Virgin Voyages gift cards, you cannot use them toward your cruise booking or onboard add-ons. In fact, none of the representatives I spoke with could clearly explain what the gift cards can actually... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I purchased a gift card for a friend's birthday and I did not receive the instant email as the website stated I would. I checked both my Inbox and Spam folder multiple times with no such luck. This le... Toon meer
Bedrijf heeft geantwoord
While I had an issue with booking being sent as one instead of 2, customer service handled it quickly and resolved the issue expediently. I am so thankful and happy. Thank you.
Bedrijf heeft geantwoord
I purchased a voucher for Napa Valley hot air balloon ride and it was a simple procedure. Purchased for 20 percent off retail price and it actually worked without a hitch!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Instant eVoucher Delivery
Geschreven door het bedrijf
- Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs
Contactgegevens
Verenigd Koninkrijk
- info@virgingifts.com
- virgingifts.com
4,0
Goed
7K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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best web swite
9 januari 2026
Antwoord van Virgin Gifts
We’re glad you think so, Joseph! 💖
Thanks so much for shopping with us, and we hope you have an incredible experience! 🥰
Chantelle - 🌟🌟🌟🌟🌟
The booking after retrieving my…
The booking after retrieving my voucher. I’m supposed to have a 3 days ticket for Disneyland and was only able to pick 1 day. Now I have to deal with Disneyland directly. Waste of time
8 januari 2026
Antwoord van Virgin Gifts
We’re sorry to hear the booking process hasn’t hit the mark for you on this occasion. Please note that all Disney passes need to be added to the Disney app to complete your reservation. once that’s done, you’ll be all set! We hope you have a truly magical time at Disney, and our team are here and ready to help should you need any assistance along the way. - Kay
I can’t find the gifts that I purchases
23 december 2025
Antwoord van Virgin Gifts
We're sorry to hear you're unable to locate your voucher, Caryn.
Please be assured, we've resent this for you today, and we've reached out via email.
Chantelle - 🌟🌟🌟🌟
I asked to combine some vouchers and…
I asked to combine some vouchers and Phelela S from support was very helpful and took care of it. Now, I'm ready to book :)
7 januari 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
We are over the moon to hear Phelela, was able to help, with exactly what you needed! 🤗
We hope you have a wonderful experience, Tyler. 💖
Chantelle - 🌟🌟🌟🌟🌟
Easy return no issues
Easy return no issues. Very responsive and friendly customer service person, shout out to Bronwyn.
6 januari 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
We're pleased to hear our lovely Bronwyn, provided friendly and helpful customer service for you! 🥰
Chantelle - 🌟🌟🌟🌟🌟
I recommend Phelela S
Phelela S. Was extremely knowledgeable and helpful. She solved my problem immediately
6 januari 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
We’re so happy our lovely Phelela could help get everything sorted for you! Thanks a bunch for sharing such kind feedback — it means the world to us! ⭐⭐⭐⭐⭐ - Kay
It was very easy to purchase the experience and get help with an issue…
It was very easy to purchase the experience I was looking for and when I had an issue, Lufti in customer service was very quick to respond and help me with my problem. Lufti was quick, responsive, helpful, and delivered excellent customer service.
5 januari 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
We’re delighted to hear that purchasing your experience was easy and that Lufti was able to help so quickly when you needed support. 🥰
We really appreciate you taking the time to share your feedback, and we hope you enjoy your experience just as much. 💖
Chantelle - 🌟🌟🌟🌟🌟
Great customer service
Bulelwa offered me multiple solutions and was quick to execute the solution I preferred. Bulelwa was also friendly and speedy. Loved that I could just text in for help!
4 januari 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
Bulelwa will be so happy to know their friendly and speedy support made a difference. 🥰
Offering great options and quick help is what we’re all about, and we’re thrilled you enjoyed the ease of texting in, Deidra!
Chantelle - 🌟🌟🌟🌟🌟
I bought 3 vouchers but the place I…
I bought 3 vouchers but the place I bought them for had tech troubles and the experience wasn’t available. Lufti helped me get my refund quickly. Thanks so much!
27 december 2025
Review zonder uitnodiging
Antwoord van Virgin Gifts
While we’re sorry the experience didn’t work out, we’re thrilled that Lufti was able to help and get your refund sorted quickly. 💖
We’ll be sure to pass along your feedback, Molly.
Chantelle - 🌟🌟🌟🌟🌟
Antwoord van Virgin Gifts
Wow - life changing?! 🤩
That truly makes our day! 💖
Chantelle - 🌟🌟🌟🌟🌟
Easy money saver!
Saved almost $200 and it only took me an extra 15 minutes or so to link the disneyland tickets to the disney app and make the reservations. Super easy. Definitely recommend!
2 januari 2026
Antwoord van Virgin Gifts
That’s amazing to hear! 🎉
Saving almost $200 and only spending a few extra minutes - total win! 🙌
Enjoy the magic at Disneyland! 🏰
Chantelle - 🌟🌟🌟🌟🌟
Greatest Customer Service!!
So, I purchased a Virginexperience voucher for my grandkids’ birthdays. Unfortunately, I skipped a letter in my email address so I did not receive the voucher. I reviewed the receipt and noticed my error. I admit that my heart sank. I feared I would never be able to get any help retrieving the voucher. I sent Virgin Experience a text with little confidence that anyone would respond. To my surprise and relief, I received a response from Bulelwa within 24 hours along with the trip voucher, all sent to my corrected email address. Thank you, Bulelwa for the best customer service!!!
2 januari 2026
Review zonder uitnodiging
Antwoord van Virgin Gifts
Thank you so much for this lovely feedback! 💖
We’re absolutely thrilled everything worked out and that Bulelwa was able to turn things around so quickly.
Wishing your grandkids the happiest birthdays and an amazing experience 🎉
Chantelle - 🌟🌟🌟🌟🌟
I booked an experience a week ago and…
I booked an experience a week ago and have heard nothing.
I hope this is not a scam
2 december 2025
Antwoord van Virgin Gifts
We’re really sorry to hear about the trouble you’ve had with your booking, Sarah, and for any inconvenience this has caused.
It looks like our Customer Service Team responded to your email on Friday to help, and we’re keeping our fingers crossed that everything will be confirmed for you very soon - Chantelle.
The voucher is not redeemable at the…
The voucher is not redeemable at the Mercer Labs website when buying a ticket. I got a message that it is invalid. I sent an email as instructed to book the tickets and have yet to receive a response. If I will be able to redeem the voucher before my trip tomorrow I will update the review.
1 januari 2026
Antwoord van Virgin Gifts
Thanks for your feedback! We do have set booking processes with our suppliers, so all bookings need to go through the Virgin Experience Days website to make sure the voucher details are applied correctly. We always recommend booking at least 2 days in advance. Once your request is submitted, the supplier will get back to you as quickly as possible. - Kay
You guys are AWESOME!
30 december 2025
Review zonder uitnodiging
Antwoord van Virgin Gifts
Aww, thanks a bunch! 😎 We’re thrilled you think so — can’t wait to keep helping you make awesome memories! ⭐⭐⭐⭐⭐ – Kay
Outstanding customer service and…
Outstanding customer service and response time! Will definitely use Virgin Experience again in the future! Thank you!!
29 december 2025
Review zonder uitnodiging
Antwoord van Virgin Gifts
We are over the moon, to hear you received outstanding Customer Service! 😍
We can't wait to see, what you purchase next! 🎉
Chantelle - 🌟🌟🌟🌟🌟
I bought the tickets but after purchase…
I bought the tickets but after purchase you share with me info that you need min 3 daus to proceed it. Scam
Is funny that they reply here in comennts so quickly but they dont reply to emails. I didnt get my money back. I didnt get tickets !! SCAM
23 december 2025
Antwoord van Virgin Gifts
We’re really sorry to hear about the trouble you’ve had with your booking, Slawomir, and for any inconvenience this has caused.
It looks like your booking is currently showing as Pending Confirmation, and we’re keeping our fingers crossed that everything will be confirmed for you very soon - Chantelle.
Antwoord van Virgin Gifts
We’re delighted to hear you enjoyed our selection of amazing experiences and found the purchasing process so straightforward! 🛒
We hope you have a brilliant experience Elaine. 💖
Chantelle - 🌟🌟🌟🌟🌟
Only place that had a discount
24 december 2025
Antwoord van Virgin Gifts
Nothing beats the joy of grabbing a fab deal, right? 🎉
We hope you have an incredible experience Nadia. 💖
Chantelle - 🌟🌟🌟🌟🌟
Christmas shopping at Virgin Gifts is a. Joy
I did almost all of my Christmas shopping at Virgin Gifts. My adult kids are located in three different states which make it a real challenge to choose and send gifts. Virgin Gifts made it very easy to choose epic gifts and a breeze to send. I will be doing most of my shopping here in the future. If I could I would give them a rating of 10 out of 5!
23 december 2025
Antwoord van Virgin Gifts
We’re thrilled that we helped make shopping for your kids, across three states, so easy and fun, Elizabeth. 🛒
We can’t wait to help you create more epic gifting moments in the future. 🎁
Chantelle - 🌟🌟🌟🌟🌟
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