VistaPrint CA Reviews 

29.908
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I needed help with some issues my copying a book and adding more pictures. I called and was supported right away. The support was completed in a patient, kind manner. I didn't immediately understan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Online experience was easy and straightforward and when I needed help I just pressed the chat button and you were there to help me and make sure everything looked right, correct some things and offer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The stamp you sent has a large blurred section, I haven’t had time to contact you yet. I was also dissapointed you put 2 orders together to save postage , yet when I asked the same when ordering, bec... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Looks great, just as I sent it. There was a slight error on printing but that was my mistake. Perhaps they should proof read as well amd as to confirm if the "error" is intended or not? Probably m... Toon meer

Bedrijf heeft geantwoord

4,4

Uitstekend

TrustScore 4.5 uit 5

30K reviews

5 sterren
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4,4

Alle reviews

(29.908)

5.708 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great quality

Great quality! Tip : Make sure your image has a good quality to avoid pixels !

21 september 2026
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Antwoord van VistaPrint CA

We're so glad you enjoyed the quality! We appreciate your helpful tip about image resolution; it's a great point for optimal results.

Beoordeeld met 5 van de 5 sterren

I knew exactly what design I wanted but…

I knew exactly what design I wanted but did not have the tools or ability to create it myself. I shared my ‘design’ scribbles with the design team, they got it 100% right on the first review. I have used Vistaprint for many years and for dozens of projects. Each time they exceed my expectations for quality and delivery.

17 september 2026
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Antwoord van VistaPrint CA

We’re delighted to hear that our Design Team was able to take your sketches and bring your vision to life. We truly appreciate your continued support over the years and the many projects you’ve trusted us with. It’s fantastic to know that we’ve consistently exceeded your expectations with both quality and delivery.

Beoordeeld met 5 van de 5 sterren

Ryan Nicole was super helpful and went…

Ryan Nicole was super helpful and went above and beyond to ensure my order was created correctly and evened helped me find a discount code. 10/10!

30 september 2026
Review zonder uitnodiging
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Antwoord van VistaPrint CA

We pride ourselves on providing top-notch support, and it is fantastic to know that Ryan went above and beyond to ensure your order was created correctly and helped you save with a discount code.

We will be sure to pass along your kind words and 10/10 rating to Ryan Nicole—it will truly make their day. Thank you for choosing VistaPrint, and please feel free to reach out if you ever need assistance with future orders.

Beoordeeld met 5 van de 5 sterren

We had ordered business brochures from…

We had ordered business brochures from VistaPrint but a couple of days later we found out that there had been some mistakes during proof reading at our end. I called VistaPrint to see if they can stop the print and production. VistaPrint was amazing enough to not only stop the print but gave us a complete credit and time to correct and re-order the brochures at our convenience. This is so much appreciated! We have been VistaPrint customers for years as the quality of their products and print is always top notch. Great customer service. Thanks to Melicia for taking my call and helping us out. Looking forward to future dealings with VistaPrint.

29 september 2026
Review zonder uitnodiging
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Antwoord van VistaPrint CA

We're so happy you're pleased with your ordering experience with us. Thanks for choosing VistaPrint for your printing needs.

Beoordeeld met 5 van de 5 sterren

I’m very happy with this product

I’m very happy with this product. The quality is excellent, and it looks even better in person than it did in the pictures. It feels well made, is easy to use, and has performed exactly as expected

17 september 2026
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Antwoord van VistaPrint CA

That's wonderful to hear. We appreciate and value your business.

Beoordeeld met 2 van de 5 sterren

each time an order was placed for ball…

each time an order was placed for ball caps it had to be corrected. I used the design service the second time. But it was not easy to note that the design had been shrunk as was smaller until it was printed on 25 hats. My last order I didn't bother and will not use for that again.
I was very happy with a tote bag, license plate and auto decals.

26 mei 2026
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Antwoord van VistaPrint CA

Thank you for taking the time to share your feedback. We are so glad to hear that you were happy with your tote bag, license plate, and auto decals. However, we sincerely apologize for the frustration you experienced with the ball caps and the design sizing. Please keep in mind that our different cap styles come with varying print area dimensions. Depending on the specific hat you choose, designs may need to be adjusted or shrunk to fit within that designated space. Going forward, we recommend checking the specific print area measurements for the cap style you select to ensure your design prints exactly as you envision it. Also, we suggest that you download the "PDF proof" of your design before completing the order. This is available in the editing studio, in the upper left corner when you click on the product name. When viewed at 100%, it will show you what the document will look like when printed. We trust this will be helpful.

Beoordeeld met 5 van de 5 sterren

Amazing customer service

I've ordered all my buisness cards through vistaprint and id like to say it has one of the best customer service teams I've talked to. Rather than trying to find a reason not to help or to take the fault of themselves they step up and make it right. They've helped me with any error for my last 2 orders with no questions asked. 10/10 service, I dont care how much it costs its the fact they value my time and me as a customer sure there may be cheaper options but no one beats their level of customer service. Thank you.

30 september 2026
Review zonder uitnodiging
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Antwoord van VistaPrint CA

We truly appreciate your continued trust in us and are especially pleased to hear how much you value the care and assistance provided by our team. We look forward to doing business with you again.

Beoordeeld met 5 van de 5 sterren

Efficient and quick to respond

Efficient and quick to respond. Helped me instantly with what I needed help with. Super happy with the service and the outcome...always!

30 september 2026
Review zonder uitnodiging
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Antwoord van VistaPrint CA

We're pleased to hear that you're happy with the level of support received. Thanks for sharing.

Beoordeeld met 5 van de 5 sterren

easy to choose design

easy to choose design, complete, order and had a timely delivery

16 september 2026
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Antwoord van VistaPrint CA

We are pleased to know the entire ordering experience was straightforward and that your order reached you as expected.

Beoordeeld met 5 van de 5 sterren

Your site is so easy to use

Your site is so easy to use. The shipping is ALWAYS on time - if not, early...and I just love the quality of Vista Print and the ease of use!

15 september 2026
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Antwoord van VistaPrint CA

Thank you so much for taking the time to leave us such a wonderful review. We are absolutely thrilled to hear that you find our site easy to navigate and that your orders consistently arrive on time or even early.

Knowing that you love the quality of your VistaPrint products and enjoy your overall experience with us truly warms our hearts. Your support and loyalty mean the world to our team. We look forward to printing your next project soon.

Beoordeeld met 5 van de 5 sterren

Fast, solution-oriented team

When there is any occasional product issue, the staff is quick to offer & implement a more than satisfactory solution. Thank you.

13 september 2026
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Antwoord van VistaPrint CA

We are pleased to know our team has been able to respond promptly and provide effective solutions whenever needed. Your confidence in the care and service we provide is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

I have dealt with you for years now…

I have dealt with you for years now with my business cards n return address labels.
I've recommended you to all my friends n some have used you.
Good products, good prices n the quality is amazing.
Keep up the great job!!

16 september 2026
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Antwoord van VistaPrint CA

We are grateful for your continued trust in us and for recommending us to others. It is wonderful to know our products, pricing, and quality have consistently met your expectations over the years.

Beoordeeld met 5 van de 5 sterren

I think this experience was great

I think this experience was great! I’m not a business but an old man who loves to do things with his family. I ordered vest and ball caps for an upcoming family vacation for us all to wear. Wow the items came out great and just like I wanted, perfect!

16 september 2026
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Antwoord van VistaPrint CA

We are so pleased that your custom apparel turned out just as you envisioned. We look forward to doing more business with you again.

Beoordeeld met 5 van de 5 sterren

Easy to use website for ordering and…

Easy to use website for ordering and quick customer service if needed.

16 september 2026
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Antwoord van VistaPrint CA

Thank you for your wonderful 5-star review! We’re delighted to hear that you find our website easy to use and that our customer service has been helpful when needed. We truly appreciate your support and look forward to serving you again!

Beoordeeld met 2 van de 5 sterren

The booklets were not delivered on time.

Unfortunately, the customer service quality has declined significantly. I was expecting to get booklets for an event, but they arrived 2 days late, and we missed the window to use them at the event. They refunded me the shipping cost, but they should refund everything, as there's no use for the booklet except for that event. I order a couple of materials all the time. I have a Vista Advisor called Asharna who didn't help with anything. I asked her for help days before (9/24/2026) to keep this order on track, but her answer was only another standard customer service AI message. I'm not sure if there are real people on their customer service.

29 september 2026
Review zonder uitnodiging
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Antwoord van VistaPrint CA

We’re truly sorry that your booklets arrived two days late and, as a result, could no longer be used for your event. We understand how disappointing this must have been, especially since you reached out in advance to help keep the order on track. We’d like to help make this right, and we’ve sent you a separate email requesting further information so we can better assist you with this.

Beoordeeld met 2 van de 5 sterren

Over 2,000 Postcards Ordered / Quality & Consistency Issues

My original order of 2,000 cards was poorly cut, well outside the safety area, and the colouring was off, with everything appearing green-tinted. After I contacted customer service, they arranged a reprint, but the replacement cards had the same colour issue: they appeared turquoise instead of navy. The smaller batch I ordered was much better and true to the colour of the design.

The only reason I am giving this two stars is Customer service was very easy to deal with, and I appreciated how promptly they arranged a replacement. Shipping went smoothly too, but unfortunately, the quality just wasn’t there.

I have ordered business cards from Vistaprint a few times before without any issues, so I was surprised by how many problems there were this time around. Unfortunately, I won’t be using Vistaprint again.

16 september 2026
Logo VistaPrint CA

Antwoord van VistaPrint CA

Thanks for your review submission. We’re truly sorry that your postcard orders experienced cutting and color issues, as the colors shifted from turquoise to closer to navy blue. For future orders, we recommend saving the colors of your image file using the CMYK color model to ensure color consistency with your printed product. We also recommend utilizing the design preview to ensure that your design is to your satisfaction before processing your order. We have completed our checks and have emailed you details related to the resolution that has been provided to you. We look forward to making the result of future visits more favorable.

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