Virgin Voyages gift cards, you cannot use them toward your cruise booking or onboard add-ons. In fact, none of the representatives I spoke with could clearly explain what the gift cards can actually... Toon meer
Bedrijf heeft geantwoord
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I purchased a gift card for a friend's birthday and I did not receive the instant email as the website stated I would. I checked both my Inbox and Spam folder multiple times with no such luck. This le... Toon meer
Bedrijf heeft geantwoord
I purchased a voucher for Napa Valley hot air balloon ride and it was a simple procedure. Purchased for 20 percent off retail price and it actually worked without a hitch!
Bedrijf heeft geantwoord
While I had an issue with booking being sent as one instead of 2, customer service handled it quickly and resolved the issue expediently. I am so thankful and happy. Thank you.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Instant eVoucher Delivery
Geschreven door het bedrijf
- Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs
Contactgegevens
Verenigd Koninkrijk
- info@virgingifts.com
- virgingifts.com
4,0
Goed
7K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van Virgin Gifts
We are thrilled to hear you loved our wide range of great experiences that were available to purchase with ease! 🛒
We hope you have a brilliant experience Steve. 💖
Chantelle - 🌟🌟🌟🌟
When I paid for the experience
When I paid for the experience, I wasn’t offered the opportunity to send it to someone else or to enter the voucher number. Very poor website
14 december 2025
Antwoord van Virgin Gifts
We’re really sorry the website didn’t make it clear how to send the experience to someone else or enter a voucher number - we completely understand how frustrating that must have been.
Please be assured Leroy, we've popped you a quick email, to help get everything sorted - Chantelle.
So many fun things to do
So many fun things to do. Love having this available for experience vs items, gift giving ❤️
14 december 2025
Antwoord van Virgin Gifts
We’re so glad you love it! 💖
Experiences really do make the best gifts, and we’re thrilled you’re enjoying all the fun options available. 🎁
Chantelle - 🌟🌟🌟🌟🌟
Antwoord van Virgin Gifts
Ordering should always be simple, and we’re delighted it was a smooth experience for you! 🛒
We hope you have a wonderful experience Nancy. 💖
Chantelle - 🌟🌟🌟🌟🌟
Your portal does not accept gift cards
Your portal does not accept gift cards! Now my wife will get a notification of a secret santa gift since she is attached to my credit card..
13 december 2025
Antwoord van Virgin Gifts
We are sorry for any confusion with your purchase Gary.
Please be assured, you can use your gift card by logging into the My Account section, as our checkout portal doesn’t accept gift cards directly.
We hope the gift can still be enjoyed. 🎁
Chantelle - 🌟🌟🌟🌟
First Time
Easy to navigate. it is a Christmas gift so has not been given yet. Hopefully when they book it will be as easy
12 december 2025
Antwoord van Virgin Gifts
What a great way to spread Christmas cheer, by gifting one of our experiences this year Susan! 🎄
We’re sure the lucky recipient will adore their gift - here’s to a magical experience coming their way soon! 🎁
Chantelle - 🌟🌟🌟🌟🌟
Gifted voucher registration issue
I was gifted a voucher and had issue when attempting to exchange for another experience. System was stating voucher was already registered. I contacted customer service and customer service rep Lufti was able to resolve my issues very quickly. A+ service!
12 december 2025
Review zonder uitnodiging
Antwoord van Virgin Gifts
We are happy to hear our lovely Lufti resolved everything so promptly for you Luis. 🥰
Chantelle - 🌟🌟🌟🌟🌟
Very helpful
Lufti was very helpful and gave fast responses to my needs. Thank you!
12 december 2025
Review zonder uitnodiging
Antwoord van Virgin Gifts
We are delighted to hear Lufti was super helpful and provided great customer service! 🥰
Chantelle - 🌟🌟🌟🌟🌟
Lutfi gave us a really amazing…
Lutfi gave us a really amazing experience to reschedule the upcoming event!
12 december 2025
Review zonder uitnodiging
Antwoord van Virgin Gifts
We are over the moon to hear Lufti provided truly amazing customer service! 🥰
Chantelle - 🌟🌟🌟🌟🌟
Great experience
Great experience! Lufti is really helpful and responds quickly to solve my questions.
12 december 2025
Review zonder uitnodiging
Antwoord van Virgin Gifts
To hear Lufti handled your query in a prompt and helpful manner - is music to our ears! 😍
Chantelle - 🌟🌟🌟🌟🌟
Antwoord van Virgin Gifts
Woohoo! 🎉 We love it when our site makes finding and booking experiences a breeze. Here’s to many more easy-peasy, fun-filled moments! ⭐️⭐️⭐️⭐️⭐️ – Kay
Easy to use website.
Easy to use website.
You might think about adding more active experiences for teenagers rather than so many scavenger hunts. More cooking classes might be fun.
11 december 2025
Antwoord van Virgin Gifts
Thank you for sharing your thoughts! We're so glad you found our website easy to use. We love hearing suggestions too — more active experiences for teens and extra cooking classes? Great ideas, and we'll be sure to pass them along to our team for inspiration! ⭐⭐⭐⭐ - Kay
I had an issue with a lost voucher and…
I had an issue with a lost voucher and Lufti was very kind and helpful in assisting me, resolving the issue very quickly! Amazing customer service!
11 december 2025
Review zonder uitnodiging
Antwoord van Virgin Gifts
Wow, we’re so glad Lufti could swoop in and save the day! 🌟 There’s nothing better than turning a lost voucher panic into a quick win. Thank you for sharing your experience! ⭐️⭐️⭐️⭐️⭐️ – Kay
The date and times available does not…
The date and times available does not appear to after you purchase
11 december 2025
Antwoord van Virgin Gifts
Thank you for your feedback. We’re sorry the available dates and times weren’t visible until after purchase — we’ll share this with our team to see how we can make the process clearer for future customers. - Kay
This was a great experience
This was a great experience. Bulelwa x was the best to work with and did exactly what I wanted. He responded instantly. Great experience.
10 december 2025
Review zonder uitnodiging
Antwoord van Virgin Gifts
We’re thrilled to hear you had such a great experience and that Bulelwa took such fantastic care of you Beth. 💖
Instant replies and getting everything just right - that’s what we love to hear! 😍
Chantelle - 🌟🌟🌟🌟🌟
easy and fun!
10 december 2025
Antwoord van Virgin Gifts
Quick and fun, is what an online shopping experience should be! 🛒
We hope you have an amazing experience on the day. 💖
Chantelle - ⭐⭐⭐⭐⭐
There was an issue with my event cancelled
There was an issue with my event not being cancelled due to weather and updated on my account. With the help from Lufti Hendricks all is good now. She was opened minded and listen to my situation and was so helpful. Too include, she was professional and answered all of my concerns and questions quickly. Thanks
10 december 2025
Review zonder uitnodiging
Antwoord van Virgin Gifts
We’re glad Lufti was able to step in, listen, and get everything sorted for you so smoothly. 🥰
We’ll be sure to pass along your kind words - they’ll absolutely make Lufti's day! 💖
Chantelle - 🌟🌟🌟🌟🌟
Ordered an gift for my sister in laws…
Ordered an gift for my sister in laws 50th birthday. Great experience ordering and she LOVED her present!
22 juli 2025
Antwoord van Virgin Gifts
Thank you for sharing Jess! 💖
We’re thrilled to hear your sister-in-law loved her 50th birthday gift, and we’re so glad the ordering experience was easy and enjoyable. 🎉
Chantelle - 🌟🌟🌟🌟🌟
This site sounds like a scam
This site sounds like a scam, because I know that there are available times on the offical website, but was told it’s sold out. I want my money back.
8 december 2025
Antwoord van Virgin Gifts
We're sorry to hear of the troubles had with your booking, and for the inconvenience caused!
We can see you have reached out to our Customer Service Team, who will be happy to help - Chantelle.
I booked voucher for the Summit One…
I booked voucher for the Summit One Vanderbilt in NYC, but unfortunately, my favourite time slots were not available.
Bronwyn from Customer service reached out to me and try to help offering other time slots but it didn't work out. I ended up being fully refunded.
I'm disappointed that I can't book the experience through Virgin Gift, but very happy with the customer service.
Thank you Bronwyn !
8 december 2025
Review zonder uitnodiging
Antwoord van Virgin Gifts
We’re sorry your preferred time slots weren’t available, but we’re thrilled to hear Bronwyn was able to help and that you were happy with the customer service you received. 🥰
We really appreciate your kind words, and hope we can help you find another amazing experience soon Pauline! 💖
Chantelle - 🌟🌟🌟🌟🌟
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