Visa Govassist Reviews 77

State alla larga! Non chiedete Esta da questo sito. Costa tre volte tanto rispetto al prezzo ufficiale e non vi arriverà niente. Perdete soldi e tempo.
Alla larga!

I applied for a passport on Jan 8th and it still has not arrived. It's April 12th now. I paid $148 and now they are asking me to pay for another one. I am going to try to dispute this with my credit card company. Not only have they taken my money but they have held up me getting my passport by months.

This is scam and not the real gov website.!!!!! Too slow and hard to get yr money back be careful

Do not use this!!! Go to an actual government site!!! You will pay more than twice as much and they have all your personal information. Total scam!!!!!!!

Absolute scam! They are not affiliated with the government and the true .gov site confirms that no 3rd party agencies are authorized to submit passport renewals on your behalf.

Complete scam - run away
Pretends to be a government site but steals your personal information and charges for fake fees

Scam, yes. Collected a fake fee, yes. But the un-nerving part is they have your personal info like your SS number and passport number. This site was passed along to me by an unsuspecting friend and I did not verify. They even have fake answering service that leads you on. I would give it zero star if that was an option. Avoid at all cost.

I feel genuinely shaken by this experience. I searched “U.S. passport renewal” on Google and GovAssist appeared among the first results. The website looks extremely official, and at no clear point upfront did it feel obvious that this was a private third-party service.

I truly believed I was on the official government website. I entered my Social Security number, passport number, and payment information thinking I was completing a routine renewal through the proper channel. Only afterward did I realize this was not a .gov site.

What made this more unsettling is that the entire experience felt automated — AI-driven responses, extremely fast replies, and even phone interactions that did not feel human. It creates the impression of efficiency and legitimacy, but it also raises serious concerns about how sensitive personal data is being handled and protected. At this point, I am genuinely questioning the ethical standards behind this business model.

When you are collecting highly sensitive identity information, clarity and transparency are not optional. The presentation of this service creates real and foreseeable consumer confusion.

I sincerely hope regulators take action to stop companies like this from misleading consumers and exposing them to identity risk.

Total ripoff. The $167 was supposed to be for a passport and passport book. But it does NOT include the $160 fee to the Passorot services. It is their fee to fill out your form and accept your photo. TOTAL RIPOFF!!!

SCAM! I called my credit card company to dispute. Will hope for the best. $149x2. Impersonates a government agency.

This company charges an extra fee for their services over and above the passport fee apparently which misleads people until you see your credit card bill. They SCAM people into continuing service with them. NOT GOOD

The website represented itself as an official application site. They charge the same fee as you pay the actual state for the same service, but all they do is print out the form you have already filled in.

They managed to mess up one of the fields and paperclipped my photograph to the form which scratched it so I had to use a different one anyway.

Avoid.

GovAssist is a total SCAM!! It pre-empts the valid governmental website to prey on people who may not catch that's it's not a governmental organization. They charge an exorbitant amount ($167) to take the information you enter and put it on the passport form which they then mail to you. You still have to pay the passport fees and do all the other activities.

GovAssist is one big SCAM. They make you think the are the US Gov. You pay your money to them for your passport then a few weeks later they want another $130 for processing fees and other crap. Basically they are holding your passport hostage.

They are a scam but FEAR NOT! They won't refund you but all you have to do is "dispute the charge" with your cc company. In 2 minutes they can see this site is totally bogus. I have had my same cc since 1985 and they can't do enough for me!

Total Scam! These people are total crooks! Get a real job like the rest of us. My twenty-something son applied in September, thinking it was the real US Gov agency, and they strung him along for months by asking my info and his father's information and saying his passport was coming soon. Then we finally called the real passport agency, and they had no record of his application at all. AVOID at all costs! I am going to see if my bank can get the $148 back. I will tell my son to always check to make sure there is .gov at the end of the website.

Very misleading website. They are listed first in Google Search. While I should have noticed it was not a .gov site, their site makes it appear it is an official site to renew your passport.

Complete scam, I fell victim to it thinking it was a normal passport renewal site but didn’t realize the .gov part because I was in such a hurry to renew it. Charge back my money and get a real job, this world sucks.

Scam! I didn’t realize the website was not an official .gov website until I submitted (and paid) for my passport renewal application. What a scam!