Really impressed with the customer service from Virage London. I had an issue with a St Christopher pendant, and Karla handled it brilliantly — professional, clear, and genuinely helpful throughout. S... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Virage London are well ahead of their competitors. From providing fast and efficient customer service to delivering quality products and services straight to your door with no hassles whatsoever. T... Toon meer
Bedrijf heeft geantwoord
I ordered a Figaro Bracelet Silver 5mm but received an item with a different clasp and different emblem (I wanted a V and instead got Virage text). Customer service basically told me too bad, they... Toon meer
Bedrijf heeft geantwoord
A cross and chain caught my eye and I purchased it. Delivery was on time. I really sweat terribly and after two weeks the product was as new no fading or any nasty surprises so I purchased the 12 mm 2... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Design driven with an uncompromising focus on quality, we have rapidly become the go-to brand for premium men's and women's jewellery, unrivalled in design and quality, and unmatched on price.
Contactgegevens
Verenigd Koninkrijk
- support@viragelondon.com
- viragelondon.com
4,7
Uitstekend
541 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Cuban chain
Ordered a Cuban chain was sent quickly but I had not put the first line of address in so was sent back to sender by royal mail. Emailed Virage to explain what had happened who replied they can see this and promptly sent out another. Chain arrived very impressed with the quality and look.
Nice to see a company with a good product and great service combined.
Will order more from here and recommend
10 april 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Gary,
Thank you for taking the time to leave us a 5 star review of your experience with us. It's great to hear we resolved this for you and are very impressed with your new chain. Enjoy your new jewellery!
Thanks,
Jack
VIRAGE London Customer Success Team
I initially order wrong size for the…
I initially order wrong size for the mens Cuban set. No problem and the return was smooth and efficient. Ordered correct sizes and love the Cuban set.
I've been wearing it now since I ordered it. Its gone through daily gym wear, daily routines (cologne use etc) and no defect, darkening to items or greening to skin.
Highly recommend.
9 april 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Stu,
Thank you for taking the time to leave us a 5 star review of your experience with us. It's great to hear your Cuban Set is standing up perfectly to your daily routine. Enjoy your new set!
Thanks,
Jack
VIRAGE London Customer Success Team
Item easy to order
Item easy to order
Item as photo. Price excellent for Item
Very pleased with purchase
14 april 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi G Hall,
Thank you for taking the time to leave us a 5 star review of your experience with us.
Enjoy your new jewellery!
Thanks,
Jack
VIRAGE London Customer Success Team
Excellent quality product and service
Excellent quality product and service. Item arrived beautifully packaged and on time. Such an elegant sophisticated piece...a pleasure to wear.
10 april 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Christl,
Thank you for taking the time to leave us a 5 star review of your experience with us. Enjoy your new jewellery!
Thanks,
Jack
VIRAGE London Customer Success Team
Having purchased 6 items from Virage…
Having purchased 6 items from Virage now, the first over 5 mths ago, all look like the day they first arrived even after wearing all the time...in the shower, using lotions etc. Great service and fast shipping...
6 april 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Cindy,
Thank you for taking the time to leave us a 5 star review of your experience with us. Thank you too for your continued loyalty and support. Enjoy your latest new pieces!
Thanks,
Jack
VIRAGE London Customer Success Team
Antwoord van VIRAGE London
Hi Effey,
Thank you for taking the time to leave us a 5 star review of your experience with us. Enjoy your new jewellery and have a great rest of your day!
Thanks,
Jack
VIRAGE London Customer Success Team
It doesn't look like Gold
I don’t really like the color, it doesn’t look like real gold, look fake. I got a “Gold chain and 2 weeks later loosing the color. When l contact this rip-off company, just told me, they can't do anything if l used the product.
Don't buy anything from Virage.
They did contacted me but they didn’t do anything, this company sell you products and after u are stuck with this rubbish product. Never buy again.
16 maart 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Juan,
Thanks for taking the time to leave us a review. More than happy to help you here.
Firstly, I can assure you our products are guaranteed to never tarnish, fade or discolour, which is backed up by the many hundreds of other reviews on here, so it is simply not possible for your products to start loosing colour within 2 weeks, as our unique PVD plating process ensures this simply will not happen.
Secondly, all of our products are finished in either 14k or 18k real gold, so they look exactly like solid gold pieces. There is simply no difference in the visual appearance when compared to solid gold pieces.
Thirdly, your order is also backed by a 2 year warranty, so if there are any issues at all, we will either fix or replace any issues completely free of charge during this period.
Fourth, you can return your order for a full refund or exchange within our returns period, as long as the item is unworn and in its original packaging. As you have already worn the item, due to obvious hygiene reasons, it is not possible to process a refund. However, as mentioned above, should you experience any issues, your product is covered by a 2 year warranty and you can simply reach out to our team directly on sales@viragelondon.com.
Trust this helps.
Have a great rest of your day.
Thanks
Jack
VIRAGE London Customer Success Team
Excellent service another lovely piece…
Excellent service another lovely piece thank you
1 april 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Viv,
Thank you for taking the time to leave us such a great 5 star review of your experience with us. Thank you too for your continued loyalty and support.
Enjoy your latest purchases and have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Virage London is one of the best…
Virage London is one of the best jewellery makers I’ve seen for years and the quality is 10 out of 10 for me and my wife and at such a low price
You can’t fault it or find anything better
Thank you for this amazing product
Many thanks Rob
2 maart 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Rob,
Thank you for taking the time to leave us such a great 5 star review of your jewellery for you and your wife. Thank you too for your continued loyalty and support. Enjoy your latest purchases!
Have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Very pleasantly surprised
After frustratingly finding many chains either breaking at the slightest snag or losing their colour I bought this with low expectations. However having purchased the wheat chain from Virage it is extremely pretty, does not lose its colour and shows no sign of being likely to break. I am greatly pleased.
29 maart 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Marie,
Thank you for taking the time to leave us a great 5 star review of your new Wheat chain. We are very happy to hear you are very pleased with your new purchases...enjoy!
Have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Purchased a ladies chucky bracelet was…
Purchased a ladies chucky bracelet was only 14cm long wouldn’t fit a baby!
Then want me to pay £5.95 postage to return it
27 maart 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Jane,
Thank you for taking the time to share your feedback. More than happy to help you here.
On each and every product page, the exact length of each item is stated specifically within the description section on each product page. Therefore as a visitor, you know exactly the length you are purchasing prior to placing the order. We also offer a very detailed size guide for you to also check your wrist size before making any purchase. Unfortunately it sounds like you didn't review either of these before placing an order, and so made a mistake on the exact item and size that would best suit your wrist. It is also worth noting we do also offer a number of different lengths for many of our products too, all of which can be chosen directly on each product page.
We also ensure our returns process is completely seamless and easy for each and every customer. Our returns policy is fully available to review before you purchase and any small return fees completely cover the return cost and processing of your return.
We hope this helps, but do please reach out to our team on sales@viragelondon.com, as they will be more than happy to help you further if required.
Have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Love this jewellery ❤️
I am so happy with the quality of the jewellery sold by Virage. Everything I've bought looks even better than on line. The quality is second to none with a large range of styles to choose from and the pricing is amazing. The delivery is quick and they keep you well informed.
12 maart 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Mrs Mcgee,
Thank you for taking the time to leave us 5 star review of your experience. Its great to hear you are very happy with your new purchases!
Have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Excellent value for money and quick…
Excellent value for money and quick delivery service
6 maart 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Mark,
Thank you for taking the time to leave us a great 5 star review of your new jewellery purchase. Enjoy!
Have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Great pieces 👏
Ordering was very easy and without any problems and the delivery was really fast. The pieces themselves were great value and looked beautiful. I would recommend anyone to Virage London
13 maart 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Alan,
Thank you for taking the time to leave us a great review of your new purchase! Enjoy your new jewellery.
Have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
I’ve bought a few items from Virage and…
I’ve bought a few items from Virage and the quality is outstanding very pleased with the style and quality and customer service very good would definitely recommend this company just ordered another bracelet for my wife Thanks again Virage.
18 maart 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Sean,
Thank you for taking the time to leave us a great 5 star review of your new jewellery and thank you for your continued loyalty and support! We hope your wife loves her new bracelet too!
Have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Really good quality product better than…
Really good quality product better than other sites. 10/10. Can't wait to order and receive my next piece of jewellery.
13 maart 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Andrew,
Thank you for taking the time to leave us a great 5 star review of your new jewellery. Do let us know if we can be of any assistance when you come to your next purchase. Enjoy your new piece!
Have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
A***** would buy from again
Would definitely buy from again, good quality and fast dispatch
9 februari 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Alian,
Thank you for taking the time to leave us a 5 star review of your new purchase. Its great to hear you are so pleased with the service you received. Enjoy your new jewellery!
Have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Have purchased twice from Virage London…
Have purchased twice from Virage London recently and have been very pleased with their jewelry. The pieces are high quality, affordable. And fast shipping, especially from another continent.
Will be doing business again with them when needed.
25 februari 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Gary,
Thank you for taking the time to leave us a great 5 star review of your purchases. We really appreciate your continued loyalty and support. Enjoy your new jewellery!
Have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Quality jewelry at affordable prices
I've purchased numerous necklaces and bracelets for myself and wife...All are quality products worn whilst Swimming,steam room,sauna,jacuzzi....All pieces are perfect quality still after 3 months of wearing....you will not be disappointed.
5 maart 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Martin,
Thank you for taking the time to leave us such a positive 5 star review of your purchases for both your wife and yourself. We really appreciate your continued loyalty and support. Enjoy your latest pieces!
Have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Virage has amazing jewellery ,great…
Virage has amazing jewellery ,great quality and affordable. I purchased a crucifix and necklace to wear,couldn't be more happier with my purchase and doesn't tarnish after a shower. I will definitely be buying again for myself and as a gift 🎁 Thankyou Virage for the fantastic quality jewellery you have on offer, keep up the good work.
11 februari 2026
Review zonder uitnodiging
Antwoord van VIRAGE London
Hi Zoran,
Thank you for taking the time to leave us such as positive 5 star review of your crucifix and necklace. Its great to hear you are very happy with your jewellery and do let us know if we can be of any help when you come to make your next purchases. Enjoy your new pieces!
Have a great rest of your day.
Thanks,
Jack
VIRAGE London Customer Success Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.