VIRAGE London Reviews 522

TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

It was fantastic on however so fast it only had to take too get it delivered. The price was also brilliant by not having to be trying too getting hold of everyone's cash at high prices. The offer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Definitely a company you can fully trust. High quality items with fast service. They are professional and items do feel premium and look great. It is absolutely true you can live in the items go into... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have now purchased several items from this company. To be honest I was a bit dubious as not everything described on online shopping turns out to be the truth. However I was happily surprised by not... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely love this ring 😍 Looks so classy and honestly could pass for real gold. Been wearing it loads and it doesn’t irritate my skin or turn my finger green like some cheap rings do. Really impre... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenfabrikant
  2. Winkel in modeaccessoires
  3. Juwelier
  4. Sieradenontwerper

Geschreven door het bedrijf

Design driven with an uncompromising focus on quality, we have rapidly become the go-to brand for premium men's and women's jewellery, unrivalled in design and quality, and unmatched on price.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

522 reviews

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Beoordeeld met 5 van de 5 sterren

I just receive my set yesterday and I…

I just receive my set yesterday and I have to say that it looks amazing and the quality is good. The delivery service was quick. Definetly I will buy again. I recommended Virage 100%. Keep up the good work 👌

6 juni 2026
Review zonder uitnodiging
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Antwoord van VIRAGE London

Hi Hugo,

Thank you for taking the time to leave us a 5 star review. It's great to hear you are very happy with your new jewellery set. Do let us know if we can be of any help when it comes round to your next purchase!

Enjoy your new set!

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

Definitely a company you can Trust

Definitely a company you can fully trust. High quality items with fast service. They are professional and items do feel premium and look great. It is absolutely true you can live in the items go into water and not take them off and they still look good with no tarnishing and are totally hypoallergenic. They have lovely packaging too with a secure checkout and smooth transaction.

7 juni 2026
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Antwoord van VIRAGE London

Hi Mac,

Thank you for taking the time to leave us such a positive 5 star review. It's great to hear you are very happy with your experience with us and the new jewellery you received.

Enjoy your new purchases!

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

It was fantastic on however so fast it…

It was fantastic on however so fast it only had to take too get it delivered. The price was also brilliant by not having to be trying too getting hold of everyone's cash at high prices. The offer was brilliant awesome amazing excellent superb astonishing outstanding marvellous. The more you keep it up the more amounts of customers you'll always be getting. Keep It up.

Kind regards,

Nicholas Jones.

3 juni 2026
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Antwoord van VIRAGE London

Hi Nicholas,

We really appreciate you taking the time to leave us such a great 5 star review.

Enjoy your new jewellery and have a great rest of your day!

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

Fantastic jewellery at fantastic prices. I have now purchased several items from…

I have now purchased several items from this company. To be honest I was a bit dubious as not everything described on online shopping turns out to be the truth. However I was happily surprised by not only the quality of the item, the beautiful packaging and also value for money. I immediately went back online and ordered a complete necklace and matching bracelet as a special birthday present. This arrived quickly and was even more stunning than the pictures. I then decided to treat myself as I have fallen in love with the gorgeous jewellery from Virage. I am now the proud owner of a beautiful 5mm Cuban link bracelet which I love. I highly recommend Virage. You honestly won't be disappointed.

26 mei 2026
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Antwoord van VIRAGE London

Hi Anne,

Thank you for taking the time to leave us such a great 5 star review. We are so pleased to hear you gave us a try and are very happy with your experience and the products you have received. Thank you too for your continued loyalty and support.

Enjoy your new jewellery!

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

Great value and good service will…

Great value and good service will definitely order again

15 mei 2026
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Antwoord van VIRAGE London

Hi Junior,

We really appreciate you sharing your experience and thank you for taking the time to leave us a 5 star review.

Enjoy your new jewellery!

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 3 van de 5 sterren

Inaccurate photos

I ordered a Figaro Bracelet Silver 5mm but received an item with a different clasp and different emblem (I wanted a V and instead got Virage text).

Customer service basically told me too bad, they updated the design and I received a newer one than what was pictured. Normal companies don't operate like that. I won't be shopping there again.

27 mei 2026
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Antwoord van VIRAGE London

Hi Anon,

Thanks for taking the time to leave a review.

All of our new imagery now reflects our latest products. As outlined by our customer service to you already, should you still be unhappy in any way, you can return your item to us for a full refund at your earliest convenience.

We trust this helps but do reach out to our team on sales@viragelondon.com if we can be of any further assistance.

Have a great rest of your day.

Thanks

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service.

1 mei 2026
Review zonder uitnodiging
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Antwoord van VIRAGE London

Hi Echo,

We really appreciate you sharing your experience and thank you for taking the time to leave us a 5 star review.

Enjoy your new jewellery!

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, outstanding service, great communication, the product was a bracelet and chain, worn for everyday use, still bright, shining, awesome.

15 mei 2026
Review zonder uitnodiging
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Antwoord van VIRAGE London

Hi Muttley,

Thank you for taking the time to leave us a great 5 star review of your purchase and experience with us. Enjoy your bracelet and chain set!

Have a great rest of your day!

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

The same as others I was sceptical…

The same as others I was sceptical about buying something that is not solid gold. It came promptly and without any problems, and is a truly beautiful bracelet. It is an 18th birthday present for my granddaughter in July
I know that she will love it. Thank you.
Barbara Nichols

11 mei 2026
Review zonder uitnodiging
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Antwoord van VIRAGE London

Hi Barbara,

Thank you for taking the time to leave us a 5 star review of your purchase for your granddaughters upcoming 18th birthday! We all wish her a very happy birthday and trust she loves the gift you have chosen for her!

Have a great rest of your day!

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

Good quality jewellery very satisfied

Good quality jewellery very satisfied , great service fast delivery by Royal Mail thank you would definitely recommend to all

21 mei 2026
Review zonder uitnodiging
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Antwoord van VIRAGE London

Hi Michael,

We really appreciate you sharing your experience and thank you for taking the time to leave us a great 5 star review.

Enjoy your new jewellery!

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

I was somewhat dubious about buying…

I was somewhat dubious about buying anything other than solid gold jewellery but sometimes you have to look outside the box if the other is out of reach under the current financial constraints which most of us is feeling. I decided to give Virage a go as their reviews are the best ones to go by and their Gold jewellery doesn't look as cheap and shiny as the rest of the market. So I ordered a bracelet for myself and Well a stunning bit of bling which far exceeded my expectations turned up less than 48 hours after ordering it. I have to say that I already have two gold bracelets and this looks more authentic than the others do. Its a great weight with a really solid fastener and looks the dogs doodoos without looking at all fake or in your face. I chose to get the Franco design because it's not the usual Cuban which everyone else seems to have. I'm now waiting for the matching chain to become available which I'll snap up. I ordered a chain for her almightiness but didn't realise it was out of stock. Within minutes I had an email explaining that it would be available in a couple of weeks. That was on a Sunday evening. Unfortunately I couldn't wait so asked for the order to be changed to a different design. Without any hassle whatsoever it was done and in the post first class which should be here tomorrow. Really looking forward to seeing it and getting a reaction when I tell her it's plated as she'll never believe it and I'm sure delighted with it.
I can't express enough what a great company this is from excellent customer services, brilliant and very fast postage to beautiful second to none jewellery at a price unbeatable for the quality of the product they supply... You can look around and find what you need elsewhere but you'd be totally bonkers not to choose Virage and be certain that you're getting the best for your money which is unbelievable considering the quality of the jewellery they supply.....

8 mei 2026
Review zonder uitnodiging
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Antwoord van VIRAGE London

Hi Mark,

Thank you for taking the time to leave us such a comprehensive 5 star review of your experience with us. We cant thank you enough! Its great to hear you are so happy with your purchase and also the one for her almightiness too!

Enjoy and have a great rest of your day!

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

I have purchased two jewellery sets

I have purchased two jewellery sets, and they are both beautiful. Would recommend them to anyone. I have had many compliments on both sets

23 april 2026
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Antwoord van VIRAGE London

Hi Marlene,

Firstly, thank you so much for your continued loyalty and support. We really appreciate you sharing your experience and you taking the time to leave us a great 5 star review.

Enjoy your growing collection and have a great rest of your day!

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

I was very skeptical 🫤

I was very skeptical of this but asked questions and was answered promptly so I ordered.
All I can say is WOW .... I received my Bracelet and it is stunning. I have worn this constantly, been on holiday, been in the Sea, used Sun Lotions, Showered, used Daily Sun Creams and it looks just like the day I received it. Highly recommend 👌 I will be ordering more for sure.

19 mei 2026
Review zonder uitnodiging
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Antwoord van VIRAGE London

Hi Nichola,

Thank you for taking the time to leave us a 5 star review. It's great to hear you have tested your new bracelet whilst on holiday and it stood up perfectly! Enjoy.

Have a great rest of your day!

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

Absolutely love this ring 😍 Looks so…

Absolutely love this ring 😍 Looks so classy and honestly could pass for real gold. Been wearing it loads and it doesn’t irritate my skin or turn my finger green like some cheap rings do. Really impressed with the quality for the price — another great item from Virage ❤️

3 mei 2026
Review zonder uitnodiging
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Antwoord van VIRAGE London

Hi Peter,

Thank you for taking the time to leave us a 5 star review. It's great to hear you are very happy with your new ring.

Enjoy and have a great rest of your day!

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

Good quality and great service

I am happy with the quality of product l purchased. Good customer service as well.

23 april 2026
Review zonder uitnodiging
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Antwoord van VIRAGE London

Hi Charles,

Thank you for taking the time to leave us a 5 star review of your new purchase. Its great to hear you are happy with your new jewellery and also the customer service you received. Enjoy your new pieces!

Have a great rest of your day.

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

Really impressed with the quality

Really impressed with the quality. Bought the 14mm Cuban chain. Looks the dogs blks.

10 mei 2026
Review zonder uitnodiging
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Antwoord van VIRAGE London

Hi Gordon,

Thank you for taking the time to leave us a 5 star review. It's great to hear you are very pleased with your new 14mm Cuban Chain. Enjoy!

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

Amazing company I was ABIT sceptical at…

Amazing company I was ABIT sceptical at first but I am pleased to say that they are no joke virage are not only amazing craftsman but they also back it with impeccable customer experience and service. Id highly recommend that if your looking for amazing quality at a fraction of the price virage is where it's at.

1 mei 2026
Review zonder uitnodiging
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Antwoord van VIRAGE London

Hi Levi,

Thank you for taking the time to leave us a 5 star review. It's great to hear you are very happy with the jewellery and customer service you received. Enjoy your new pieces!

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 4 van de 5 sterren

Poor Return Policy - Must not try on

Update to my original review.
Changes to the return policy now include been allowed to opening the packaging and trying items on for fit etc.
My original review were for the old terms where it clearly stated Unworn for returns and no extra terms saying you could try on, real shame I could not try on now as I followed the original terms.
Have updated my original 2 star review to 4 stars as the terms change is very positive, delivery was quick and communication on my returned items spot on, just waiting for the refund now.

Delivery times were excellent and chain and bracelet set arrived in good time.
Was a little worried over the colour after a quick look before work and was looking forward to seeing how it looked when wearing it. (Colour is very bright and a strong yellow looking very much different from my genuine 9ct bracelets and genuine 9ct gold rings).
It may be because my own jewellery is a little old and worn as it is stated to be plated in 18ct gold and the shine is brilliant, just the yellow screams fake at you.

While at work I checked the return policy on the off chance I wasn't truly happy with the colour and was shocked to see some terms I feel are most likely unlawful under UK Consumer Regulations.

Returned items must be unworn so you can't even open the packaging (shrink wrapped) and try the bracelet/Chain on to see how it looks on you, how it feels on and how it wears on you the individual.
Ridiculous terms and I started a return immediately.

Returns were pretty easy and simple, a few options on your reason for return and a quick printable return label at a reasonable price for royal mail tracked.

Disappointing experience, really didn't want to pay out over 3k for genuine gold pieces for up coming holiday so this was an option I was willing to try, real shame you were only able to look at the items in the genuine wrappings.
I have given 2 stars for the quick ordering online and quick shipping.
Stars removed due to the return policy which cripples the customer in making a genuine decision on the quality of the items.

7 mei 2026
Review zonder uitnodiging
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Antwoord van VIRAGE London

Hi Colin.

Thanks for taking the time to leave a review of your experience. More than happy to help you further here.

Each of our pieces are finished in real 14k or 18k gold dependent on the specific product, so as you say, will naturally appear brighter than your 9ct gold chain that you have worn for an extended period. It’s also worth noting, that due to us using real gold plating on all of our products, it’s simply not possible for them to appear fake, as we use the exact same real gold as solid gold pieces. It simply sounds like you prefer a less gold piece of jewellery, such as the 9ct chain you are comparing it to.

In regards to our returns policy, you can absolutely return items to us for a refund, even when you have taken your jewellery out of its packaging and have tried it on. As per our returns policy, we simply ask them to be returned WITH their original packaging, which of course means you can still try them on after removing any packaging. Be rest assured our returns policy is fully compliant with UK and International consumer law.

We trust this helps but do feel free to reach out to our customer services team on sales@viragelondon.com if we can assist any further.

Have a great rest of your day.

Thanks,

Jack
VIRAGE London Customer Success Team

Beoordeeld met 5 van de 5 sterren

3mm Gold Wheat Chain.

Excellent quality and weight of the chain. Website is very easy to order from and the delivery was fast.

2 april 2026
Review zonder uitnodiging
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Antwoord van VIRAGE London

Hi John,

Thank you for taking the time to leave us a great 5 star review of your experience with us. It's great to hear you are very happy with the quality and weight of your new chain and also the quick delivery. Enjoy!

Thanks,

Jack
VIRAGE London Customer Success Team

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