal of all my funds numerous times. I finally sold my big loss wine for just $10 to try and get completely out of Vinovest. Sadly, I agree with the... Toon meer

Beoordeeld met 1 van de 5 sterren

Scam company, estimated valuations are nowhere neaer mkt price, you will never be able to sell your wine for nearly what you even paid. Takes months to sell at pennies on the dollar, all the while th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I feel trapped. The market is completely illiquid, which makes it near impossible to get out of your investment once you're in. You can list your wines for sale, but even after putting them up for mon... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Wijnkelder
  2. Wijnhandel
  3. Wijngroothandel en -importeur

Geschreven door het bedrijf

Vinovest is a modern wine and whiskey investing platform that helps customers source investment grade wines, provide professional storage and custody solutions, and manage ongoing buying/selling recommendations. We have cultivated direct relationships with the most sought-after wineries and distilleries in the world. We pride ourselves on being able to source the most collectible wines in the world at the best prices.


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

278 reviews

5 sterren
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Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 1 van de 5 sterren

Logged in to invest more money and my…

Logged in to invest more money and my wine and my money had been zero out. Would like to know who stole it as I received no wine and no money somebody has both. Would not recommend to anyone until they find my wine or my money. Never happened to in 50 years

18 juli 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Your investment is hard to get out of.

This is not an investment, it's a trap for your money wrapped in a good looking interface. I just happen to need to liquidate what I have in vinovest and can't wait until maturity for another 5-10 years.

I've listed the wines in my portfolio well below their estimated value and added flexible pricing. But more than 1 month later, nothing. I doubt they have a marketplace. But of course they keep charging me holding fees and asking me to add funds to my account.

Ridiculous. And to think I almost referred some friends. I'm very happy my friends were not interested when I told them I had found vinovest.

EDIT: As they mentioned in their reply, indeed my wines have been finally sold, albeit maybe because I significantly reduced their price to make sure they are sold.

1 juli 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hello Cristian,
Thank you for sharing your feedback — we understand how frustrating it can be when expectations aren’t met during the liquidation process.

To clarify, your wines were officially listed for sale in April and were made available to a broad network of external buyers. While we do everything we can to help facilitate timely sales, there is no guaranteed timeframe for when wines will sell, especially given current market conditions where buyer demand can be slower.
After further review of your account we have confirmed that all of your wines have now been sold and all proceeds are available for withdrawal.
Vinovest does not limit sales to an internal marketplace — your wines were listed across external channels and promoted to a global network of collectors, merchants, and brokers to help maximize your opportunities.
Thank you again for your time and sharing your feedback,

Beoordeeld met 1 van de 5 sterren

Vinovest is absolutely terrible

Vinovest is terrible. They made it sound like an investment platform, and that I could buy and sell wine freely. Lies. When I wanted to liquidate my wines they told me to fill out more paperwork, and held my money for over a year and I still do not the proceeds from having my wine sold.

The best part is, because they are ridiculous and terrible at their jobs, they took fees from my sale price to cover their “storage fee’s” and took hundreds of dollars off the price of my wine over the last 12+ months.

I emailed their customer service the other day and they said oh yeah it “sold yesterday”. I had not emailed them in 7 months, but coincidentally it sold the day before I emailed them. Give me a break!

I literally LOST 25% of the value of my portfolio investing with Vinovest - do NOT invest with them, they will keep your money and make interest, and return to you whenever they feel like it. Total scam.

13 juni 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hello,
Thank you for your feedback. We're sorry to hear about your frustration and want to take this opportunity to clarify a few important details regarding your account.

All of your wines have now been successfully sold, and 100% of the proceeds were returned to you as of the end of June. While we understand the experience may not have met your expectations, we want to confirm that no funds have been withheld and your account has been fully settled.

We also want to clarify that Vinovest does not charge advisory or performance fees. The fees deducted from your sale proceeds were related to storage and insurance, which are clearly disclosed and continue to apply while your wines are stored—whether they are held, listed, or awaiting sale. These fees ensure that your wines are professionally preserved until the moment of transfer or delivery.

We understand that the fine wine market operates differently from more liquid asset classes. Sales can take time, and values can fluctuate depending on market demand and maturity. That said, we’re always available to provide guidance and transparency throughout the liquidation process.
Thank you again for your feedback.

Beoordeeld met 1 van de 5 sterren

I invested 10000 euro

I invested 10000 euro. Left it for one year and most for two years. I started selling some, which took forever, lowering the price month after month, I succeeded in selling some after 6 months. It took my 1,5 years to sell my complete portfolio, ending in selling cases for half of the market value. This market at Vinovest is simply not liquid!! There is no demand.

30 mei 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hello Rene,
Thank you for sharing your experience. We understand your frustration and sincerely appreciate your patience throughout the selling process. It’s important to clarify that wines on Vinovest are sold on the external market, and as such, sales can be influenced by external demand and market conditions. This means there is no guaranteed timeframe for selling, and pricing may fluctuate based on market interest at any given point.
We've confirmed that your portfolio has been fully sold and that your funds have been returned to you.
Thank you for allowing us to manage your investment, and we wish you all the best in your future ventures.

Beoordeeld met 1 van de 5 sterren

Impossible to get money out

Impossible to get money out. Scam

20 mei 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hi Brian,
We're sorry to hear about your experience and take concerns like this very seriously. Our team is more than happy to assist, but we will need some additional details about your account to investigate and help resolve the issue.

Please reach out to us directly with your account information so we can look into this and help you as quickly as possible.
Thank you

Beoordeeld met 1 van de 5 sterren

Poor customer service

Terrible customer service and response time. It's been 6 weeks since I submitted a withdrawal request and still have not received funds.

15 mei 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hello Gyula,
Thank you for your feedback, and we’re sorry to hear about your frustration.

We can confirm that your withdrawal request was received two weeks ago . All withdrawal requests are processed within the standard timeline outlined in our FAQ, which typically occurs within a few weeks, depending on the settlement process involved.

We understand how important timely communication is, and we apologize if our updates haven’t met your expectations. If your request falls outside the expected processing window, we will absolutely investigate and prioritize resolution.

Please feel free to reach out to us directly at so we can provide a specific update on your request.

Beoordeeld met 1 van de 5 sterren

After almost a year I lost 25%…

After almost a year my investment of the, from the company choosen wine, lost 25%. After a few months U finally could sell a few bottles but only for much lower than market price. Since a few month I still waiting for the withdraw… and I almost bought a whisky cask! Keep your hands off!!!

12 mei 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hello Rick,
Thank you for your feedback—we’re truly sorry to hear about your experience and understand your frustration.

Wine is a long-term asset, and unfortunately, the broader market has seen a downturn over the past few years. While our team selects wines based on historical performance and market data, no investment is without risk—especially in periods of lower global demand and shifting buyer behavior. Choosing to sell your wines after only 1 year of investment adds to the potential risk.

Regarding your note on selling below market price: our pricing data comes from third-party sources and wines are listed on external marketplaces where actual sale prices are determined by what buyers are actively willing to pay. We never force sales below market value, but in some cases, clients choose to reduce prices in order to improve liquidity.

As for your withdrawal, we sincerely apologize if there was any delay. While most withdrawals are processed in a timely manner, occasional delays can happen due to third-party settlement times. If your withdrawal is still pending, please reach out to our support team so we can investigate and ensure this is resolved immediately.

We also appreciate your mention of the whisky cask offering—this is a separate asset class with its own unique risks and timelines, and we aim to provide full transparency before clients commit.

We’d welcome the opportunity to make this right. Please don’t hesitate to contact us directly so we can assist you further.

Beoordeeld met 1 van de 5 sterren

Wine lost value over 4 years

Wine lost value over 4 years. Management fees are awful. They charge interest if you don’t pay them on time. More importantly you can even get the wine you own.

This is the biggest waste of money I have ever seen in my life. I would report them to the SEC if you can.

4 mei 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hello Matt,
Thank you for sharing your experience—your concerns are absolutely valid, and we're sorry to hear that your investment has not met your expectations.

Wine is a long-term asset class, and its performance can vary significantly depending on broader market cycles. Over the past few years, the fine wine market—like many alternative investments—has faced headwinds due to global economic conditions, which may have impacted the performance of your portfolio. That said, we understand how frustrating it is to see your wines decline in value, and we're here to support you in navigating your options.

Regarding fees: our monthly fees cover storage, insurance, provenance verification, and account management. Interest is only charged on overdue balances, and we strive to give ample notice before doing so. That said, if there’s been any confusion or error, we’d be happy to review and discuss it directly.

We take regulatory compliance seriously and operate under all applicable laws and standards. If you feel something hasn’t been handled properly, we genuinely want to hear from you and make it right.

Please reach out to our team at any time, they are always happy to help.

Beoordeeld met 1 van de 5 sterren

Shady company - avoid!

Very shady company. Do NOT trust them with your money. When I signed up, I was told by the salesperson that I could liquidate my account and sell the wine at any time. What they don’t tell you, is that’s it’s impossible to actually sell the wine. I’ve had my entire portfolio listed for sale for almost 12 months, and they’ve sold 25% of it. I ask for regular updates on when it will be sold, and they can’t provide any. Their only suggestion to get it sold is to drastically reduce the asking price below their own “market value”, essentially slashing my investment.

Their selling methods are clearly unethical. They sell nothing for months, I email them, then magically something gets sold. Nothing again for months, I email them, something else gets sold. There’s clearly in control of when stuff gets sold and just try to hold onto your money.

Do not invest with this firm if you ever want to see your money back.

14 april 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hello Christopher,
Thank you for taking the time to share your experience. We're sorry to hear that the process has been frustrating, and we appreciate the opportunity to address your concerns.

We understand how disappointing it is to think you can liquidate your wine at any time, only to face delays when trying to do so. While that guidance was intended to reflect the flexibility of listing wines for sale, it’s true that actual sell-through depends heavily on buyer demand—especially in a slower global fine wine market.

To clarify: all wines are listed for sale through third-party marketplaces that serve a global network of buyers and merchants. Vinovest does not sell wine through an internal system. Sales activity is driven by external demand, pricing trends, and liquidity for specific producers or vintages.
Wine pricing on our platform is based on independent, third-party data. When we suggest price reductions, it's based on current market activity—not to undercut your investment, but to help align listings with what buyers are currently paying. That said, any pricing adjustments are entirely optional and always in your control.
We acknowledge that communication around portfolio updates hasn’t always been as proactive preferred. We’re actively working to improve transparency and client reporting so you can see more clearly how your wines are priced and performing.
Please reach out to our team if you have any questions.

Beoordeeld met 1 van de 5 sterren

Avoid, scam and impossible to get your money OR wine back

Invested in VinoVest before reading reviews (my fault and take responsibility for that); after several years I tried selling and since they can't sell, asked about having them shipped to me...here's their response, “At this time, we are pausing shipping while we overhaul the process. We hope to create a more cost-efficient shipping process for our clients but need time to work out all the logistics and details.” So if it's our wine when we buy it, why can't we get it shipped when we request it? Can't sell and can't get it shipped? Unbelievable. Just stay away from this company.

11 april 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hello Ramon,
Thank you for your candid feedback—and for acknowledging your initial decision, even as you hold us accountable. We understand how frustrating it must feel to be unable to sell your wines or take delivery as expected, and we sincerely apologize for the inconvenience and disappointment this has caused.

To address your concern: yes, the wines are yours, and you retain full ownership. The current pause on shipping is temporary and was implemented as we work to redesign a more efficient, cost-effective, and reliable global fulfillment process. However, we completely recognize how frustrating it is to be told there is a temporary pause to shipment. We are actively working to reinstate shipping options as quickly as possible, and we’re exploring interim solutions for clients who wish to take delivery sooner.
While sales timelines have been impacted by broader market conditions, we are also adding additional options and channels to improve liquidity going forward.
We’d welcome the opportunity to take a closer look at your account and see what immediate solutions might be available. Please feel free to reach out to our team directly.

Beoordeeld met 1 van de 5 sterren

The Biggest Scam in Wine Investment – Avoid at All Costs!

Vinovest is hands down the worst investment platform I’ve ever encountered. For nearly TWO YEARS, my wines have been stuck on their so-called “marketplace,” with zero progress in selling them. And let’s be real—this isn’t some ultra-rare collection; it’s just two simple cases of wine!

Since they clearly cannot sell them, I asked for my wines to be shipped to me. Their response? “At this time, we are pausing shipping while we overhaul the process. We hope to create a more cost-efficient shipping process for our clients but need time to work out all the logistics and details.” Seriously?! You’ve had two years, and now I have to wait even longer?!

And here’s the worst part—they keep charging me monthly storage fees for wines I can’t sell and can’t even get back! How is this even legal?! It’s as if they’re holding my investment hostage while squeezing every last cent out of me.

Vinovest markets itself as a professional wine investment platform, but in reality, it’s a complete joke. They lure you in with a slick website and big promises, but once they have your money, good luck ever seeing it again.

DO NOT invest a single penny in Vinovest unless you enjoy watching your money disappear into a black hole. Total scam.

31 maart 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hello Jo,
Thank you for taking the time to share your experience. We completely understand your frustration and sincerely apologize for the delays and inconvenience you've faced.
All wines are listed to external wine markets. These markets have experienced longer-than-expected sell-through times for many wines due to broader shifts in the fine wine market over the past few years. While not an excuse, this context helps explain why some wines—especially those with lower trading volume—have taken longer to sell. That said, we know that a multi-year delay is unacceptable, and we continually work on new options to improve liquidity and provide clients with faster exit options.
Regarding your request to take physical delivery of your wines: we acknowledge that the pause in shipping has caused further frustration. We paused outbound shipments temporarily to redesign a more cost-effective and transparent shipping process—especially for international clients—but we understand how this has affected your ability to access your wines and we are accelerating efforts to reinstate this service.
As for storage fees: wines remain insured and professionally stored during this time, which does incur ongoing costs.

Beoordeeld met 1 van de 5 sterren

Huge scam. Ponzi scheme. Impossible to get your money out.

This is a massive scam, and it is impossible to get your money out. It is a Ponzi scheme on asteroids. And, of course, if you forget about your investment and want to get your wines, it is impossible because they don't have them! Regulators should immediately intervene in this business.

31 maart 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hello Murguiondo,
Thank you for taking the time to share your concerns. We’re genuinely sorry to hear about your experience and would like to clarify a few important points.
First and foremost, we take the integrity of our platform and the trust of our clients extremely seriously. All wines purchased through our service are backed by physical ownership, professionally stored in bonded warehouses, and fully insured. Clients can request delivery or sale of their wines at any time, subject to standard industry processes and timelines. Customers can also submit withdrawal requests for all available funds in their account at anytime.
We welcome regulatory oversight and fully comply with all applicable laws and industry standards. If there's been a misunderstanding or an issue with your account, we’d appreciate the opportunity to investigate further and make it right.
Please reach out to us and our team is happy to help.

Beoordeeld met 1 van de 5 sterren

Been invested with Vinovest for several…

Been invested with Vinovest for several years now with diminishing estimated wine values, crazy storage and management fees, and now my wine has been listed for months and months with absolutely nothing selling. This has been a horrible investment and one that most should steer clear of.

5 maart 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hi Joe,
Thank you for reaching out and sharing your concerns. We certainly understand your frustrations and are sorry to hear your experience has not met your expectations.
Fine wine valuations fluctuate based on demand, market conditions, and comparable sales. Adjusting your prices to be more competitive can help attract potential buyers more quickly.
All wines are stored in state of the art facilities to protect the integrity of the wine and to help maintain their value.
Please reach out to our team if you need any assistance with your account or if you have any questions.
Thank you again.

Beoordeeld met 1 van de 5 sterren

Beyond bad

Beyond bad. Terrible customer support, no real service being provided, buggy UI, no market to sell the wine, unable to withdraw funds and stuck with fees. Terrible mistake to have invested into this to begin with.

28 februari 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hello Pedro,
We’re sorry to hear that your experience has not met your expectations. Providing quality service and a seamless investment experience is our priority.
Our team is always available to assist with any support issues you may be facing, and we’d love the opportunity to help resolve any bugs you’ve encountered.
Each customer who lists their wines for sale lists those wines to markets outside of the Vinovest ecosystem. Unlike more traditional assets the wine market can take longer for sales to complete.
We appreciate your feedback. Our team is happy to assist with withdrawing your funds and providing and update on your account, please reach out at any time.

Beoordeeld met 1 van de 5 sterren

is a scam

is a scam , invest money , cant get money out , cant sell the wine . cant witdraw .

6 februari 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Helllo,
Thank you for taking the time to provide your feedback, Wine is a long term investment and often takes longer to sell than other assets. We continually strive to update and improve selling options available. Customers can all submit their withdrawal requests with their bank info through their account settings. Please feel free to reach out to our team at any time for an account update or for answers to any other questions you may have.
Thank you again.

Beoordeeld met 1 van de 5 sterren

Horrible Investment

This seems like a good investment on the surface but it’s horrible. They over value your portfolio to charge more in fees. Additionally, liquidity is near impossible at market value from my experience. In the event that you decide to have them shipped to you this will cost a lot with taxes etc. There are far better investments out there. They will hear more about the excessive valuation of their portfolios to charge more very soon.

27 januari 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hi Shea,
We appreciate you taking the time to share your feedback. We're sorry to hear your experience has not met your expectations. Transparency is a key part of our process. Our valuation process is based on market data from third-party sources to ensure fair and accurate pricing. Fees are calculated based on these valuations, but we never inflate prices to charge higher fees. Additionally, while fine wine and whiskey are long-term investments with a less liquid market compared to stocks, we do offer options for selling, and we’re continually working to improve liquidity.
Thank you again.

Beoordeeld met 1 van de 5 sterren

That is a total SCAM!

That is a total SCAM!
I invested 2k USD in wine ~ 1.5 years ago. After one year, I decided to list the wines on the secondary market to withdraw the money. The best offer so far was half the price. Well, thank you, but no.
Then I asked if wine could be shipped to me (as advertised on their page). However, as they are in the UK (I'm not sure if there is even physical wine somewhere) and I am in the EU, they can't ship anything to me.
The worst is that they are asking "maintenance" fee every month and beside I've locked my funds in their "platform", I have to invest more.
When I left a similar review on Google, the owner replied that this was a mistake and that they could ship wine. Then, I contacted support, who asked me to remove the review. I politely responded that I'd change or remove the review when the issue was resolved. Since then, I haven't received a response from support.

29 december 2024
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hello Daniel,
Thank you for sharing your feedback. We understand your frustration and regret that your experience has not met your expectations so far.
Our team is actively working on a solution for your situation. Selling wine on the secondary market can take time as we aim to secure offers that reflect fair market value. While this process can sometimes feel lengthy, it is designed to maximize potential returns for our clients.
Regarding shipping, we apologize for any confusion. Vinovest can facilitate shipping where possible, though this can vary depending on regulations and logistics between the UK and EU. Our support team remains committed to assisting you in resolving this matter.
Your patience and understanding are greatly appreciated, and we are dedicated to finding a resolution that works for you.

Beoordeeld met 4 van de 5 sterren

I stay away from fine Wine

I stay away from fine Wine. Not interested. I have invested in Whiskey. I'm not sure why all the negativity.
The company tells you when you invest that it could take several years for any kind of return to develop.
My portfolio is up 12.3 % . I add small amounts monthly in cash to it. My goal was a couple casks a year. Get them rotating on a 5-7 year basis where I'd get a return yearly after 5 years
I never expect any return for 5-7 years.

As a matter of fact this investment may never be cashed out. I want to leave it to my trust for the family.

If you need the money or can't afford to have it tied up then by all means stay away.
I've had a good experience so far. I understood from the start there would be a storage fee.

The platform is easy to use. We will see if it comes time for a return it's for real.
So far so good.

13 december 2024
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hi Tim,
Thank you so much for your feedback. We are so happy to hear about your positive experience with whiskey investing through Vinovest so far.
We love your plan to rotate your casks as they reach maturity and you can keep growing your investment with each round of sales!
If there is anything we can do to help to continue to give you the best overall experience please do not hesitate to reach out and let us know.

Thank you again!

Beoordeeld met 1 van de 5 sterren

Absolute Scam

Honestly, I truly believe Vinovest has scammed me. I've invested around $7000 and I've been trying to liquidate my portfolio for months. Only two have received any offers. Worse still, I opened an account for my mom. The $5,000 I helped her invest is now down 20 percent. I listed her wines at the same time as I listed my own and she has not received a single offer on any of them. It's been months! At this point, we're desperate to get any sort of recoup of our money. We both realize we have lost money at this point, but it looks more and more likely we may never see any of this money again. While all of our wines remain unsold, Vinovest continues to take out its monthly fee. Over time, this fee will whittle away our account to nothing. Shame on this company and shame on Anthony Zhang. I wish I could go back and take back my investment.

11 december 2024
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hello Vicky,
Thank you for sharing your experience. We are truly sorry to hear about any difficulties you and your mother may have encountered while liquidating your portfolios. We understand how frustrating this situation must be for both of you.
The process of selling fine wine investments can take time, especially in a challenging market where buyer demand fluctuates. We deeply regret that your expectations have not been met and are committed to finding a solution.
We genuinely want to assist you and thoroughly investigate your concerns, but we’re unable to locate or verify your account with the details provided in this review. To fully address the issues you’ve mentioned, we kindly ask that you reach out to us directly to our support team via email or phone,
Thank you for your patience, and we will do everything we can to resolve this matter to your satisfaction.

Beoordeeld met 1 van de 5 sterren

My investments have gone nowhere or…

My investments have gone nowhere or declined. You'll get noore of my money.!!

25 oktober 2024
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hello Dennis,

Thank you for taking the time to share your feedback about your experience.

We strive for each customer to have a full understanding of how wine and whiskey investing works and timeline for potential returns to be realized. Both wine and whiskey are long term investments and do not produce immediate returns. It takes years for both whiskey and wine to mature and to reach their peak market value. It’s not uncommon to see nonlinear growth of the value of wine after they are originally released. We do apologize if this was not communicated thoroughly with you when you began your investment with Vinovest.

Thank you again for your feedback. Please reach out to our support team if there are any questions we can answer for you or if we can assist you in any way.

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