Vinovest Reviews 278

TrustScore 2 uit 5

1,8

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Avoid this company at all costs I’ve never seen a company employ more scummy and poor business practices than this company. They will hold your money for years and then when they finally becomes avail... Toon meer

Beoordeeld met 1 van de 5 sterren

I've requested liquidation of my account and withdrawal of all my funds numerous times. I finally sold my big loss wine for just $10 to try and get completely out of Vinovest. Sadly, I agree with the... Toon meer

Beoordeeld met 1 van de 5 sterren

Scam company, estimated valuations are nowhere neaer mkt price, you will never be able to sell your wine for nearly what you even paid. Takes months to sell at pennies on the dollar, all the while th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I feel trapped. The market is completely illiquid, which makes it near impossible to get out of your investment once you're in. You can list your wines for sale, but even after putting them up for mon... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Wijnkelder
  2. Wijnhandel
  3. Wijngroothandel en -importeur

Geschreven door het bedrijf

Vinovest is a modern wine and whiskey investing platform that helps customers source investment grade wines, provide professional storage and custody solutions, and manage ongoing buying/selling recommendations. We have cultivated direct relationships with the most sought-after wineries and distilleries in the world. We pride ourselves on being able to source the most collectible wines in the world at the best prices.


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

278 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 1 van de 5 sterren

Terrible experience

Terrible experience. Customer service is bad and you can never close your account. Avoid at all costs.

12 januari 2026
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hi Chris,

I'm sorry for your experience. "You can never close your account" is a serious concern, and I want to understand what happened.

Closing an account involves liquidating your holdings, which does take time in the wine market (typically weeks to months depending on your portfolio). But if you've been trying to close for an extended period without progress, that's not acceptable.

Please email me at brent@vinovest.co with your account email. I'll personally review your situation and give you a clear path to resolution within 48 hours.

— Brent Akamine, CEO

Beoordeeld met 1 van de 5 sterren

Absolute diabolical operation

Absolute diabolical operation. Don't do it!

8 januari 2026
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hi Demus,

I see you've left two reviews expressing frustration. I'd like to understand what specific issues you've encountered so I can address them directly.

If it's liquidity, fees, valuations, or something else entirely, I want to know. Please email me at brent@vinovest.co with details, and I'll personally look into your account.

— Brent Akamine, CEO

Beoordeeld met 1 van de 5 sterren

Massive scam

Massive scam! They told me there was a technical issue with the platform that did not allow me to pay my overdue fees as I could not login. They then sent me an email to say they had liquidated parts of my portfolio (at half the price of what I had paid originally four years ago) because I had not paid my fees. On top of that they have been charging me 100s of pounds in fees over the years despite me not even being able to login to see my portfolio. Fraudulent company - do not investment

2 januari 2026
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hi Andrea,

This is a serious situation and I want to address it directly.

If you were unable to log in due to a platform issue on our end, and then had your portfolio liquidated because of unpaid fees you couldn't pay, that's a failure on our part. You shouldn't be charged fees for access you didn't have.

I'd like to personally review your account history, the login issues, and the liquidation that occurred. Please email me at brent@vinovest.co with your account email and any documentation you have (emails, screenshots, etc.).

I can't promise to undo what's happened, but I can promise to understand exactly what went wrong and discuss what options are available.

— Brent Akamine, CEO

Beoordeeld met 1 van de 5 sterren

Thsi is the biggest mistake i have ever…

Thsi is the biggest mistake i have ever made. You read about how adventurous and lucrative wine collecting can be and I just choose the wrong partner. Vinovest is just plain bad at what they do and it is just geeting worse. How can wine collecting be lurative whe they have over 4000 wines for sale on their marketplace many at 20 to 50% off the estimated value and even then they are not selling. I have asked for my over 100 botles to be shipped to me here in the US which is part of thier sales pitch so I can "enjoy" them. I will be sure to post the reponse. Stay away.

8 december 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hi Scott,

You're describing the core challenge with wine markets: even at significant discounts, sales take time because the buyer pool is limited. I understand how frustrating that is when you're trying to exit.

Regarding shipping your bottles to the US: this is absolutely something we can facilitate. The cost varies based on warehouse location, bottle count, and destination. I'd be happy to get you a specific quote.

Email me at brent@vinovest.co with your account details and I'll personally ensure you get shipping options and pricing within a week.

— Brent Akamine, CEO

Beoordeeld met 1 van de 5 sterren

Scam company

Scam company, estimated valuations are nowhere neaer mkt price, you will never be able to sell your wine for nearly what you even paid. Takes months to sell at pennies on the dollar, all the while they are charging storage and other fees. Shipping cost is ridiculously expensive to take delivery, was quoted 500USD to ship a half case. Wish I never gave them any $, stay away.

1 december 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hi Ben,

I want to address both issues you raised:

On valuations: You're right that our portfolio values (replacement cost) often exceed what you'd receive selling quickly. This is true across the wine industry - like the gap between Zillow estimates and quick-sale home prices. We should make this clearer, and we're working on showing both values side by side.

On shipping: $500 for a half case does sound high. Shipping costs depend on origin warehouse, destination, and insurance requirements. I'd like to review your specific quote to see if there are alternatives.

Please email me at brent@vinovest.co and I'll personally look at your options.

— Brent Akamine, CEO

Beoordeeld met 1 van de 5 sterren

Don't trap yourself

I feel trapped. The market is completely illiquid, which makes it near impossible to get out of your investment once you're in. You can list your wines for sale, but even after putting them up for months at an almost a 50% discount, they don't sell. All the while you're constantly forced to pay monthly fees. When I signed up they said you could physically redeem your wines, but the reality is that they'll charge you an extortionate amount for shipping and insurance which makes it non viable. Truly a modern day scam, it's difficult to understand how they haven't been shut down by the FCA.

1 oktober 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hi Rick,

"Feeling trapped" is exactly the experience we don't want anyone to have. Let me address your points directly:

Liquidity: Wine is illiquid by nature - even at major auction houses, sales take months. That said, if you've been listed at 50% discount for months with no movement, there may be pricing or positioning adjustments we can explore.

Fees during liquidation: I understand this feels unfair. Your wine still requires storage and insurance while listed, which is why fees continue. But I hear you.

Shipping costs: These are set by logistics providers and vary by location. If the quote you received seems excessive, I'd like to review it.

Email me at brent@vinovest.co. I'll personally review your account and give you an honest assessment of your options - whether that's adjusted pricing, shipping, or something else.

— Brent Akamine, CEO

Beoordeeld met 2 van de 5 sterren

Not for small stock investors

Not for small stock investors. I invested a small test investment of $4000 in November, 2020. Since that time, I have been asked multiple times to add more funds to my account to allow for the management fees of anywhere between $7 and $11 dollars a month. I added $200 (bringing the total investment cost to be $4200) strictly to pay for these fees, for the total return investment result of a *negative* 2.4% return from my initial investment amount almost 5 years ago. In fact, according to my account record there has been absolutely no management on my account since January. This business model runs entirely on the storage and trade management fees and is not self-sustainable through the actual trading of wine without additional funding from the investor to cover fees. Also, their website statement download area does not work for statements before August 2023, so all those statements are currently unretrievable.

8 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Onboarding!

Had an easy and smooth transition. The portfolio advisor made it simple and easy for me to get started. She answered all my questions timely and helped me through all the processes.

21 augustus 2025
Logo Vinovest

Antwoord van Vinovest

Hi Robert,

Thank you so much for the kind words! We're thrilled that your onboarding experience was smooth and that our portfolio advisor was able to answer all your questions.

Getting started with wine investing can feel daunting, so we work hard to make the process as clear and supportive as possible. If you ever need anything as you continue your wine investing journey, don't hesitate to reach out.

Welcome to Vinovest!

— Brent Akamine, CEO

Beoordeeld met 1 van de 5 sterren

Scam! 3 years trying, and can’t get out!

It seemed a way to diversify some spare cash - but this has turned into a nightmare that I cannot get out of. They will give you all the support in the world to put money in, and assure ‘active management’ however extracting out has been (and continues to be) impossible.

I accepted that there may be delays to sell wine, and that it is possible that values could go down (they have) this I was aware of going in.

But 3 years ago, I asked them to liquidate my portfolio at any price and to get out and they they are have been unable to sell the wine they purchased for me - yet still continue to charge ongoing management fees.

For 3 years I have been begging them to let me leave their ponzi scheme and yet it appears they won’t sell the wine and let me go…. I’m still technically a customer because I cannot get out!!!!

26 augustus 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hi Mike,

Three years trying to exit is unacceptable. I want to personally intervene here.

You asked to liquidate at any price three years ago, and you're still a customer against your will while paying fees. That's not how this should work.

Please email me directly at brent@vinovest.co with your account email. I'll review your portfolio and liquidation history myself. If we've been unable to sell your holdings for three years, we need to discuss alternative options - even if that means accepting significantly reduced prices to get you out.

I can't fix three years of frustration, but I can give you a concrete path forward.

— Brent Akamine, CEO

Beoordeeld met 1 van de 5 sterren

VINOVEST IS A SCAM!

SCAM!

I diversified a lot of my investments. Someone told me about Wine portfolios, hence why I too have a bunch of money tied up in wines. Anyway, I have the same issues. I'd say my entire portfolio is down about 39%.

Trying to sell wines results in them never being sold, or you "supposedly" get bids for them that would result in you taking a significant loss. I tried cashing in my wines....aka, absorb the loss, have them ship the wines to me so I can drink them. All of a sudden, their "System is down" to process such requests.
Then they hit you up for these management fees which suck out ANY potential gains you might have ever made.

Their customer support is terrible... to the point you feel like you want to put a fist through your monitor at how angry they make you. I just want out... I want out of their shitty scammy framework. However, I want to hold them accountable for the wines they supposedly put in my portfolio. I want to see those wines.... I want to drink them.

Anyway... for anyone considering using them. Stay clear. Its a TERRIBLE investment unless you are looking for one to dump money into and take sustained losses year over year.

13 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bye Bye Investment

I have basically written off my initial investment as they won't ship me my wines (without it costing as much as my initial investment just for shipping, ironically) and their is 0 demand in their marketplace to actually sell them. Its all just a big scam folks. They lock up funds to secure high monthly fees and do everything in their power to push you off (in fact they don't even respond to me anymore- full ghost). And I am 99% sure they do not have the wine they say they do, nor actually store it. I could go on for a few hours here on all the problems I have encountered with the team over the past few years, but its not worth it...its a shame- could have been a strong company with a lock on the market in the US. But that is what greed does to certain young founders. What a shame!

2 juli 2025
Review zonder uitnodiging
Logo Vinovest

Antwoord van Vinovest

Hello John,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your expectations haven’t been met, and we’d like to address the points in your review to provide a clearer picture for you and others reading.

First and most importantly: your wines absolutely do exist and are securely stored in globally recognized, professional wine storage facilities such as Octavian Vaults and LCB. These third-party warehouses are industry-standard and used by top wine merchants and collectors worldwide.

Regarding your statement about shipping, international wine logistics are complex and can be costly, especially when dealing with duties, tariffs, temperature-controlled handling, and consolidation across multiple warehouses. We never charge arbitrary fees—any shipping quote you receive reflects real third-party costs, and we’re always happy to explore ways to minimize those expenses.

As for wine sales: all wines listed through Vinovest are marketed to the outside fine wine trade, not just within our platform. Demand depends heavily on market conditions, maturity, and pricing. While liquidity can vary, our team continues working on your behalf to identify buyers through a broad network of global merchants and collectors.

Finally, we’re disappointed to hear you felt ignored. We make every effort to respond to support inquiries, and if you’ve been waiting on a reply, we’d like to investigate and follow up immediately. Please reach out to us directly at hello@vinovest.co with your registered account information so we can address your concerns without delay.

We understand your frustration and are here to help. While the journey in alternative investments like fine wine isn’t always smooth, we’re committed to transparency and improving our platform and services every step of the way.
Thank you again for your feedback.

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